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Hotel Description

A luxury stay in the heart of Makati awaits you at City Garden GRAND Hotel. Within a 5-minute stroll you'll find A. Venue Mall and Ayala Center within a 20-minute walk. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free valet parking.

LED TVs with cable channels are featured in all 311 rooms, and you can enjoy free WiFi, coffee/tea makers and free newspapers. In-room dining is easy with amenities like fridges and round-the-clock room service. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and bathrobes. Free bottled water, safes and hairdryers are also available.

Firefly Roofdeck Bar serves international cuisine and is open for dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the fitness centre, spa tub and pool loungers. Business travellers can take advantage of a conference centre and a business centre. Added amenities include free WiFi in public areas, a coffee shop/café and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:30 AM.

Within a 30-minute walk of this 5-star Downtown hotel, attractions include Greenbelt Shopping Mall and Glorietta Mall.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max
AU$108* Per night/room 21 Oct. - 22 Oct.

Standard No View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard No View Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

City Garden GRAND Hotel ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for City Garden GRAND Hotel

Everyone (7) Couples (2) Family (2)
5 out of 5
Hotel is good but the staff is what got my attention they went above and beyond to assist us and that is what I call great customer service . One of the reception staff lend us his personal umbrella as as pouring raining

Posted by on 3 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by General Manager

Dear Valued Guest, We are glad to have been part of such a memorable experience. Thank you for your encouraging words and affirmation of our distinguished service. We look forward to welcoming you back and creating more unforgettable moments with you. Best Regards, Mirro Reperuga General Manager

5 out of 5
The room was clean and beautifully decorated. The staff service was impeccable.

Posted by on 21 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by General Manager

Dear Valued Guest, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager

5 out of 5
Room was excellent and staff were great. My only criticism is if you want the view you have to pay for it. Rooms are not cheap. My original room on the 21st floor faced on to a dirty grey wall that overlooked other apartments - i could see straight into one. I upgraded and the view was excellent. A bit pricey but worth it.

Posted by on 21 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by General Manager

Dear Valued Guest, Thank you for taking the time to review! Regret the inconvenience due to the room size and view. On your next visit, we highly encourage you to book for our Deluxe Room, which is bigger in size with the breathtaking view of the city. Nevertheless, I am glad that you were able to experience our Deluxe Room during your recent stay. I apologize for any inconvenience and meantime I look forward to your return. Thank you! Regards, Mirro Reperuga General Manager

5 out of 5
discovered this place on our initial landing in Manila, mainly the rooftop bar and pool, we booked here for our final 2 nights in the Philippines so we could lounge by the pool and use the bar and gym no gripes really, the rooftop food was OK, the drinks cheaper than down on the street which is weird, service a little slow just like the rest of the Philippines :) Location was great for the time we had there, not sure where else we should or could have been but would recommend this place

Posted by on 22 Jun. 2019

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Comment from Hotel Management

22 Jun. 2019 by General Manager

Dear Valued Guest. Thank you for taking the time to review! Regret that we let you down with service at Firefly Roof Deck Bar. Please know that this has been raised already with our team to review the procedures in place for the standard and timely serving of food. Nevertheless, my apologies for any inconvenience and I look forward to your return. Thank you! Regards, Mirro Reperuga General Manager

5 out of 5

Posted by on 13 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by General Manager

Dear Valued Guest, Thank you for taking the time to share your rating with us. Your rating is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager

4 out of 5
Good and comfortable stay , only small complaint , no hand soap left in room after servicing ! Soap dispenser in shower good 😊

Posted by on 21 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by General Manager

Dear Valued Guest, Many thanks for your review! Regret that we let you down with the replenishment of a bathroom amenity. Please let me raise this with our Housekeeping Department to carefully revisit the procedures in place. Hope that this minor setback did not compromise your wonderful stay with us. Thank you and I look forward to your return. Thank you! Warmest Regards, Mirro Reperuga General Manager

5 out of 5

Great Hotel

I arrived on Thursday Night before Good Friday and stayed for 4 nights. There's a pool and Spa on the 32 level which was nice but I didn't use it. The service at this bar is very slow and was my only complaint about this hotel. He restaurant on level 7 is very nice with a great selection & good value on the menu. We had breakfast here every day and the staff here were attentive and friendly. I highly recommend this hotel.

Posted by , from Darwin on 19 Apr. 2017

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5 out of 5

an upmarket hotel

Pros: Rooftop Restaurant. Pool area.
Cons: None that I can think of
Location: Makati Avenue. Busy Hub, Greenbelt Mall ( HUGE) is about 3 dollar taxi ride..
We were on the 27th floor, great views , spacious room, very helpful staff on the front door. The Century Mall is next door, (Great movie theatre ). The roof pool is nice but gets no late afternoon sun. Due to the hotel's height the wind is cool and refreshing. Great bar , good food. ( Fresh Mango Juice recommended ).. all; together a great place to stay.

Posted by , from Melbourne Australia on 11 Apr. 2017

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5 out of 5

In the heart of Makati

Great hotel with excellent facilities and the staff are lovely.

Posted by , from Melbourne, AU on 25 Jan. 2017

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5 out of 5

stylish hotel in business district

staff were wonderful. Roof top bar and pool with city views are fabulous.

Posted by on 27 Jul. 2016

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Property Features

City Garden GRAND Hotel offers its guests an outdoor pool, a spa tub, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. There are 3 meeting rooms available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury City Garden GRAND Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 1 building
  • 311 guestrooms or units
  • 33 levels
  • 2 dining venues
  • Built in 2014
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Manila (MNL-Ninoy Aquino Intl.)
  • Train station: Manila Buenidia Station (2.7 km / 1.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

City Garden GRAND Hotel offers 311 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep soaking tub
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:30 AM.

Firefly Roofdeck Bar – This rooftop bar specialises in international cuisine and serves dinner and light fare. Happy hour is offered.

Spice Cafe – This restaurant specialises in international cuisine and serves breakfast, brunch and lunch. Open daily.

Cinnamon Bark – On-site coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1200.

Pets

  • No pets allowed

Policies

For the comfort of hotel guests, this property does not permit bachelor/bachelorette parties in the Presidential Suite. Also, guests are encouraged to register at the front desk for bookings in the Presidential Suite. Guests may contact the office for further information using the number on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Security system
  • Union Pay
  • Events/parties allowed
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 800 for adults and PHP 400 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Garden Grand Hotel
  • City Garden Grand Hotel Makati
  • City Garden Grand Makati
  • City Grand Hotel
  • Grand Garden Hotel
  • Hotel City Garden
  • Hotel City Grand
  • City Garden Grand Hotel Makati, Metro Manila
  • City Garden Grand
  • City Garden GRAND Hotel Hotel
  • City Garden GRAND Hotel Makati
  • City Garden GRAND Hotel Hotel Makati

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.