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Eden Roc Miami Beach

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Eden Roc Miami Beach

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
On the beach, white sand
Ocean View Suite King with Balcony
Interior entrance
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
The current price is AU$411
includes taxes & fees
2 July - 3 July

Explore the area

Map
4525 Collins Ave, Miami Beach, FL, 33140
  • Fontainebleau
    ‪3 min walk‬
  • Miami Beach Boardwalk
    ‪3 min drive‬
  • Miami Beach Convention Center
    ‪4 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Bay View Suite Two Queens

Bay View Suite Two Queens

Bay View Suite Two Queens

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View King Accessible

1 bedroom, minibar, in-room safe, blackout curtains

Resort View King Accessible

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Junior Suite King with Balcony Accessible

1 bedroom, minibar, in-room safe, blackout curtains

Ocean View Junior Suite King with Balcony Accessible

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Junior Suite King with Balcony Accessible

1 bedroom, minibar, in-room safe, blackout curtains

Oceanfront Junior Suite King with Balcony Accessible

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Bi-Level Loft King with Patio

Bi-Level Loft King with Patio

Bi-Level Loft King with Patio

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 65 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Bay View King

Bay View King

Bay View King

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 35 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Two Queen

Ocean View Two Queen

Ocean View Two Queen

7.8 out of 10
Good
(9 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View King

1 bedroom, minibar, in-room safe, blackout curtains

Resort View King

8.8 out of 10
Excellent
(78 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View King

Ocean View King

Ocean View King

8.2 out of 10
Very good
(17 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bay View Two Queen

Bay View Two Queen

Bay View Two Queen

7.8 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 35 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Junior Suite King with Balcony

1 bedroom, minibar, in-room safe, blackout curtains

Oceanfront Junior Suite King with Balcony

8.0 out of 10
Very good
(19 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Junior Suite Two Queen with Balcony

Ocean View Junior Suite Two Queen with Balcony

Ocean View Junior Suite Two Queen with Balcony

8.2 out of 10
Very good
(55 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View Two Queen

Resort View Two Queen

Resort View Two Queen

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King with Balcony

1 bedroom, minibar, in-room safe, blackout curtains

Ocean View Junior Suite King with Balcony

8.0 out of 10
Very good
(37 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Oceanfront Suite King with Balcony

1 bedroom, minibar, in-room safe, blackout curtains

One Bedroom Oceanfront Suite King with Balcony

8.8 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Ocean View Suite King with Balcony

Ocean View Suite King with Balcony

Ocean View Suite King with Balcony

7.4 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bay View Suite King

Bay View Suite King

Bay View Suite King

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About the area

Miami Beach

A luxury stay in Miami Beach awaits you at Eden Roc Miami Beach. You'll be 2.2 km (1.4 mi) from Miami Beach Boardwalk and 2.9 km (1.8 mi) from Collins Avenue Shopping Area. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Nobu Miami, is open for breakfast, brunch, lunch and dinner. Nobu Lobby Bar is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site gym, sauna and pool cabanas. Added amenities include a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 7:30 AM and 11:30 AM and on weekends between 7:30 AM and 1:00 PM. There's also the convenience of valet parking. .With a stay at this Mid Beach resort, you'll be 3.4 km (2.1 mi) from Miami Beach Convention Center and 4.1 km (2.5 mi) from Ocean Drive.
View more Resorts in MiamiOpens in a new window

What's nearby

  • Fontainebleau - 3 min walk - 0.3 km
  • Miami Beach Boardwalk - 3 min drive - 2.1 km
  • Miami Beach Convention Center - 4 min drive - 3.1 km
  • Collins Avenue Shopping Area - 5 min drive - 3.1 km
  • Lincoln Road Mall - 6 min drive - 4.1 km

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Miami Central Brightline Train Station (EKW) - 12 min drive
  • Miami International Airport (MIA) - 26 min drive

Restaurants

  • ‪Liv - ‬6 min walk
  • ‪Soho Beach House - ‬7 min walk
  • ‪Eden Roc Miami Beach - ‬1 min walk
  • ‪Cecconi's Miami - ‬7 min walk
  • ‪Bleau Bar - ‬4 min walk

About this property

Eden Roc Miami Beach

Luxury resort on the beach, with 3 outdoor pools
Eden Roc Miami Beach offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a business centre on site. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Eden Roc Miami Beach. For a fee, parking is available.

  • 415 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1955
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Eden Roc Miami Beach offers 415 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Estonian, French, German, Portuguese, Russian, Spanish

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Exterior

Fontainebleau Miami Beach

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  • Hot tub
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 6,448 reviews
The price is AU$756
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Valet parking on site (USD 68.92 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; USD 70 for adults and USD 70 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aquatica Poolside Bar
  • Cafe Inez
  • Nobu Lobby Bar
  • Nobu Miami
  • Ocean Social

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 21 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1955
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per day
  • Resort fee: USD 51.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 70 for adults and from USD 70 for children
  • Valet parking fee: USD 68.92 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eden Miami Beach
Eden Roc
Eden Roc Hotel
Eden Roc Hotel Miami Beach
Eden Roc Miami Beach
Miami Beach Eden Roc
Roc Eden
Roc Miami Beach
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Miami Beach Renaissance
Renaissance Miami Beach
Eden Roc Resort Miami Beach
Eden Roc Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Miami Beach
Eden Roc Miami Beach Resort Miami Beach

Frequently asked questions

What is the cancellation policy at Eden Roc Miami Beach?

Eden Roc Miami Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eden Roc Miami Beach?

As of 30 June 2025, prices found for a 1-night stay for 2 adults at Eden Roc Miami Beach on 2 July 2025 start from AU$332.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eden Roc Miami Beach?

