3.8 out of 5

"Fantastic Staff, bar and restaurant. Staff went out of their way to ensure we had everything we needed. " More

By a verified traveller on Sat 07 Jul 2018

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Hotel Description

At Alpine Retreat Mt Buller you'll be within just a 5-minute stroll of Village Center and within 20 minutes of Mt. Buller Ski Slopes. Highlights at this ski lodge include a restaurant, an indoor swimming pool and free continental breakfast.

Flat-screen TVs and desks are featured in all 26 rooms.

The restaurant, Dolomiti Italiano, serves Italian cuisine and is open for dinner. Off-Piste Bar is the lodge's own sports bar. Additionally, you'll find free WiFi in public areas, a spa tub and laundry facilities. Each morning free breakfast is served. There's also the convenience of a free ski shuttle.

With a stay at this 3-star Mount Buller lodge, you'll be 2.8 km (1.8 mi) from Mount Buller Peak.

Bunk Room (Shared Bathroom)

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Quadruple Balcony Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Alpine Room (5 PAX)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Chamois Apartment

Bed Count 4 Twin Beds Maximum Occupancy 9 Max

Standard Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Mezzanine Suite

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Alpine Retreat Mt Buller ratings based on 69 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Alpine Retreat Mt Buller

Everyone (22) Couples (12) Family (31)
5 out of 5
The location is great. Only 200 metres walk to central Village town. Great family Italian Restaurant and Sports Bar. Stayed a week and had many evenings inside having a few drinks playing pool with the family followed by simple tasty Italian food in the Restaurant. The Staff were fantastic and ALWAYS helpful, with a special thanks to Indie.

Posted by on 24 Jul. 2019

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4 out of 5
The service was good. Location is a bit further, but price was good for the value. Only the sound proof was not very good.

Posted by , from Melbourne on 13 Jul. 2019

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4 out of 5
Staff were exceptional, went out of their way to be helpful and are very friendly and accommodating.

Posted by on 4 Jul. 2019

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3 out of 5
Sauna advertised but not working. Fruit advertised in continental breakfast but one small tray did not go very far for all guests.

Posted by on 24 Jun. 2019

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5 out of 5
Great customer service, close to village centre and great atmosphere

Posted by on 11 Jun. 2019

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3 out of 5

Party backpackers; not for families or couples.

Pros: To be honest, the 10m walk to the bar. Location to slopes. Rooms are priced fairly.
Cons: Better doors!! Controlling of guests. Employing staff who want to be there.
Location: Not even a 100m walk to the ski runs.
The location was great and the rooms were reasonably priced. I was disappointed in the staff. We had booked an ensuite room. We did not sleep one night as some guests or staff members decided to party, and slam doors. After being told to quiet down by the manager, a guest took it upon herself to continue to slam doors well into the early hours of the morning. The floors of the bar were sticky. A staff member decided to have a massage on the couch by the fire by another employee. It was a mess. Such a hotel could have so much potential! It's such a shame!

Posted by , from Mornington on 28 Aug. 2018

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1 out of 5
Very old needs upgrade. Matress with springs popping out. The door to one of the apartment opens into the games room. you have children playing in there from 7am. Very annoying!

Posted by , from Sydney on 29 Jul. 2018

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3 out of 5
Old hotel. Falling appart. But still cosy with bar and kids play room. Close to the centre of village

Posted by , from QLD on 27 Jul. 2018

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4 out of 5
Nice hotel close to lifts and centre of village, great restaurant and bar, nice and warm, has all you need.

Posted by , from Adelaide SA on 21 Jul. 2018

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5 out of 5
Fantastic Staff, bar and restaurant. Staff went out of their way to ensure we had everything we needed.

Posted by , from Sunbury, Vic on 7 Jul. 2018

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Comment from Hotel Management

9 Jul. 2018 by Alpine Retreat Mt Buller

Thanks for your lovely review, we're glad you enjoyed your stay so much!

About the Alpine Retreat Mt Buller

Location 6 Stirling Road, Mount Buller, VIC 3723

Property Features

During the winter, enjoy on-site recreational activities like downhill skiing, snowboarding and sledging. After a day in the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. Getting to the slopes is a breeze with this mountain lodge's complimentary ski shuttle. Conveniences such as ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the lodge's bar. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. This 3-star Mount Buller lodge is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Built in 1984
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)


Available in some public areas: Free WiFi


  • Airport: Melbourne, VIC (MEL-Tullamarine) (243.7 km / 151.4 mi)
  • Property shuttles: Free ski shuttle; airport shuttle
  • Parking:

Room Amenities

Alpine Retreat Mt Buller offers 26 forms of accommodation with air conditioning. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

  • Flat-screen television
  • Fridge
  • Microwave available
  • Electric kettle
  • Shower
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10 AM.

Dolomiti Italiano – This restaurant specialises in Italian cuisine and only serves dinner.Guests can enjoy drinks at the bar. A children's menu is available.

Off-Piste Bar – This sports bar specialises in Italian cuisine. Happy hour is offered. Open daily.

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - noon.
If you arrive at the property after hours, you'll need to check in at an alternate location: hotel bar.

Airport shuttle service is available on request from 8 AM to 5 PM. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8 AM - noon.
Guests arriving after hours will need to go to the following location to check in: hotel bar.

Airport shuttle service is offered on request from 8 AM to 5 PM. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • No lifts
  • Maximum number of children who can stay free 3


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 1040.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpine Retreat Mt Buller Lodge Mount Buller
  • Alpine Retreat Mt Buller Lodge
  • Alpine Retreat Mt Buller Mount Buller
  • Alpine Retreat Mt Buller
  • Alpine Retreat Hotel Mount Buller

You should know

  • To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation.
  • Alpine Retreat Mt Buller offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 2 PM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.