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Clinton Hotel South Beach

4.0 star property
Sand beach and a 24-hour fitness centre, near Ocean Drive

Photo gallery for Clinton Hotel South Beach

View from property
Exterior
2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Poolside bar
Deluxe Double, 2 Double Beds | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
The current price is AU$153
includes taxes & fees
29 June - 30 June

Explore the area

Map
825 Washington Ave, Miami Beach, FL, 33139
  • Ocean Drive
    ‪3 min walk‬
  • Miami Beach Convention Center
    ‪3 min drive‬
  • Port of Miami
    ‪6 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double, 2 Double Beds

Deluxe Double, 2 Double Beds

Deluxe Double, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2017
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible, Balcony

View from room

Classic Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Double Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Pool View

View from room

Suite, 1 Bedroom, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - double
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2017
Blackout curtains
Pillow-top bed
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Terrace

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2017
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2017
Blackout curtains
Pillow-top bed
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2017
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

View from room

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Pool View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Double Room, 2 Double Beds, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2017
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Miami Beach

At Clinton Hotel South Beach you'll be within a short 5-minute stroll of Espanola Way and Washington Avenue and Ocean Drive. Highlights at this beach hotel include 2 restaurants, an outdoor swimming pool and a gym. .The restaurant, Falsa Limonada, serves Fusion cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 8:00 AM and 10:30 AM. .Sights within a short walk of this 4-property class South Beach hotel include Lummus Park Beach and Miami Beach Convention Center is within 30 minutes.

What's nearby

  • Collins Avenue Shopping Area - 1 min walk - 0.2 km
  • Ocean Drive - 3 min walk - 0.3 km
  • Miami Beach Convention Center - 3 min drive - 2.1 km
  • Lincoln Road Mall - 3 min drive - 1.7 km
  • Port of Miami - 6 min drive - 6.2 km

Getting around

  • Adrienne Arsht Center Metromover Station - 7 min drive
  • Hialeah Market Station - 15 min drive
  • Miami International Airport (MIA) - 17 min drive

Restaurants

  • ‪Pizza Rustica South Beach - ‬1 min walk
  • ‪Caffe Milano - ‬4 min walk
  • ‪Mega Pizza - ‬3 min walk
  • ‪News Cafe - ‬3 min walk
  • ‪Garden House Latin Restaurant - ‬2 min walk

About this property

Clinton Hotel South Beach

Sand beach and a 24-hour fitness centre, near Ocean Drive
Clinton Hotel South Beach offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A business centre and a meeting room are available. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Clinton Hotel South Beach.

This 4-star Miami Beach hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1939
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Clinton Hotel South Beach offers 88 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

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Property amenities

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: USD 31.75 for adults and USD 31.75 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Falsa Limonada
  • Plenty Poke and Crudo Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1939
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Resort fee: USD 39.90 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 31.75 for adults and from USD 31.75 for children
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7 AM to 8 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Clinton Hotel
Clinton Hotel South
Clinton Hotel South Beach
Clinton South
Clinton South Beach
Hotel Clinton
Clinton Hotel Miami Beach
The New Clinton Hotel And Spa Miami
Clinton Hotel South Beach Miami Beach
Clinton South Beach Miami Beach
Clinton South Miami
Clinton Hotel South Beach Hotel
Clinton Hotel South Beach Miami Beach
Clinton Hotel South Beach Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at Clinton Hotel South Beach?

Clinton Hotel South Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Clinton Hotel South Beach?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Clinton Hotel South Beach on 29 June 2025 start from AU$91.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Clinton Hotel South Beach?

Yep, Clinton Hotel South Beach is a short 4-minute walk from Miami Beach Beaches. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Clinton Hotel South Beach have a pool?

Clinton Hotel South Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7 AM to 8 PM.

What luxury perks are available at Clinton Hotel South Beach?

Clinton Hotel South Beach features a health club, an outdoor pool and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Clinton Hotel South Beach a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Clinton Hotel South Beach.

Is Clinton Hotel South Beach family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Clinton Hotel South Beach is a hit with families.

Does Clinton Hotel South Beach serve breakfast?

Sure does, full breakfast is available daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Clinton Hotel South Beach?

No, Clinton Hotel South Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Clinton Hotel South Beach?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Clinton Hotel South Beach?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Clinton Hotel South Beach Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 812 out of 1513 reviews
Rating 8 - Good. 188 out of 1513 reviews
Rating 6 - Okay. 186 out of 1513 reviews
Rating 4 - Poor. 136 out of 1513 reviews
Rating 2 - Terrible. 191 out of 1513 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Cute Hotel

Very cute boutique hotel! Gave us Rose at checkin- the little pool and brunch area called Limonada were so cute!
Stayed 1 night in Mar 2025

2/10 Terrible

vincent

Liked: Cleanliness, amenities, property conditions & facilities
No parking
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

The staff was friendly and the rooms were very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great vibe!!
Stayed 1 night in Mar 2025

