Skip to main content
Beginning of main content
3.8 out of 5

"Nice position. Bit disappointed in the room we got. Door into hallway wouldn't lock... worn out, shower screen broken, currently using shower curtain, ... " More

By a verified traveller on Mon 29 Nov 2021

Enter dates to see availability

Hotel Description

Alpine Retreat Mt Buller places you steps from Mount Buller Alpine Resort and within a short 5-minute stroll of Village Center. Highlights at this ski lodge include a restaurant, an indoor swimming pool, and free continental breakfast.

All 26 rooms feature flat-screen TVs and desks.

The restaurant, Dolomiti Italiano, serves Italian cuisine and is open for dinner. Off-Piste Bar is the lodge's own sports bar. Additionally, you'll find free WiFi in public areas, a spa tub, and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of a free ski shuttle.

Sights within a 20-minute walk of this 3-star Mount Buller lodge include Mt. Buller Ski Slopes and Alpine National Park.

Standard Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$137* Per night/room 1 Feb. - 2 Feb.

Bunk Room (Shared Bathroom)

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Quadruple Balcony Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Alpine Room (5 PAX)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Chamois Apartment

Bed Count 4 Twin Beds Maximum Occupancy 9 Max

Mezzanine Suite

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Alpine Retreat Mt Buller ratings based on 70 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Alpine Retreat Mt Buller

Everyone (22) Couples (12) Family (32)
3 out of 5
Nice position. Bit disappointed in the room we got. Door into hallway wouldn't lock... worn out, shower screen broken, currently using shower curtain, only base sheet on beds no cover sheet, who knows used the doona cover last that was suppose to keep us warm, we ended up getting one we had in the car and taking doona cover off the bed. Room nothing like photos on web. The guys were very welcoming and had a nice breakfast.

Posted by on 29 Nov. 2021

Was this review helpful to you?
4 out of 5
Right next to Chamois makes it very accessible to the ski runs. Old but in good repair. Lovely staff. Basic breakfast but it is fine for the money. Bit noisy at night with the bar. Great to have a balcony room with views over Bourke St. Room was spacious. Would stay again.

Posted by on 4 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Sep. 2019 by Alpine Retreat Mt Buller

Thanks very much for taking the time to review your stay with us, we're glad you enjoyed it so much and hope to see you back again next winter.

5 out of 5
The location is great. Only 200 metres walk to central Village town. Great family Italian Restaurant and Sports Bar. Stayed a week and had many evenings inside having a few drinks playing pool with the family followed by simple tasty Italian food in the Restaurant. The Staff were fantastic and ALWAYS helpful, with a special thanks to Indie.

Posted by on 24 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Sep. 2019 by Alpine Retreat Mt Buller

Thank you for taking the time to review your stay with us, it's great to hear that you enjoyed yourselves so much. I have passed your kind words on to Indi as well. Hope to see you back again next winter!

4 out of 5
The service was good. Location is a bit further, but price was good for the value. Only the sound proof was not very good.

Posted by , from Melbourne on 13 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Sep. 2019 by Alpine Retreat Mt Buller

Thank you for taking the time to review your stay with us, it's great to hear that you enjoyed yourselves so much. Some rooms can hear noise form the bar but we are happy to advise on this and to move guests around where possible. Hope to see you back again next winter!

4 out of 5
Staff were exceptional, went out of their way to be helpful and are very friendly and accommodating.

Posted by on 4 Jul. 2019

Was this review helpful to you?
3 out of 5
Sauna advertised but not working. Fruit advertised in continental breakfast but one small tray did not go very far for all guests.

Posted by on 24 Jun. 2019

Was this review helpful to you?
5 out of 5
Great customer service, close to village centre and great atmosphere

Posted by on 11 Jun. 2019

Was this review helpful to you?
3 out of 5

Party backpackers; not for families or couples.

Pros: To be honest, the 10m walk to the bar. Location to slopes. Rooms are priced fairly.
Cons: Better doors!! Controlling of guests. Employing staff who want to be there.
Location: Not even a 100m walk to the ski runs.
The location was great and the rooms were reasonably priced. I was disappointed in the staff. We had booked an ensuite room. We did not sleep one night as some guests or staff members decided to party, and slam doors. After being told to quiet down by the manager, a guest took it upon herself to continue to slam doors well into the early hours of the morning. The floors of the bar were sticky. A staff member decided to have a massage on the couch by the fire by another employee. It was a mess. Such a hotel could have so much potential! It's such a shame!

Posted by , from Mornington on 28 Aug. 2018

Was this review helpful to you?
1 out of 5
Very old needs upgrade. Matress with springs popping out. The door to one of the apartment opens into the games room. you have children playing in there from 7am. Very annoying!

Posted by , from Sydney on 29 Jul. 2018

Was this review helpful to you?
3 out of 5
Old hotel. Falling appart. But still cosy with bar and kids play room. Close to the centre of village

Posted by , from QLD on 27 Jul. 2018

Was this review helpful to you?

About the Alpine Retreat Mt Buller

Location 6 Stirling Road, Mount Buller, VIC 3723

Property Features

Have fun with onsite winter activities, including downhill skiing, snowboarding, and sledding. After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. Getting to the slopes is a breeze with this mountain lodge's complimentary ski shuttle. Alpine Retreat Mt Buller helps provide the perfect ski vacation with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at the lodge's bar. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. This 3-star Mount Buller lodge is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Built in 1984
  • Continental breakfast (free)
  • Dining venue
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)

Internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free ski shuttle; airport shuttle

Room Amenities

Alpine Retreat Mt Buller offers 26 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

  • Flat-screen television
  • Refrigerator
  • Microwave available
  • Electric kettle
  • Shower
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10 AM.

Dolomiti Italiano - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Off-Piste Bar - This sports bar specializes in Italian cuisine. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel BarFront desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after hours will need to go to the following location to check in: Hotel Bar
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 3
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 1040.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpine Retreat Mt Buller Lodge Mount Buller
  • Alpine Retreat Mt Buller Lodge
  • Alpine Retreat Mt Buller Mount Buller
  • Alpine Retreat Mt Buller
  • Alpine Retreat Hotel Mount Buller
  • Alpine Retreat Mt Buller Lodge
  • Alpine Retreat Hotel Mount Buller
  • Alpine Retreat Mt Buller Mount Buller
  • Alpine Retreat Mt Buller Lodge Mount Buller

You should know

  • To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation.
  • Alpine Retreat Mt Buller offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 2 PM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.wotif.com/Mount-Buller-Hotels-Alpine-Retreat-Mt-Buller.h9849235-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mount-Buller-Hotels-Alpine-Retreat-Mt-Buller.h9849235-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Mount-Buller-Hotels-Alpine-Retreat-Mt-Buller.h9849235-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.