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Nobu Hotel Miami Beach

5.0 star property
Luxury resort on the beach, with 4 outdoor pools

Photo gallery for Nobu Hotel Miami Beach

Enjoy a comfortable stay with a large bed and ocean views from the balcony.
Experience a grand lobby with a central bar, comfortable seating, and a mix of sofas and armchairs.
Guests can enjoy stunning ocean views from this beachfront location.
Relax on the balcony overlooking the ocean, surrounded by palm trees and shaded by a large umbrella.
Relax by the pool surrounded by palm trees and ocean views.

Popular amenities

  • Bar
The current price is AU$476
includes taxes & fees
28 July - 29 July

Explore the area

Map
4525 Collins Ave, Miami Beach, FL, 33140
  • Fontainebleau
    ‪3 min walk‬
  • Miami Beach Boardwalk
    ‪3 min drive‬
  • Miami Beach Convention Center
    ‪4 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Umi)

Suite, 1 King Bed, Balcony, Ocean View (Umi)

Suite, 1 King Bed, Balcony, Ocean View (Umi)

Highlights

Balcony
Air conditioning
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Bay View (Yuhi, Sunset View)

Villa, 1 Bedroom, Bay View (Yuhi, Sunset View) | Living area

Villa, 1 Bedroom, Bay View (Yuhi, Sunset View)

Highlights

Balcony
Air conditioning
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 105 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Accessible, Ocean View (Nobu, King)

Villa, 1 Bedroom, Accessible, Ocean View (Nobu, King) | Living area

Villa, 1 Bedroom, Accessible, Ocean View (Nobu, King)

Highlights

Balcony
Air conditioning
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 157 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Balcony, Ocean View (Asahi, King)

Villa, 1 Bedroom, Balcony, Ocean View (Asahi, King) | Living area

Villa, 1 Bedroom, Balcony, Ocean View (Asahi, King)

Highlights

Balcony
Air conditioning
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 119 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free cots/infant beds
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Zen Ocean View)

Suite, 1 King Bed, Accessible, Balcony (Zen Ocean View)

Suite, 1 King Bed, Accessible, Balcony (Zen Ocean View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Living area

Junior Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Resort View

Minibar, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Resort View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Zen)

Suite, 1 King Bed, Ocean View (Zen)

Suite, 1 King Bed, Ocean View (Zen)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Bathrobes
Designer toiletries
Hairdryer
Separate bath and shower
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Room, 2 Queen Beds, Resort View

Room, 2 Queen Beds, Resort View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 36.4 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, Balcony, Ocean View

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Designer toiletries
Hairdryer
Separate bath and shower
Rainfall showerhead
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free cots/infant beds
TV
Bathrobes
Designer toiletries
Hairdryer
Separate bath and shower
Rainfall showerhead
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Minibar, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Minibar, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed, Resort View

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Rainfall showerhead
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

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About the area

Miami Beach

A luxury stay in Miami Beach awaits you at Nobu Hotel Miami Beach. You'll be 3.4 km (2.1 mi) from Miami Beach Convention Center and 3.4 km (2.1 mi) from Miami Beach Botanical Garden. Highlights at this beachfront resort include 2 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Esencia Wellness Spa can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the on-site gym, steam room and kids' swimming pool. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .With a stay at this 5-property class Mid Beach resort, you'll be 3.9 km (2.4 mi) from New World Center and 4.3 km (2.7 mi) from Española Way.
View more Resorts in MiamiOpens in a new window

What's nearby

  • Fontainebleau - 3 min walk - 0.3 km
  • Miami Beach Beaches - 4 min walk - 0.4 km
  • Miami Beach Boardwalk - 3 min drive - 2.1 km
  • Miami Beach Convention Center - 4 min drive - 3.1 km
  • Lincoln Road Mall - 6 min drive - 4.1 km

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 17 min drive

Restaurants

  • ‪Liv - ‬6 min walk
  • ‪Soho Beach House - ‬7 min walk
  • ‪Eden Roc Miami Beach - ‬1 min walk
  • ‪Cecconi's Miami - ‬7 min walk
  • ‪Bleau Bar - ‬4 min walk

About this property

Nobu Hotel Miami Beach

Luxury resort on the beach, with 4 outdoor pools
Nobu Hotel Miami Beach offers its guests a full-service spa, 4 outdoor swimming pools, a steam room, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

You'll find a business centre on site. A children's pool, spa services, and a terrace are also featured at the luxury Nobu Hotel Miami Beach. Parking is available for a fee.

This 5-star Miami Beach resort is smoke free.

