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Residence Inn By Marriott Cleveland Mentor

3.0 star property
Hotel with free breakfast, in the vicinity of Mentor Ice Arena

Photo gallery for Residence Inn By Marriott Cleveland Mentor

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool
Property amenity
39-inch LCD TV with cable channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • 24/7 front desk
  • Housekeeping
The current price is AU$241
includes taxes & fees
4 May - 5 May

Explore the area

Map
5660 Emerald Ct, Mentor, OH, 44060
  • Headlands Beach State Park
    ‪5 min drive‬
  • Lake Erie College
    ‪5 min drive‬
  • Fairport Harbor Lakefront Park Beach
    ‪9 min drive‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 Double Bed, Non Smoking

39-inch LCD TV with cable channels, TV, Netflix

Suite, 1 Double Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
Hairdryer
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
2 bedrooms
  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Hair dryer

Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
2 bedrooms
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

Suite, 2 Bedrooms, Non Smoking, Fireplace | Living area

Suite, 2 Bedrooms, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Residence Inn by Marriott Cleveland Independence

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 912 reviews
The price is AU$209
includes taxes & fees
18 May - 19 May
Residence Inn by Marriott Cleveland Independence

About the area

Mentor

At Residence Inn By Marriott Cleveland Mentor you'll be 4.6 km (2.8 mi) from Mentor Ice Arena and 4.9 km (3.1 mi) from Lake Erie College. Highlights at this hotel include a complimentary breakfast, free self-parking and Access to hot tub. .Enjoy the gym and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this 3-property class Mentor hotel include Headlands Beach State Park and James Garfield National Historic Site.

What's nearby

  • Headlands Beach State Park - 5 min drive - 5.1 km
  • Lake Erie College - 5 min drive - 5.5 km
  • Mentor Lagoons Nature Preserve - 9 min drive - 7.5 km
  • Fairport Harbor Lakefront Park Beach - 9 min drive - 8.8 km
  • Historic Kirtland - 13 min drive - 14.8 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casa Agave Mexican Cuisine - ‬5 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

Hotel with free breakfast, in the vicinity of Mentor Ice Arena
Residence Inn By Marriott Cleveland Mentor offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Residence Inn By Marriott Cleveland Mentor also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Mentor hotel is smoke free.

  • 96 guestrooms or units
  • 3 levels
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
Residence Inn By Marriott Cleveland Mentor offers 96 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 39-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Cleveland Northeast - Mentor by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 724 reviews
The price is AU$198
includes taxes & fees
4 May - 5 May
Holiday Inn Cleveland Northeast - Mentor by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 5.00 per accommodation, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 5.00 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

What is the cancellation policy at Residence Inn By Marriott Cleveland Mentor?

Residence Inn By Marriott Cleveland Mentor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn By Marriott Cleveland Mentor?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Mentor on 4 May 2025 start from AU$240.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn By Marriott Cleveland Mentor?

Yep, Residence Inn By Marriott Cleveland Mentor has a free self car park.

Are there any beaches close to Residence Inn By Marriott Cleveland Mentor?

The closest beach to Residence Inn By Marriott Cleveland Mentor is Headlands Beach State Park (4.8 km).

Does Residence Inn By Marriott Cleveland Mentor have a pool?

Residence Inn By Marriott Cleveland Mentor has a seasonal outdoor pool. The pool is open 8 AM to 10 PM (Seasonal outdoor pool open from May to September).

Does Residence Inn By Marriott Cleveland Mentor serve breakfast?

Yeah, complimentary continental brekkie is offered weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Residence Inn By Marriott Cleveland Mentor?

No, Residence Inn By Marriott Cleveland Mentor does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn By Marriott Cleveland Mentor?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn By Marriott Cleveland Mentor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 230 out of 339 reviews
Rating 8 - Good. 71 out of 339 reviews
Rating 6 - Okay. 22 out of 339 reviews
Rating 4 - Poor. 9 out of 339 reviews
Rating 2 - Terrible. 7 out of 339 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hospitality and the staff are incredible
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and personable, zero issues at all.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staffing is wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Steph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

JIJING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friday night in Cleveland!

Perfect for us! Great location with lots of good restaurants and shops around it.
Stayed 1 night in Jan 2025

4/10 Poor

Jasinta

Stayed 1 night in Dec 2024

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We enjoyed our stay here. The room was a great size and the bed was extremely comfortable. The bathroom door wouldn't close, not a huge deal for our family, just was annoying. Breakfast was nice a d had some different options
Stayed 1 night in Dec 2024

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service, service, service.

The most amazing thing about this hotel was the staff! Cudos to them all!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also, had a nice breakfast that was included. Staff were welcoming and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Toni

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

SONDRA KING

Liked: Cleanliness, staff & service, room comfort

Ok

Decent room. Comfortable bed. Clean. Spacious bathroom. A bit of an “old” smell. Carpet probably needs cleaned. Overall an average place. Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was huge!
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly and worth the price.
Stayed 1 night in Sep 2024

6/10 Okay

Roxy

Disliked: Amenities
Overall, I’d say it’s just an average hotel if not below average. Initially walking in the person at the front counter was definitely not welcoming. She seemed unhappy and like she didn’t want to be there so not a great first impressIon. She was like that every time we saw her. Room smelled very musty when we first walked in it. The more we were in it, the more we realized it smelled like dog pee by the couch. One big reason I booked here was for the hot tub. It ended up being completely drained. When we ask, the not very friendly lady said it was closed for the season. They really need to advertise this on their website. I told her that’s one of the main reasons I chose that hotel. She showed/gave no empathy or apology whatsoever. Breakfast in the mornings was definitely not great which again was another reason I stayed here. Food was very bland and some of it wasn’t cooked completely. Coffee was cold the first morning. On a positive note, shower had good water pressure and the soap in the shower I really liked. Bed was comfortable so those are the couple things that were good. Honestly, I wish I would have stayed somewhere else. I mentioned all of this to the hotel when checking out and they did nothing to try to make anything better. For that reason, I will never stay there again. Don’t recommend unless you don’t care about paying a high premium price for very little in return. So disappointed because this was a weekend away for my husband and I.
Stayed 2 nights in Sep 2024

6/10 Okay

Sahara, INDIANAPOLIS

Liked: Staff & service, amenities, property conditions & facilities
The sofa bed for this property is very uncomfortable. The mattress is so thin that it feels like you just have a sheet over the springs. Overall the couch didn’t look cared for. There were stains on the cushions.
Stayed 1 night in Aug 2024

6/10 Okay

Kathy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was so uncomfortable that i woke up in pain every morning. The jets in the hot tub were super low. There was a leak in the roof causing a wet smelly floor on the third level. Not worth the money.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We moved after one night. Place has changed since our last stay. This was our go to hotel when visiting family in Mentor PH
Stayed 6 nights in Jun 2024