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is filthy. Cockroaches in our room.
Stayed 3 nights in Feb 2025

6/10 Okay

Chase

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need a lot of improvement. I wouldn't recommend it

It is a hotel that needs renovation. The furniture is chipped, the mattress has dips where I sinked down, the sofa is stained, there were broken glass pieces on the floor, and there were no hand towels or towels to use after showering. When we arrived, there was no one at the reception, and we took a long time to check in until someone opened for us. They charge you for Beach Service, and they only give you a beach towel.It needs a lot of improvement
Stayed 8 nights in Feb 2025

8/10 Good

marla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Clinton was nice but the surrounding area was a little dirty and tacky. It didn’t seem safe to be out after the sun set and people were still hanging out. We didn’t get to explore ocean drive like planned because of it.
Stayed 1 night in Mar 2025

6/10 Okay

Shamir

Travelled with group
Llegué al hotel el 28 de febrero a las 11am. La recepcionista de asendencia Venezolona nos atendió excelente, fue cordial y amable, En cambio su compañero recepcionista, fue pedante, si muestra de gracia actitud que me incomodó. La ventilación excelente, el cuarto muy espacioso y comodo. El servicio de limpieza excelente pero en ocasiones una de las que limpiaba el cuarto hacia demasiado ruido lo que hacia que me levantara. No obstante, siempre dejaban el cuarto en exelentes condiciones. Recomiendo el hotel.
Stayed 5 nights in Feb 2025

4/10 Poor

Debra

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Roaches and very noisy

Roaches and very noisy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Errick

Liked: Property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The low price of this property suggests that it’s going to be a little bit unusual as far as service and of course they got me. It cost me over $100 to go to the port of Miami in the TAXI that they aligned for me.
Stayed 1 night in Jan 2025

8/10 Good

ed

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thought it was 4 stars. We arrived at 11:50Pm, could not do check in because front office went to buy dinner. Asked for breakfast,, since we paid for. Front guy told us that there was not such a thing, we could go anytime for a free breakfast/lunch/ dinner at next door restaurant. Next morning front desk told us we were late and l not telling the truth. We had a witness so they will ask manager. Manager never came to work. Day before we leave because we asked, they said that they will reimburse us, never happened. Mattress are very hard. Noise from downstairs restaurant starts at 9Am. bathroom doors are slate closets doors, no privacy at all. balcony sealed, so there is not ventilation. Hallways, not ventilated have strong weed smell. Elevator is very- very slow. Place 2 start at most. At nights streets walkers meet at the corner pizzeria.
Stayed 5 nights in Feb 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👎
Stayed 1 night in Mar 2025

2/10 Terrible

Matt

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Discount Stay on Sobe

So it's sobe... do the tourist thing and get it out of your system as I doubt I'll be back. For the price, this place was ok. The people working there are great and really helpful but the place bills you out like its a Spa. It's not a spa. The pool is a big as a hot top but without heat. There is a cafe right next door that jams the music starting friday morning and it surrounds the tiny pool. The rooms are really small but the pillows, beds and sheets are comfy. I would have given it 5 stars for comfort but they had no microwave as was shown in the room pictures. The street rooms are noisy with crappy thin old windows. The bathroom was large enough and fairly nice with plenty of hot water but low on pressure. The hotel is centrally located and on a less busy street. It's easy to get to collins or the beach and all of the partying. Right down washington is a turkish restaurant to die for! Great food! Parking is right around the corner on 7th and $20 per day.
Stayed 2 nights in Feb 2025

2/10 Terrible

LAUREN

Travelled with group

Do not book this hotel! Pictures are inaccurate.

The bed are horrible. Good luck trying to get a good nights sleep. I wish i could leave no stars. The hotel itsis loud and next to a very bad neighborhood. Drug dealers outside and homeless people are often waiting outside to harass you. I wish i could get a refund beautiful it was thag awful. The staff was nice but most barely spoke english as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

dawid

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lindsay

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Cockroaches….

I had an extremely disappointing experience at Clinton Hotel Miami Beach. Yes, their location is phenomenal and central but I think you can find something comparable at the same rate with less cockroaches. The communication from the hotel was appalling; despite multiple attempts to reach out, including leaving messages with the manager, I never received a response. The cleanliness of the hotel was also subpar—I ended up killing cockroaches in my room, which was absolutely unacceptable. The hotel promised to refund me the daily $38 resort fee after the incident and assured me they would file an incident report, but they never followed through and charged my credit card. Additionally, the pictures on Hotels.com are misleading and don't even come close to the actual state of the property. The five star reviews on the website seem to be fake, possibly written by people/trolls who didn’t even stay at the hotel, as they were all 5 star reviews from Mexico. I didn’t see a single Mexican guest during my time there, and the whole situation felt fishy. I regret staying here and will be pursuing a refund for my troubles.
Stayed 3 nights in Feb 2025

2/10 Terrible

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2025