  • 206 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Nobu Hotel Miami Beach offers 206 air-conditioned accommodations with minibars and espresso makers. Televisions come with cable channels and pay-per-view films.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Esencia Wellness Spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Portuguese, Russian, Spanish

Similar properties

Relax by the pool, surrounded by palm trees and shaded sun loungers.

Eden Roc Miami Beach

  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.2 out of 5, Very good, 2,797 reviews
The price is AU$346
includes taxes & fees
30 July - 31 July
Eden Roc Miami Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 68.92 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch TV with cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per day
  • Resort fee: USD 55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 40 for children
  • Valet parking fee: USD 68.92 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Nobu Miami Beach Hotel
Nobu Hotel
Nobu Miami Beach
Resort Nobu Hotel Miami Beach Miami Beach
Miami Beach Nobu Hotel Miami Beach Resort
Resort Nobu Hotel Miami Beach
Nobu Hotel Miami Beach Miami Beach
Nobu Hotel
Nobu
Nobu Hotel Miami Beach Resort
Nobu Hotel Miami Beach Miami Beach
Nobu Hotel Miami Beach Resort Miami Beach

Frequently asked questions

What is the cancellation policy at Nobu Hotel Miami Beach?

Nobu Hotel Miami Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nobu Hotel Miami Beach?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Nobu Hotel Miami Beach on 28 July 2025 start from AU$392.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nobu Hotel Miami Beach?

Yep, Nobu Hotel Miami Beach has covered valet parking with in/out privileges for USD 68.92 per day.

Are there any beaches close to Nobu Hotel Miami Beach?

Yep, Nobu Hotel Miami Beach is on Miami Beach Beaches, which our travelers recommend.

Is there a spa on site at Nobu Hotel Miami Beach?

Yep, Esencia Wellness Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Nobu Hotel Miami Beach have a pool?

Yep, and guests recommend it! Nobu Hotel Miami Beach has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Nobu Hotel Miami Beach?

Nobu Hotel Miami Beach features 4 outdoor pools, a full-service spa and 2 restaurants.

Does Nobu Hotel Miami Beach serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Nobu Hotel Miami Beach?

No, Nobu Hotel Miami Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Nobu Hotel Miami Beach?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Nobu Hotel Miami Beach?

Check-in begins at 4 PM. Check-out time is 11 AM.

Nobu Hotel Miami Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 738 out of 1204 reviews
Rating 8 - Good. 201 out of 1204 reviews
Rating 6 - Okay. 125 out of 1204 reviews
Rating 4 - Poor. 63 out of 1204 reviews
Rating 2 - Terrible. 77 out of 1204 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachside Miami

Nice dinner at Nobu and cocktails at the Ocean Social beach side bar and cafe. Nice area around the hotel. Welcomed by friendly staff. Wrist band room key.
Stayed 3 nights in Apr 2025

10/10 Excellent

Blake

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

6/10 Okay

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager at the front desk as amazing and super accommodating!
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa, Smithtown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at Nobu, never disappoints.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Great, amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay here!
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very organized. Room size was great and food service was excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenneth

Stayed 5 nights in Apr 2025

8/10 Good

Marsha

Stayed 4 nights in Mar 2025

10/10 Excellent

Danielle

Stayed 4 nights in Mar 2025

8/10 Good

tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Garrett

Stayed 1 night in Mar 2025

8/10 Good

Celine

Stayed 5 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Kate, Rockport

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Will start by saying the staff at the hotel were wonderful - front desk crew was so friendly and helpful, maintenance was amazing, etc. The suite we stayed in was a good size. But there were things that were just not acceptable for the cost of the stay. First, it was the most uncomfortable hotel bed we’ve ever slept in. The mattress was thin and lumpy - it was so bad it made it difficult to get any sleep. The heating/cooling in the room was also defective - it was FREEZING (62-64 degrees), and the only way we could get it to warm up even slightly was by shutting the whole system down for 4-6 hours. Additionally, the elevators were outdated and didn’t appear to have any safety features - we saw another hotel guest to hold the door for his wife and it nearly took off his foot (not responsive at all to movement). Another thing which may seem small - for $1,000 a night, the bathrooms should have nicer toilet paper than the average gas station bathroom. The toiletries provided were also sparse. Additionally, we visited the spa on our last day - the front desk was once again wonderful, but the women’s locker room was so run down and dysfunctional. All the lockers were broken, there was no service (had to knock on the supply closet 6 times over 30 minutes to basically beg for a robe), and the sauna door was stuck and trapped two women inside for a long period of time. Overall, the staff of the hotel (not the spa) made up for a lot of the negatives, but we feel we overpaid.
Stayed 2 nights in Mar 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025