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4.8 out of 5

"Property is in great location and very friendly, helpful staff. Cleaning of room was not to satisfaction. Cleaned late in the day and dirty cups/glass ... " More

By a verified traveller on Sun 06 Jan 2019

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Hotel Description

Ascott Makati puts you in the heart of Makati, connected to a shopping center and within steps of popular attractions like Glorietta Mall and SM Makati. Highlights at this luxury aparthotel include a restaurant, and in-room kitchenettes and free WiFi.

Each apartment is individually decorated and features an LCD TV with cable channels, along with a DVD player, a coffee/tea maker, and free newspapers. A kitchenette comes equipped with a refrigerator and a microwave, and room service is also available. Free bottled water, in-room massages, and a safe are also available.

The restaurant, Cafe on the 6th, is open for breakfast, lunch, and dinner. At the aparthotel's own bar/lounge, you can stop for a drink. Enjoy access to basketball and a playground. Business travelers can take advantage of a meeting room, a business center, and limo/town car service. Other amenities include WiFi in public areas, a coffee shop/café, and free supervised kids' activities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this 5-star San Lorenzo aparthotel include Ayala Center and Greenbelt Shopping Mall.

Deluxe Studio, 1 King Bed, Ensuite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$227* Per night/room 1 Oct. - 2 Oct.

Premier Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, 2 Bedrooms, Kitchen

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ascott Makati ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ascott Makati

Everyone (5) Couples (3) Family (2)
4 out of 5
Property is in great location and very friendly, helpful staff. Cleaning of room was not to satisfaction. Cleaned late in the day and dirty cups/glasses were not cleaned or replaced

Posted by on 6 Jan. 2019

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Comment from Hotel Management

11 Jan. 2019 by Guest Service Manager

Thank you for your generous comments about our staff and services. We've taken note of your comments about the standard of cleaning in your room. Will ensure that proper steps will be taken to rectify this issue.

5 out of 5

Great 4* central Makati

The rooms were spacious and neat. Staff were extremely friendly and every amenity for my stay from an airport shuttle, to buffet breakfast,fresh linen & towels. I will return

Posted by , from Brisbane, Australia on 14 Mar. 2016

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Comment from Hotel Management

22 Apr. 2016 by Ascott Makati

Thank you for posting and sharing your experience here in Ascott Makati. We're glad to know that you find our staff extremely friendly and that the amenities and offerings was to your satisfaction. Thank you for your valued patronage

5 out of 5

Good accommodation close to shops

This was the second time I stayed at ascot and both times I have been impressed with the rooms and services. Definitely been recommending it to friends.

Posted by , from brisbane australia on 19 Nov. 2015

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Comment from Hotel Management

4 Dec. 2015 by Renz

Dear Maria, Warm greetings from Ascott Makati! It's always encouraging to hear whenever our residents our happy with our product and service. We are delighted to have impressed and meet your expectations. We value your patronage and kind support. We look forward to welcome you back on your future visits to Manila. Sincerely, The Management

5 out of 5
Pros: Location and very clean hotel with friendly staff

Posted by , from Australia - QLD - Gold Coast on 26 Oct. 2014

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Comment from Hotel Management

26 Oct. 2014 by

Thank you for taking the time to write this review and for highlighting the strategic location, the upkeep and maintenance in our property and most of all the Hospitality shown by our staff. We look forward to welcome you back on your future visits. Sincerely, The Management

5 out of 5
Pros: Service and location

Posted by on 7 Oct. 2014

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Comment from Hotel Management

7 Oct. 2014 by

Thank you for taking the time to review our property. We are glad to know that you like the location of our property and the service / hospitality shown by our associates. We certainly look forward to welcome you back on your future visits. Sincerely, The Management

5 out of 5
Pros: Location & gym facilities. Staff are friendly & remember you
Service: friendly staff; Cleanliness: Immaculate;

Posted by , from Australia - QLD - Brisbane on 7 Apr. 2014

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Comment from Hotel Management

7 Apr. 2014 by

Thank you very much for an excellent review. We look forward to welcome you on your future visits here in Ascott Makati! The management

4 out of 5
Pros: Location and size of apartment
Cons: WiFi is tae
Location: Close to everything
Facilities: Typical; Value: Over-priced; Service: Polite; Cleanliness: Clean; right on Glorietta and close to SM so no need to use the inroom dining

Posted by , from Philippines on 11 Jul. 2013

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5 out of 5
Pros: Location, Friendly Service, Modern Spacious Rooms
Location: Perfect
Facilities: Top of the line; Value: Affordable; Service: Flawless; Cleanliness: Spotless;

Posted by , from Australia - NSW - Sydney on 11 Feb. 2013

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5 out of 5
Pros: Luxury everything
Cons: Wifi was easy to log on, but slower that 5 star
Location: Perfect
Facilities: Top of the line, Wifi could be improved; Service: Flawless; Cleanliness: Immaculate; Room service is great

Posted by , from Australia - NSW - Sydney on 15 Jul. 2012

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5 out of 5
Pros: Location to shopping centres, taxis available to all other areas you want/need to go. Breakfast superb & included in our deal.
Cons: Each apartment (3 stays) each bin cupbpoard needs deodoriser
Location: Perfect, Large shop centres close
Facilities: Kitchen/laundry in apart.; Value: Great deal, Apartment style; Service: Remarkable, All staff very helpfull; Cleanliness: Lovely, Bins need deodoriser; Pool/gym great Reasonable cost lunches now available

Posted by , from Australia - WA - Regional WA on 25 Aug. 2011

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center, a meeting room, and limo/town car service. Public spaces have WiFi for a fee. Tour/ticket assistance, an arcade/game room, and gift shops/newsstands are also featured at the luxury Ascott Makati. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Makati aparthotel.

  • 1 building
  • 362 guestrooms or units
  • 30 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Supervised childcare/activities (free)
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Ninoy Aquino Intl. Airport (MNL) (11.3 km / 7 mi)
  • Train station: Manila EDSA Station (1.9 km / 1.2 mi)
  • Metro station: Ayala Center Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Ascott Makati offers 362 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Makati aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Cafe on the 6th - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1943.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Ascott Makati

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property is cleaned with disinfectant
  • One child stays free
  • Security system
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • gap period enforced between guest stays 72 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: PHP 564 per day (rates may vary)
  • Airport shuttle fee: PHP 1800 per vehicle (one way)
  • Rollaway bed fee: PHP 1943.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascott Hotel
  • Ascott Hotel Makati
  • Ascott Makati
  • Makati Ascott
  • Ascott Makati Hotel Makati
  • Ascott Makati Metro Manila
  • Ascott Makati Hotel
  • Ascott Makati Aparthotel
  • Ascott Makati Makati
  • Ascott Makati Aparthotel
  • Ascott Makati Aparthotel Makati

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.