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Eden Roc Miami Beach

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Eden Roc Miami Beach

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
On the beach, white sand
Ocean View Suite King with Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
The current price is AU$454
includes taxes & fees
6 July - 7 July

Explore the area

Map
4525 Collins Ave, Miami Beach, FL, 33140
  • Fontainebleau
    ‪3 min walk‬
  • Miami Beach Boardwalk
    ‪3 min drive‬
  • Miami Beach Convention Center
    ‪4 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Bay View Suite Two Queens

Bay View Suite Two Queens

Bay View Suite Two Queens

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View King Accessible

Minibar, in-room safe, blackout curtains, iron/ironing board

Resort View King Accessible

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Champagne service
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Junior Suite King with Balcony Accessible

Minibar, in-room safe, blackout curtains, iron/ironing board

Ocean View Junior Suite King with Balcony Accessible

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Champagne service
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Junior Suite King with Balcony Accessible

Minibar, in-room safe, blackout curtains, iron/ironing board

Oceanfront Junior Suite King with Balcony Accessible

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Champagne service
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Bi-Level Loft King with Patio

Bi-Level Loft King with Patio

Bi-Level Loft King with Patio

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 65 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Bay View King

Bay View King

Bay View King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Champagne service
  • 35 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Two Queen

Ocean View Two Queen

Ocean View Two Queen

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View King

Minibar, in-room safe, blackout curtains, iron/ironing board

Resort View King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Champagne service
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King

Ocean View King

Ocean View King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bay View Two Queen

Bay View Two Queen

Bay View Two Queen

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Champagne service
  • 35 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Junior Suite King with Balcony

Minibar, in-room safe, blackout curtains, iron/ironing board

Oceanfront Junior Suite King with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Junior Suite Two Queen with Balcony

Ocean View Junior Suite Two Queen with Balcony

Ocean View Junior Suite Two Queen with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View Two Queen

Resort View Two Queen

Resort View Two Queen

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Champagne service
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King with Balcony

Minibar, in-room safe, blackout curtains, iron/ironing board

Ocean View Junior Suite King with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Oceanfront Suite King with Balcony

Minibar, in-room safe, blackout curtains, iron/ironing board

One Bedroom Oceanfront Suite King with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Ocean View Suite King with Balcony

Ocean View Suite King with Balcony

Ocean View Suite King with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bay View Suite King

Bay View Suite King

Bay View Suite King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

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Exterior

Fontainebleau Miami Beach

Mid Beach
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 6,313 reviews
The price is AU$1,462
includes taxes & fees
24 June - 25 June
Fontainebleau Miami Beach

About the area

Miami Beach

A luxury stay in Miami Beach awaits you at Eden Roc Miami Beach. You'll be 2.2 km (1.4 mi) from Miami Beach Boardwalk and 2.9 km (1.8 mi) from Collins Avenue Shopping Area. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Nobu Miami, is open for breakfast, brunch, lunch and dinner. Nobu Lobby Bar is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site gym, sauna and pool cabanas. Added amenities include a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 7:30 AM and 11:30 AM and on weekends between 7:30 AM and 1:00 PM. There's also the convenience of valet parking. .With a stay at this Mid Beach resort, you'll be 3.4 km (2.1 mi) from Miami Beach Convention Center and 4.1 km (2.5 mi) from Ocean Drive.
View more Resorts in MiamiOpens in a new window

What's nearby

  • Fontainebleau - 3 min walk - 0.3 km
  • Miami Beach Boardwalk - 3 min drive - 2.1 km
  • Miami Beach Convention Center - 4 min drive - 3.1 km
  • Collins Avenue Shopping Area - 5 min drive - 3.1 km
  • Lincoln Road Mall - 6 min drive - 4.1 km

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 26 min drive

Restaurants

  • ‪Liv - ‬6 min walk
  • ‪Soho Beach House - ‬7 min walk
  • ‪Eden Roc Miami Beach - ‬1 min walk
  • ‪Cecconi's Miami - ‬7 min walk
  • ‪Bleau Bar - ‬4 min walk

About this property

Eden Roc Miami Beach

Luxury resort on the beach, with 3 outdoor pools
Eden Roc Miami Beach offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a business centre on site. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Eden Roc Miami Beach. For a fee, parking is available.

  • 415 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1955
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Eden Roc Miami Beach offers 415 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Estonian, French, German, Portuguese, Russian, Spanish

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Exterior

Fontainebleau Miami Beach

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 6,313 reviews
The price is AU$1,462
includes taxes & fees
24 June - 25 June
Fontainebleau Miami Beach

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Valet parking on site (USD 68.92 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; USD 70 for adults and USD 70 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aquatica Poolside Bar
  • Cafe Inez
  • Nobu Lobby Bar
  • Nobu Miami
  • Ocean Social

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 21 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1955
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per day
  • Resort fee: USD 51.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 70 for adults and from USD 70 for children
  • Valet parking fee: USD 68.92 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eden Miami Beach
Eden Roc
Eden Roc Hotel
Eden Roc Hotel Miami Beach
Eden Roc Miami Beach
Miami Beach Eden Roc
Roc Eden
Roc Miami Beach
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Miami Beach Renaissance
Renaissance Miami Beach
Eden Roc Resort Miami Beach
Eden Roc Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Miami Beach
Eden Roc Miami Beach Resort Miami Beach

Frequently asked questions

What is the cancellation policy at Eden Roc Miami Beach?

