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5.0 out of 5

"Nothing at all to fault. Glad I stayed. Would definitely choose this hotel again. Staff were great. Breakfast buffet was excellent. Pool area superb. ... " More

By a verified traveller on Mon 11 Nov 2019

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Hotel Description

A luxury stay in the heart of Makati awaits you at I’M Hotel. You'll be 0.3 km (0.2 mi) from A. Venue Mall and 1.8 km (1.1 mi) from Glorietta Mall. Highlights at this hotel include 4 restaurants, a full-service spa, and an outdoor swimming pool.

All 434 rooms feature LED TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Minibars provide refreshments, and room service makes dining in an option. Nice touches to enhance your stay include bathrobes, slippers, and designer toiletries. Safes, hair dryers, and phones are also available.

A day of pampering at Onsen Spa can include massages, body wraps, and body scrubs along with access to the spa tub and steam room. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center and pool loungers. 1830 square feet (170 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Within a 30-minute walk of this 5-star Downtown hotel, attractions include Makati Medical Center and Ayala Center.

Executive Prestige - King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Prestige - Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Indulgence Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

I’M Hotel ratings based on 7 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for I’M Hotel

Everyone (6)
5 out of 5
Nothing at all to fault. Glad I stayed. Would definitely choose this hotel again. Staff were great. Breakfast buffet was excellent. Pool area superb. Location terrific.

Posted by , from Australia on 11 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Ayie del Rosario - Reservations Officer

Dear Valued Guest, Warmest greetings from I'M Hotel! Thank you for making us your choice of accommodation and for taking the time to write the great review of our property. We look forward to welcoming you back. Best Regards, Ayie del Rosario Reservations Officer

5 out of 5

Posted by on 8 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by Ayie del Rosario - Reservations Officer

Thank you very much for taking the time to review our property. It's always heartwarming to see good reviews from our valued guests like you. We hope to see you again.

5 out of 5
Very nice and helpful staff, great room , great amenities highly recommend to atay here.

Posted by , from Timaru on 22 Mar. 2019

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Comment from Hotel Management

22 Mar. 2019 by Ayie del Rosario - Reservations Officer

Dear Valued Guest, Warm Greetings! Thank you for your recent stay at I'M Hotel! We are pleased to hear that you had an enjoyable experience with us. I greatly appreciate your compliments to our team members. I will be sure to convey these to them to thank them for their hospitality that they have provided you with. We look forward to your next visit. Best Regards, Ayie del Rosario Reservation Officer

5 out of 5
awesome hotel close to everything staff very friendly I will be back, they didn't appreciate me skinny dipping in pool but that's fair enough I guess.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Ayie del Rosario - Reservations Officer

Dear Valued Guest, Warm Greetings! Thank you very much for taking time to share with us your feedback. We are happy that you had an amazing stay with us and enjoyed our facilities especially the Acrylic Pool. We look forward to your next visit. Best Regards, Ayie del Rosario Reservations Officer

5 out of 5
Overall very pleasant stay with clean rooms as well as hospitable staff.

Posted by on 29 Dec. 2018

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Comment from Hotel Management

31 Dec. 2018 by Ayie del Rosario - Reservations Officer

Dear Valued Guest, Thank you for choosing I'M Hotel as the hotel of choice or your recent stay. We are delighted to receive your kind words of appreciation for the services provided by our team members. We hope to see you again. Best Regards, Ayie del Rosario Reservations Officer

5 out of 5
Great hotel. Excellent facilities. Fabulous location. Very good value given the price. I'll be back!

Posted by , from Sydney on 12 Jul. 2018

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Comment from Hotel Management

13 Jul. 2018 by Ayie del Rosario - Reservations Officer

Dear Valued Guest, Thank you for choosing to stay with I’M Hotel! We are thrilled to know that you appreciate the hotels facilities and location. Looking forward to welcoming you again and would invite you to explore the Antidote Bar and I’M Onsen Spa, the largest urban spa in Manila on your next visit. Best Regards, Ayie del Rosario Reservations Officer

5 out of 5

Great pool area and rooftop bar

Very high quality service. Welcome drinks a nice touch, great staff service and a good location. Bed was extremely comfortable and the view from the rooftop bar is awesome.I totally recommend a stay there, it was outstanding.

Posted by on 9 Jun. 2018

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Comment from Hotel Management

11 Jun. 2018 by Ayie del Rosario - Reservations Officer

Dear Valued Guest, Warmest greetings from I'M Hotel! Thank you for making us your choice of accommodation and for taking the time to write positive comments. We are delighted that you will be recommending our hotel to other travelers. We look forward to welcoming you back. Best Regards, Ayie del Rosario Reservations Officer

Property Features

I’M Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. The luxury I’M Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Makati hotel is smoke free.

  • 1 building
  • 434 guestrooms or units
  • 35 levels
  • 4 dining venues
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Built in 2016
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ninoy Aquino Intl. Airport (MNL) (13.2 km / 8.2 mi)
  • Train station: Manila Buenidia Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

I’M Hotel has 4 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 50
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1900.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

  • One child stays free
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 810 for adults and PHP 410 for children (approximately)
  • Airport shuttle fee: PHP 2000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 1900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • I'M Hotel
  • I’M Hotel Makati
  • I’M Makati
  • I'M Hotel Spa
  • I'M Hotel Residences
  • I’M Hotel Hotel
  • I’M Hotel Makati
  • I’M Hotel Hotel Makati

You should know

  • I’M Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.