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I’M Hotel

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for I’M Hotel

Outdoor pool, pool loungers
View from room
Lobby sitting area
Balcony
Prestige

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Laundry

Explore the area

View map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Glorietta Mall
    ‪19 min walk‬
  • Greenbelt Shopping Mall
    ‪19 min walk‬
  • Fort Bonifacio
    ‪5 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Prestige

Prestige

Prestige

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Free bottled water
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Free bottled water
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Highlights

Air conditioning
LED TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
  • 82 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Studio

Classic Studio

Classic Studio

8.2 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Highlights

Air conditioning
LED TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Kitchen
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Free bottled water
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchen
LED TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
Bathrobes
Free bottled water
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Makati

A luxury stay in the heart of Makati awaits you at I’M Hotel. Within just a 15-minute stroll, you'll find Power Plant Mall and Ayala Triangle Gardens. Highlights at this hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Onsen Spa can include massages, body wraps and body scrubs along with access to the hot tub and steam room. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna and pool loungers. 1830 square feet (170 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Makati Downtown hotel include SM Mall of Asia and Greenbelt Shopping Mall.

What's nearby

  • Ayala Center - 16 min walk - 1.4 km
  • Glorietta Mall - 19 min walk - 1.7 km
  • Greenbelt Shopping Mall - 19 min walk - 1.7 km
  • Bonifacio High Street - 4 min drive - 3.9 km
  • Fort Bonifacio - 5 min drive - 3.9 km

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 32 min drive

Restaurants

  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chinese Beef Noodle House - ‬1 min walk
  • ‪Next Door Noodles by North Park - ‬1 min walk

About this property

I’M Hotel

Luxury hotel with 4 restaurants and full-service spa
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

  • 1 building
  • 434 guestrooms or units
  • 35 levels
  • 4 dining venues
  • Conference rooms
  • 1830 sq ft of conference space
  • 170 sq. m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
I’M Hotel offers 434 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Onsen Spa has 50 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 700 for adults and from PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

What is the cancellation policy at I’M Hotel?

I’M Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at I’M Hotel?

Yep, I’M Hotel has a free self car park.

Is there a spa on site at I’M Hotel?

Yep, Onsen Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does I’M Hotel have a pool?

I’M Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at I’M Hotel?

I’M Hotel features a full-service spa, an outdoor pool and 4 restaurants.

Does I’M Hotel serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at I’M Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at I’M Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at I’M Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at I’M Hotel?

No, pets are not allowed.

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
the hotel knew and had notice of very loud street party scheduled on Saturday and Saturday night that involved tremendous loud music that went into the room window
Stayed 3 nights in Jun 2025

10/10 Excellent

Melody

Stayed 3 nights in Jun 2025

10/10 Excellent

Sinchan, Ghaziabad

Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round a good place
Stayed 4 nights in Jun 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay
Stayed 1 night in Jun 2025

10/10 Excellent

Rommel

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, with very well kept room and bed very comfortable. The spa is amazing although higher priced. I would entertain staying there again in the future.
Stayed 3 nights in May 2025

2/10 Terrible

Xiaoqing

Business traveller
Liked: Cleanliness

Many choices in makati, but not this

The worse hotel in makati in value without a slightest doubt. The internet sucked all 6 days I stayed there, and it didn’t improve at all. The speed is that of the last century. Shameless to claim a 4/5 star hotel. The lobby is at most a motel level. The room service is so inadequate, you need to call many times to get what you need. Never again in this place.
Stayed 6 nights in May 2025

8/10 Good

Joseph

Stayed 6 nights in May 2025

10/10 Excellent

Angus

Stayed 4 nights in May 2025

10/10 Excellent

Alonso

Stayed 3 nights in May 2025

6/10 Okay

vijay

Stayed 1 night in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms. Clean. Pool is incredible. Friendly staff asked for more towels, and less then 5mins its was at the door. Walking distast to night clubs and shipping malls.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C&C

Comfort & Convenience
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort & Convenience

Location was convenient to my set itineraries. Staff were courteous … will definitely recommend to friends
Stayed 1 night in Apr 2025

10/10 Excellent

Marc Lexter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
q
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay here

Enjoyed our stay, wanted to go around Poblacion so it had the right location. Too bad they didnt offer discount for onsen spa which incidentally charged 500 pesos for a massage on a holiday :(
Stayed 2 nights in Apr 2025

6/10 Okay

Karthik

Business traveller
Disliked: Cleanliness, property conditions & facilities

Aging hotel needing a refresh

Aging hotel, slow service, and dirty in many spots.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hinesh

Stayed 1 night in Apr 2025

10/10 Excellent

Alexsandra

Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities

Average

Don't understand the logic of asking you to wait while housekeeping checks your room after you check out. This process can take 5min or more. Reception would usually proceed to serve other guests and doesn't update you unless you specifically ask if you can leave. Shower Gel and Shampoo are provided in tiny little plastic squeeze tubes. They should provide them in refillable dispensers if they are really concerned about sustainability. Smiles from staff are rare...
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

eric

Stayed 5 nights in Mar 2025