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Grand Velas Riviera Nayarit - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Grand Velas Riviera Nayarit - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Terrace Grand Suite
3 outdoor pools, pool umbrellas, pool loungers
Premium bedding, down duvets, minibar, in-room safe
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
The current price is AU$1,647
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
Av. Cocoteros, 98 Sur, Nuevo Nayarit, NAY, 63735
  • Place, Nuevo Vallarta Beach
    ‪9 min walk‬
  • Place, Nuevo Vallarta Rivera Farmer's Market
    ‪16 min walk‬
  • Place, Paradise Plaza Shopping Center
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for One Bedroom Governor Suite

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Governor Suite

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Master Parlor Suite Pool View

Premium bedding, down duvets, minibar, in-room safe

Master Parlor Suite Pool View

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Blackout curtains
  • 93 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Master Suite Ocean Front

Premium bedding, down duvets, minibar, in-room safe

Master Suite Ocean Front

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Parlor Suite Ocean View

Premium bedding, down duvets, minibar, in-room safe

Parlor Suite Ocean View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 93 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Master Suite Ocean View

Premium bedding, down duvets, minibar, in-room safe

Master Suite Ocean View

10.0 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Premium bedding
  • 93 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Terrace Grand Suite

Premium bedding, down duvets, minibar, in-room safe

Terrace Grand Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
  • 163 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Class Suite

View from room

Grand Class Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
  • 172 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Parlor Suite Ocean View Plus

Parlor Suite Ocean View Plus

Parlor Suite Ocean View Plus

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 93 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

About the area

Nuevo Nayarit

A luxury stay in Nuevo Nayarit awaits you at Grand Velas Riviera Nayarit - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Bay of Banderas and Nuevo Vallarta Beach. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Signature Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The fine-dining restaurant, Frida, serves Mexican cuisine and is open for dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 6620 square feet (615 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Free buffet breakfast is available daily between 7:00 AM and noon. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Nuevo Nayarit property include Nayar Vidanta Golf and Mayan Palace Nuevo Vallarta Golf Course.

What's nearby

  • Nuevo Vallarta Beach - 9 min walk - 0.8 km
  • Nuevo Vallarta Rivera Farmer's Market - 16 min walk - 1.3 km
  • Paradise Plaza Shopping Center - 3 min drive - 2.0 km
  • Vallarta Adventures - 3 min drive - 2.7 km
  • El Tigre Golf Club - 4 min drive - 2.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 21 min drive

Restaurants

  • ‪Casa Bella - ‬6 min walk
  • ‪La Pérgola - ‬8 min walk
  • ‪Piaf - ‬7 min walk
  • ‪La Bamba - ‬8 min walk
  • ‪Bounissimo - ‬11 min walk

About this property

Grand Velas Riviera Nayarit - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Grand Velas Riviera Nayarit - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Velas Riviera Nayarit - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Free self parking is available.

This 5-star Nuevo Nayarit property is smoke free.

  • 1 building
  • 267 guestrooms or units
  • 9 levels
  • 5 dining venues
  • Conference rooms
  • 6620 sq ft of conference space
  • 615 sq. m of conference space
  • Built in 2002
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Grand Velas Riviera Nayarit - All Inclusive offers 267 accommodations with MP3 docking stations and minibars. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Signature Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

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Exterior
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  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$552
includes taxes & fees
18 Dec - 19 Dec
Velas Vallarta Suites Resort All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Azul
  • Frida
  • Lucca
  • Piaf
  • Sen Lin

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,620 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Velas Riviera Nayarit - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Velas Inclusive
Grand Velas Inclusive Resort Riviera Nayarit All
Grand Velas Riviera Nayarit All Inclusive
Grand Velas All Inclusive
Grand Velas Riviera Nayarit
Grand Velas Riviera Nayarit All Inclusive All-inclusive property
Grand Velas Riviera Nayarit Hotel Nuevo Vallarta
Grand Velas Riviera Nayarit Nuevo Vallarta
Hotel Grand Velas Riviera Nayarit Nuevo Vallarta
Nuevo Vallarta Grand Velas Riviera Nayarit Hotel
Hotel Grand Velas Riviera Nayarit
Grand Velas Riviera Nayarit All Inclusive
Grand Velas Riviera Nayarit
Grand Velas Riviera Nayarit All Inclusive Nuevo Vallarta
Grand Velas Riviera Nayarit All Inclusive
Grand Velas Riviera Nayarit - All Inclusive Nuevo Vallarta
Grand Velas Riviera Nayarit - All Inclusive Nuevo Vallarta
Grand Velas Riviera Nayarit All Inclusive All-inclusive property
Grand Velas Riviera Nayarit

Frequently asked questions

What is the cancellation policy at Grand Velas Riviera Nayarit - All Inclusive?

Grand Velas Riviera Nayarit - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Velas Riviera Nayarit - All Inclusive?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Velas Riviera Nayarit - All Inclusive on 14 Dec 2025 start from AU$1,646.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Velas Riviera Nayarit - All Inclusive?

Yep, Grand Velas Riviera Nayarit - All Inclusive has a free self car park.

Are there any beaches close to Grand Velas Riviera Nayarit - All Inclusive?

Yep, Grand Velas Riviera Nayarit - All Inclusive is a short 11-minute walk from Nuevo Vallarta Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Grand Velas Riviera Nayarit - All Inclusive?

Yep, Signature Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grand Velas Riviera Nayarit - All Inclusive have a pool?