Yep, Eden Roc Miami Beach has valet parking with in/out privileges for USD 68.92 per day.

Are there any beaches close to Eden Roc Miami Beach?

Yep, Eden Roc Miami Beach is on Miami Beach Beaches, which travelers give top marks.

Is there a spa on site at Eden Roc Miami Beach?

Yep, there is an onsite spa at Eden Roc Miami Beach. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Eden Roc Miami Beach have a pool?

Yep, and guests love it! Eden Roc Miami Beach has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Eden Roc Miami Beach?

Eden Roc Miami Beach features 3 outdoor pools, a full-service spa and 2 restaurants.

Is Eden Roc Miami Beach family-friendly?

You bet! With amenities such as 3 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Eden Roc Miami Beach is a hit with families.

Does Eden Roc Miami Beach serve breakfast?

Yep, our visitors enjoy the buffet brekkie here! Available on weekdays from 7:30 AM to 11:30 AM and on weekends from 7:30 AM to 1:00 PM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Eden Roc Miami Beach?

No, Eden Roc Miami Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Eden Roc Miami Beach?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eden Roc Miami Beach?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Eden Roc Miami Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1538 out of 2710 reviews
Rating 8 - Good. 502 out of 2710 reviews
Rating 6 - Okay. 337 out of 2710 reviews
Rating 4 - Poor. 161 out of 2710 reviews
Rating 2 - Terrible. 172 out of 2710 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Travelled with partner
Liked: Property conditions & facilities
Best hotel in Miami Beach
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort on beach, updated rooms. Only issue is the charge of $35 for a beach umbrella rental.
Stayed 1 night in Mar 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lot of fhn
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We had a pleasant stay at Eden Roc. The hotel is beautiful and very clean. Direct access to the beach, with beach chairs included is a huge perk. You do have to pay an extra $35/day for a beach umbrella if you want one. Our oceanview room on the 19th floor was quiet and very comfortable. It was nice to sit on the balcony and have coffee in the morning, or look out over the resort at night. Lots of great food options between Eden Roc and the hotel next door (FontaineBleau) and an easy 10 minute walk to CVS if you forgot anything. My only complaint was they had overbooked and told us our selected room was not available when we checked in at 7pm the day of our arrival. They had us go to dinner and then had a room ready for us by 8pm. There must have been some miscommunication, because we did end up getting our oceanview jr suite room. I wish we had been able to get our room right away so we could have changed and freshened up after a day of travel.
Stayed 4 nights in Mar 2025

8/10 Good

Emily, Long Island City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

tato_mama

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Stayed 4 nights in Mar 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Staff & service
The property smelled good because they had air fresheners going. The rooms were a bit tired. The employees were all very nice. We were charged for an overnight parking when we left our car in front to go check in. We tried to get it taken off our bill but the hotel employees we spoke with said it was the parking companies responsibility to remove the charge…even though we pay the hotel.. ..does not make sense. We have not resolved this yet after 3 phone calls. We did not receive a VIP or upgrade. We reserved an Ocean view Junior Suite which seemed just like a room with 2 queen beds and a love seat (instead of a chair) so nothing special. Average experience…
Stayed 4 nights in Mar 2025

10/10 Excellent

hugo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Quality and service
Stayed 3 nights in Mar 2025

4/10 Poor

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Stayed 3 nights in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and unique rooms. A favorite place to stay with i’m visiting miami. Prefer to staying at Nobu property. For me, the rooms are better and cheaper - same property amenities for the most part.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sady

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff nice vibe
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service

Nice property, but need some updating

Overall, it is a nice property. It just needs a an updating and a facelift. They were a bit understaffed, and the concierge was sarcasticly rude and did not know the area at all.
Stayed 5 nights in Mar 2025

6/10 Okay

Ali

Travelled with family
Liked: Cleanliness, staff & service
When we booked our stay, we did not realized that the EDM event was taking place so pool areas were very limited(they had to close off sections for the event) and crowded.
Stayed 3 nights in Mar 2025

4/10 Poor

Claudia

Travelled with family
Disliked: Staff & service, property conditions & facilities

Not as good as Eden Roc St Barts

We were locked out of our room for several hours because we had extended our stay but both reservations were not linked and needed to check in again! on another occasion we couldn’t access our room for about 45 minutes because the battery of the lock had ran out. It was EDM week without our is knowing ahead of time. Not a family friendly environment. Beds and bedding very nice but room looking tire. Jets in the tub could have used a good scrubbing.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ziad Nizar, Dublin

Stayed 6 nights in Mar 2025

8/10 Good

Alexandria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Too crowded to use pool facilities, beach facilities also had very long line to get beach chairs and they only offered two chairs per room. Wait staff were lacking and service very slow. However, location was excellent and room was well appointed
Stayed 1 night in Mar 2025

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time!
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 4 nights in Mar 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No access to the upper pool as it is only for Nobu Joel guests. We didn't know the hotel is two different hotels in one place. Chairs at the pool no cushions. Bath towels cheap and small.
Stayed 3 nights in Mar 2025

10/10 Excellent

Douglas

Stayed 3 nights in Mar 2025

8/10 Good

Elyn

Stayed 1 night in Mar 2025

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the worst stay I have ever had at a hotel. I would not recommend this to anyone and would give it 0 stars if I could. Spa amenities are not included in price - $75 charge per person plus what you pay a night. The did not want to give me extra towels and lied and said there was ice on the floor and took over an over for anyone to bring ice. Costumer service is horrendous and did not want to fix or accommodate for anything. The management told me “if I didn’t like it I could cancel my booking and leave”. This has been the worst stay and would never book here again. They truly ruined my mom’s birthday surprise getaway.
Stayed 1 night in Mar 2025