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I’M Hotel

5.0 star property

Photo gallery for I’M Hotel

Lobby sitting area
Creator video - submitted by Pack&Travel
Outdoor pool, pool loungers
Front of property
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Place, Century City
    ‪2 min walk‬
  • Place, Makati City Hall
    ‪8 min walk‬
  • Place, Power Plant Mall
    ‪9 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Studio

Classic Studio

Classic Studio

8.4 out of 10
Very good
(36 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige

Prestige

Prestige

  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • City view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

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4.4 out of 5, Excellent, 1,362 reviews
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About the area

Makati

A luxury stay in the heart of Makati awaits you at I’M Hotel. Within just a 15-minute stroll, you'll find Power Plant Mall and Ayala Triangle Gardens. Highlights at this hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Onsen Spa can include massages, body wraps and body scrubs along with access to the hot tub and steam room. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna and pool loungers. 1830 square feet (170 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Makati Downtown hotel include SM Mall of Asia and Greenbelt Shopping Mall.

What's nearby

  • Century City - 2 min walk - 0.2 km
  • Makati City Hall - 8 min walk - 0.7 km
  • Power Plant Mall - 9 min walk - 0.8 km
  • Ayala Center - 16 min walk - 1.4 km
  • Greenbelt Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 32 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Firefly Roofdeck - ‬1 min walk
  • ‪Next Door Noodles by North Park - ‬1 min walk
  • ‪Chinese Beef Noodle House - ‬1 min walk

About this property

I’M Hotel

I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

  • 1 building
  • 434 guestrooms or units
  • 35 levels
  • 4 dining venues
  • Conference rooms
  • 1830 sq ft of conference space
  • 170 sq. m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
I’M Hotel offers 434 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Onsen Spa has 50 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 700 for adults and from PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

What is the cancellation policy at I’M Hotel?

I’M Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at I’M Hotel?

Yep, I’M Hotel has a free self car park.

Is there a spa on site at I’M Hotel?

Yep, Onsen Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does I’M Hotel have a pool?

I’M Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at I’M Hotel?

I’M Hotel features a full-service spa, an outdoor pool and 4 restaurants.

Does I’M Hotel serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at I’M Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at I’M Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at I’M Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at I’M Hotel?

No, pets are not allowed.

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1004 reviews
Rating 8 - Good. 244 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities, room comfort
the humidity INSIDE the hotel was off the charts, all of my clothing the bedding the towels (which they would not provide more than 2 per room) we CONSTANTLY damp throughout my stay. And there was a mold/mildew smell in the halls and the room. I live on the road as a digital nomad and basically live in hotels and Airbnb's and I amost never write reviews but this was so awful that I feel compelled. A tiny window that can be propped open to deafening traffic noise in a desperate attempt "air it out" did not help matters. Gross. I got sick from the mod for an entire week.
Stayed 3 nights in Nov 2025

8/10 Good

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Grace

Stayed 3 nights in Nov 2025

8/10 Good

Arvin

Stayed 2 nights in Nov 2025

8/10 Good

Steve Maurice

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, new hotel. Excellent staff. Pool is very cool.
Stayed 3 nights in Oct 2025

10/10 Excellent

Collin

Stayed 3 nights in Oct 2025

2/10 Terrible

JAnthony

Travelled with partner
Disliked: Property conditions & facilities
Unsafe, hostile, and predatory. Avoid. This was the worst hotel experience I’ve ever had. Front desk and door staff acted like guards, not hosts—openly rude from check-in to check-out. The room’s large blinds collapsed onto me, leaving a bruise on my shoulder; no apology, no help. Staff then refused to let my partner leave until I checked out, and tried to charge 9,000 pesos for what they called a “small stain” on the sheets. As a business owner, I hate leaving reviews that could hurt a business—and this is the first bad hotel review I’ve ever written. I travel a lot, and this ranks at the bottom. Spend your money elsewhere.
Stayed 3 nights in Jul 2025

6/10 Okay

Jerome, Waipahu

Liked: Cleanliness
Good: 1. Staff was courteous. 2. Room was clean. Not good: 1. The AC in the room was really loud. 2. The “king” bed was just two beds pushed together. I could feel the seam in the middle. 3. WiFi was unusable due to my room being at the end of the hall. 4. The Churros and pizza I ordered were really doughy and barely edible. 5. I tried the breakfast buffet the first morning and got there kind of late (about 15 minutes before last order, 30 minutes before closing). As I was trying to find a seat I noticed every table was dirty. All the staff were just standing around. Finally one of the staff runs up to me and asks “Where do you want to sit? I will clean it for you.”
Stayed 4 nights in Oct 2025

10/10 Excellent

Igor

Stayed 2 nights in Oct 2025

2/10 Terrible

Sherryl

Stayed 1 night in Oct 2025

8/10 Good

Robert, KOROR

Stayed 2 nights in Oct 2025

10/10 Excellent

aaron

Stayed 2 nights in Oct 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
shops nearby
Stayed 3 nights in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very convenient. Check in was good but the deposits are crazy. They should run a dollar than running the amount of 2000pesos a day on hold till your departure. I opted to give cash and they hold it as a deposit. The spa needs to work on procedures and know what they are selling. I was not happy with my facial of 3000 pesos....I have had better at the Mall of Asia for less the cost. Love the TRILOGY though!
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the stay, the rooftop restaurant view was great but we sat at our table forever before we got a waiter and the choice of music playing was horrible, more for a younger crowd of people in their early 20's and it was far to loud. Play something with an older crowd which is typically the age of your guest. The music should be just loud enough to hear but not drown out conversation like your in a nightclub.
Stayed 3 nights in Oct 2025

8/10 Good

michael

Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was comfortable and quiet. Will visit again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 4 nights in Aug 2025

10/10 Excellent

Harout

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I did have good excellent experience dealing with

Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel that is above expectations

Stayed 2 nights in Sep 2025

10/10 Excellent

jose manuel

Stayed 1 night in Aug 2025

6/10 Okay

Gerardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
buttons on the elevators are hard to read, restaurant staff need more training to act more professional in an expensive hotel. some front desk staff are not very friendly.
Stayed 6 nights in Aug 2025