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LED TVs with cable channels are featured in all 311 rooms, and you can enjoy free WiFi, coffee/tea makers and free newspapers. In-room dining is easy with amenities like fridges and round-the-clock room service. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and bathrobes. Free bottled water, safes and hairdryers are also available.
Firefly Roofdeck Bar serves international cuisine and is open for dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the fitness centre, spa tub and pool loungers. Business travellers can take advantage of a conference centre and a business centre. Added amenities include free WiFi in public areas, a coffee shop/café and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:30 AM.
Within a 30-minute walk of this 5-star Downtown hotel, attractions include Greenbelt Shopping Mall and Glorietta Mall.
5 Aug. 2019 by General Manager
Dear Valued Guest, We are glad to have been part of such a memorable experience. Thank you for your encouraging words and affirmation of our distinguished service. We look forward to welcoming you back and creating more unforgettable moments with you. Best Regards, Mirro Reperuga General Manager
22 Jul. 2019 by General Manager
Dear Valued Guest, Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager
23 Jul. 2019 by General Manager
Dear Valued Guest, Thank you for taking the time to review! Regret the inconvenience due to the room size and view. On your next visit, we highly encourage you to book for our Deluxe Room, which is bigger in size with the breathtaking view of the city. Nevertheless, I am glad that you were able to experience our Deluxe Room during your recent stay. I apologize for any inconvenience and meantime I look forward to your return. Thank you! Regards, Mirro Reperuga General Manager
22 Jun. 2019 by General Manager
Dear Valued Guest. Thank you for taking the time to review! Regret that we let you down with service at Firefly Roof Deck Bar. Please know that this has been raised already with our team to review the procedures in place for the standard and timely serving of food. Nevertheless, my apologies for any inconvenience and I look forward to your return. Thank you! Regards, Mirro Reperuga General Manager
14 Apr. 2019 by General Manager
Dear Valued Guest, Thank you for taking the time to share your rating with us. Your rating is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future. Best Regards, Mirro Reperuga General Manager
23 Jan. 2019 by General Manager
Dear Valued Guest, Many thanks for your review! Regret that we let you down with the replenishment of a bathroom amenity. Please let me raise this with our Housekeeping Department to carefully revisit the procedures in place. Hope that this minor setback did not compromise your wonderful stay with us. Thank you and I look forward to your return. Thank you! Warmest Regards, Mirro Reperuga General Manager
City Garden GRAND Hotel offers its guests an outdoor pool, a spa tub, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. There are 3 meeting rooms available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury City Garden GRAND Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Makati hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
City Garden GRAND Hotel offers 311 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:30 AM.
Firefly Roofdeck Bar – This rooftop bar specialises in international cuisine and serves dinner and light fare. Happy hour is offered.
Spice Cafe – This restaurant specialises in international cuisine and serves breakfast, brunch and lunch. Open daily.
Cinnamon Bark – On-site coffee shop. Open daily.
24-hour room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Special check-in instructions:
The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.
For the comfort of hotel guests, this property does not permit bachelor/bachelorette parties in the Presidential Suite. Also, guests are encouraged to register at the front desk for bookings in the Presidential Suite. Guests may contact the office for further information using the number on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.