Eden Roc Miami Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eden Roc Miami Beach?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Eden Roc Miami Beach on 6 July 2025 start from AU$375.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eden Roc Miami Beach?

Yep, Eden Roc Miami Beach has valet parking with in/out privileges for USD 68.92 per day.

Are there any beaches close to Eden Roc Miami Beach?

Yep, Eden Roc Miami Beach is on Miami Beach Beaches, which travelers give top marks.

Is there a spa on site at Eden Roc Miami Beach?

Yep, there is an onsite spa at Eden Roc Miami Beach. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Eden Roc Miami Beach have a pool?

Yep, and guests love it! Eden Roc Miami Beach has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Eden Roc Miami Beach?

Eden Roc Miami Beach features 3 outdoor pools, a full-service spa and 2 restaurants.

Is Eden Roc Miami Beach family-friendly?

You bet! With amenities such as 3 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Eden Roc Miami Beach is a hit with families.

Does Eden Roc Miami Beach serve breakfast?

Yep, our visitors enjoy the buffet brekkie here! Available on weekdays from 7:30 AM to 11:30 AM and on weekends from 7:30 AM to 1:00 PM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Eden Roc Miami Beach?

No, Eden Roc Miami Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Eden Roc Miami Beach?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eden Roc Miami Beach?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Eden Roc Miami Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1479 out of 2635 reviews
Rating 8 - Good. 490 out of 2635 reviews
Rating 6 - Okay. 336 out of 2635 reviews
Rating 4 - Poor. 161 out of 2635 reviews
Rating 2 - Terrible. 169 out of 2635 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view
Stayed 1 night in Jan 2025

10/10 Excellent

Mariana

Stayed 4 nights in Feb 2025

10/10 Excellent

Delina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Noah

Travelled with group
Liked: Cleanliness, amenities
Newly refreshed rooms and wonderful pool and beach. Check in line was a bit long, but staff were very friendly. Nobu on property was spectacular and gelato cart by the pool was amazing. Great location in Miami Beach!
Stayed 4 nights in Mar 2025

10/10 Excellent

Samuel

Stayed 2 nights in Mar 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Samy

Travelled with partner
Disliked: Staff & service, amenities
I felt ripped of here, we booked an ocean view suite at top dollar!! The hotel has 21 floors, they assigned us a room on the lowest floor in guest room that obstructed views. We asked to be moved but of course they prioritized lower rate paying guest instead. I will never consider staying here again, better off paying a little more for 5 star “resort”.
Stayed 3 nights in Mar 2025

6/10 Okay

Lauren

Travelled with partner
Liked: Cleanliness, amenities
The rooms were nice. The amenities are nice, but we visited at a busy time of year and the property seemed understaffed. Our room wasn’t ready at check-in and it took quite a while until we could get into it. They charge for things I expected to be included, such as umbrellas and bikes. The service at the beach was okay, they were very busy and some of our order didn’t come and we had to ask to have items removed from the bill. I wished the beach menu and onsite restaurants had more light/healthy options, I don’t like eating pizza and burgers at the beach. Because of the limited food options, we took Ubers to South Beach often. It is walkable, but a long walk (maybe 30 min depending on where you go), and there is a nice path along the beach that takes you there. The neighborhood around Eden Roc is mainly other hotels with few coffee shops and restaurants. The Fontainebleau is nearby and has a cool bar to stop by.
Stayed 3 nights in Mar 2025

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Maher

Stayed 4 nights in Dec 2024

8/10 Good

Susan

Stayed 4 nights in Feb 2025

10/10 Excellent

Julia

Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro, MIami Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort staff restaurant I would say absolutely magnificent very well run excellent vibe truly amazing team at Eden rock as a person who never considered staying anywhere in Miami Beach the resort and staff will have now a 2 to 3 times a year repeat customer 20 stars all around
Stayed 2 nights in Mar 2025

8/10 Good

Joleen

Safe
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was amazing. Gorgeous and luxurious. The staff were overworked and therefore not as attentive.
Stayed 2 nights in Feb 2025

8/10 Good

Deborah Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Tricia

Disliked: Cleanliness, staff & service, room comfort

Poor Service

Service sucks! Called 3 times just to get towels due to a leak in the shower from a damaged door to the shower that won’t close completely. Took them 2.5 hours and 3 phone calls
Stayed 3 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Stayed 1 night in Mar 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They didn’t answer the phone when calling from the room. There’s a fridge in the room but it’s locked if you’re not buying anything out of it. Not enough chairs around the pools and can’t use the Nobu pool if you’re staying in Eden Roc. Doesn’t make sense. Nice room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gabriela

Stayed 4 nights in Feb 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, slightly annoying check-in (consistent with my many stays) not a great location as far as walking to restaurants and shops. Great amenities, beach staff is amazing! All the dining is fantastic.
Stayed 3 nights in Jan 2025