Grand Velas Riviera Nayarit - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Velas Riviera Nayarit - All Inclusive?

Grand Velas Riviera Nayarit - All Inclusive features 3 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Grand Velas Riviera Nayarit - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Velas Riviera Nayarit - All Inclusive.

Is Grand Velas Riviera Nayarit - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Grand Velas Riviera Nayarit - All Inclusive is a hit with families.

Does Grand Velas Riviera Nayarit - All Inclusive serve breakfast?

Sure does, free buffet breakfast is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Grand Velas Riviera Nayarit - All Inclusive?

No, Grand Velas Riviera Nayarit - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Velas Riviera Nayarit - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Velas Riviera Nayarit - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Velas Riviera Nayarit - All Inclusive?

No, pets and service animals are not allowed.

Grand Velas Riviera Nayarit - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 823 out of 1000 reviews
Rating 8 - Good. 128 out of 1000 reviews
Rating 6 - Okay. 30 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Two of the restaurants are closed, the property needs remodeling, but the staff is top-notch.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 4 nights in Aug 2025

10/10 Excellent

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with Amazing staff
Stayed 1 night in Sep 2025

4/10 Poor

Narine, Panorama

Stayed 5 nights in Aug 2025

10/10 Excellent

sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Legit 5 stars
Stayed 4 nights in Jul 2025

8/10 Good

Eleanor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The staff is amazing. Friendly and excellent service. Dinners are amazing. Lunch and Bkfst options need work.
Stayed 4 nights in Jul 2025

8/10 Good

Afshin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Arthur

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality of the Grand Velas staff truly surprised me – everyone was so genuinely kind, caring, and helpful. I have to give a major shout-out to Luis, our concierge. He was phenomenal, handling every detail effortlessly. He even booked restaurants with the best views before we even thought to ask, managed all our last-minute changes, and ensured our airport transportation was perfectly set. For anyone traveling to Mexico, if you have the opportunity, staying at Grand Velas is an absolute must; it's undeniably the best all-inclusive resort.
Weather was on our side, would raid at night for few hours and sunny and beautiful afternoon
Food was best i ever had in any resort and
Amazing views
Stayed 4 nights in Jul 2025

10/10 Excellent

Lilya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent thank you so much
Stayed 4 nights in Jul 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place never disappoints
Stayed 4 nights in Jul 2025

2/10 Terrible

jesika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They tried to charge us an extra $1000 at checkout, delaying our arrival at the airport by an hour, claiming we owed them the extra money since our daughter was 16 (adult rate) even though she was entered as 16 on our initial reservation.
Stayed 7 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia!
Stayed 2 nights in Jul 2025

6/10 Okay

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights. We had come 10 years prior and had a great experience. The staff was still very nice and attentive. The resort was well kept and everything was ok until the last night. We had enjoyed eating at Azul for breakfasts and lunches and Frida and Lucca for dinners. We really loved Lucca. The final night on July 18 we went to try the french restaurant Piaf. The food was not good. My daughter ordered a beef tenderloin and the meet was so hard she couldn’t even cut it. Nothing tender about it. My husband left quickly in the middle of the meal and got sick. The next morning we all had stomach aches. My daughter was sick on the flight back home and still trying to recover. We all got food poisoning. I would suggest staying away from this restaurant. The ambiance was also super serious and unfriendly. There were maybe two other tables and the rest was empty. The waiter was pushy and brought me an ipad to leave a review. At that point I left a good review as I was rushed and was trying to be nice. I am taking back now. And bringing an ipad to the table is rude. I hope they change their practices there so no one else gets sick. Other than that everything was good but the food poisoning ruined our trip.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tigran, los angeles

Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing, thanks 😊
Stayed 4 nights in Jul 2025

10/10 Excellent

Mark

Stayed 7 nights in Jul 2025

10/10 Excellent

Pelin, Pleasanton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is above our expectations. Service is excellent. Foods are phenomenal. Rooms are cleaned 2 times in a day. Pools are big and clean. Night time shows are entertaining. Spa service excellent.
Stayed 8 nights in Jul 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top-tier everything!

Undoubtedly, the best all-inclusive resort in Mexico.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From the moment you arrive at the hotel reception, the entire staff is ready to make you feel at home. Salvador, one of the concierges, explains in detail how the hotel operates. It has four exquisite themed restaurants, the service is impeccable, and the food is exquisite. Francisco Villa, the assistant food and beverage manager, is a wonderful person, friendly, and very professional. The team at the adult pool bar—Jose, Valentin, Patricia, Freddy, and Gilberto—are the best in their profession. This hotel is all-inclusive, with first-class food, as are the wines and spirits they offer, the cocktails are wonderful, and the spa is fantastic. This is a unique experience of very high quality and excellent service. The rooms are modern and spotless, and the Azul restaurant, which serves Mexican cuisine for all day dining, offers an incredible variety. I highly recommend it!
Great colorful skies
Stayed 4 nights in Jul 2025

10/10 Excellent

Liliana, Turlock

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with super friendly staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mariana, corona

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What can I say but amazing wonderful attentive staff, great amazing food, beautiful location. If you want to be treated like royalty this is a place to be
Stayed 3 nights in Jun 2025

10/10 Excellent

Faramarz

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Jun 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, amenities
I was very impressed with dining and service overall. It’s another level of all inclusive. Great options and well executed. Very attentive and caring personal. We had a great time at Grand Vellas.
Piglet at Mexican restaurant Frida
Pool area
Service by the pool
Stayed 4 nights in Jun 2025