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Citizen Hotel

3.0 star property
Comfortable hotel, walk to Makati Museum

Choose dates to view prices

Photo gallery for Citizen Hotel

Hallway
Property entrance
Hallway
City view from property
Superior Queen | Deep soaking bathtub
Reviews
7.6

Good

Popular amenities

  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Free WiFi
    Free WiFiFree WiFi
  • Restaurant
    RestaurantRestaurant

Explore the area

Map
968 Dr Jose P. Rizal Ave, Makati, NCR, 1210
  • Popular LocationAyala Center3 min drive
  • Popular LocationGreenbelt Shopping Mall3 min drive
  • Popular LocationGlorietta Mall4 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)30 min drive

Room options

View all photos for Superior Queen

Superior Queen

Superior Queen

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Free bottled water
Digital channels
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

Highlights

Air conditioning
Flat-screen TV
20 bedrooms
20 bathrooms
Private bathroom
Bidet
Free bottled water
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Free bottled water
Digital channels
Desk
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Free bottled water
Digital channels
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Makati

Citizen Hotel places you steps from Makati Museum and within a 30-minute stroll of Circuit Makati. Highlights at this hotel include a restaurant and in-room free WiFi. .You can enjoy flat-screen TVs, free bottled water and safes, featured in all 32 rooms. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include concierge services, a 24-hour front desk and luggage storage. .With a stay at this 3-property class Makati Downtown hotel, you'll be 2.1 km (1.3 mi) from Ayala Center and 2.5 km (1.6 mi) from Glorietta Mall.

What's nearby

  • Circuit Makati - 3 min drive
  • Ayala Center - 3 min drive
  • Greenbelt Shopping Mall - 3 min drive
  • Glorietta Mall - 4 min drive
  • Bonifacio High Street - 6 min drive

Getting around

  • Boni Avenue Station - 2 min drive
  • Gil Puyat Station - 4 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 30 min drive

Restaurants

  • ‪Kanto Freestyle Breakfast - ‬4 min walk
  • ‪Burger Machine - ‬4 min walk
  • ‪Minsok Korean Restaurant - ‬3 min walk
  • ‪Yellow Cab Pizza - ‬4 min walk
  • ‪Solid Ground Coffee - ‬4 min walk

About this property

Citizen Hotel

Comfortable hotel, walk to Makati Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Citizen Hotel also features concierge services, a front desk safe, and a lift.

This 3-star Makati hotel is smoke free.

  • 32 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Citizen Hotel offers 32 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PHP 500
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 1000

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Citizen Hotel
Citizen Hotel Makati
Hotel Citizen Hotel Makati
Makati Citizen Hotel Hotel
Citizen Makati
Citizen
Citizen Hotel Hotel
Citizen Hotel Makati
Citizen Hotel Hotel Makati

Frequently asked questions

Is there a free airport shuttle available at Citizen Hotel?

No, Citizen Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Citizen Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Citizen Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Citizen Hotel?

No, pets are not allowed.

Citizen Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 5 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The thi.ng I like about this property is so quite They don't have a microwave or electric kettle . They don't have even a complimentary coffee or tea
Stayed 2 nights in Jan 2024

6/10 Okay

luis

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
I like coz its spacious anyway. But there's no table in the room. No telephone. I dont like the front area.
Stayed 3 nights in Feb 2020

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
For the price it’s ok
The street side of the hotel is noisy so ask for a room at the back, clean efficient
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The biggest concern is that my room was infested with bed bugs. I didn’t realize it at first because all I saw were ants in the bed and all over the room. I believed I was being bitten by the ants, but on observation, I see that the bites fit the pattern for bed bugs. I do not recommend staying here for this reason alone. I suspect the ants where there to dine on the bedbugs However, there are other oddities with this room. There is no desk; no table, and no chair in the room. I’ve never stayed in a hotel anywhere in the world that was missing these very basic amenities Additionally, the hotel advertised that the room contained a safe. It did not.
Stayed 8 nights in Jan 2020

6/10 Okay

Jasmin

Travelled with family
Noisy room. Need an earplug to be able to sleep. I got a room with out a window on the first day. I. Ask for change of room, got it the following day. They dont automatically clean the rooms not unless the guest hang the
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, except the check in time for international travelers, i would suggest having room ready for people that travel 20+ hours ,so they don't have to wait hours to check in... your staff is the best i ever encountered...i give all the staff a10 for for there professionalism with everything from a to z...... how ever i was disappointed that a tip i was offering was refused. ..i will stay at this hotel again, but only if i am able to tip the staff. ...the staff made my trip to the Philippines and the citizen hotel the best experience ever. .
Stayed 24 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, the hotel was always kept clean when I needed house keeping for new towels. I was comfortable there for what I paid for
Stayed 5 nights in Dec 2019

8/10 Good

Darin

Stayed 3 nights in Nov 2019

10/10 Excellent

Scott, Anderson, IN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are renovating this hotel. The room was in excellent condition. The staff was super friendly and very helpful. The restobar attached had a very pleasing atmosphere as well. The staff in the restobar was just as pleasant as the hotel staff. I enjoyed my stay here immensely.
Stayed 8 nights in Nov 2019