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4.2 out of 5

"The service from the bellboys, security, concierge, receptionist and cleaners were impressive. I can say it’s at par with Japanese hospitality service ... " More

By a verified traveller on Sat 28 Sep 2019

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Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Description

Holiday Inn & Suites Makati places you in the heart of Makati, connected to a shopping center and 0.3 km (0.2 mi) from Ayala Center. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy iPod docks, cable TV, and coffee/tea makers, featured in all 348 rooms. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Additionally, free bottled water, safes, and hair dryers are available.

A pampering day can include deep-tissue massages and sports massages along with body scrubs, facials, and aromatherapy. The restaurant, Flavors, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Oz is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, fitness center, and kids' swimming pool. 3993 square feet (371 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Sights within a 20-minute drive of this 4.5-star San Lorenzo hotel include Resorts World Manila and SM Mall of Asia.

Holiday Inn & Suites Makati ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn & Suites Makati

Everyone (3) Couples (1) Family (2)
5 out of 5
The service from the bellboys, security, concierge, receptionist and cleaners were impressive. I can say it’s at par with Japanese hospitality service which is pretty high. The rooms are clean, quiet, beds are very comfortable, love the choice of pillows (medium and firm), location is central and next to glorietta 2, I find the area safe as well. We would definitely stay here again and I have recommended this hotel to family and friends.

Posted by on 28 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Holiday Inn & Suites Makati Team

Dear Anonymous, Thank you for staying at Holiday Inn & Suites Makati. We appreciate your review and feedback. We're happy to hear that you had a great stay and we look forward to welcoming you again. Sincerely, Your Team at Holiday Inn & Suites Makati

4 out of 5
Staff were excellent. Service at the cafe bar was not as good very slow

Posted by on 24 May 2019

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Comment from Hotel Management

27 May 2019 by Holiday Inn & Suites Makati Team

Dear Anonymous, Thank you for choosing Holiday Inn & Suites Makati. We apologize for the inconvenience you experienced with the service at the cafe. Your feedback is very much appreciated.

4 out of 5
Location is great. Sometimes the elevator key doesn’t work. I can’t fault this hotel. It’s one of the best I’ve stayed in.

Posted by on 1 Jan. 2019

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Comment from Hotel Management

3 Jan. 2019 by Holiday Inn & Suites Makati Team

Dear Anonymous, Thank you very much for your review and feedback. We are pleased to hear that you consider Holiday Inn & Suites Makati as one of the best hotels you've stayed in and we look forward to welcoming you back.

3 out of 5
The front lobby is kind of cramped but the staff were friendly and helpful. The rooms were good and tidy. The shopping mall is so handy, as it is located right down under the hotel. Overall, i enjoyed my stay there. I give it a 4 ⭐️

Posted by , from australia on 23 Apr. 2018

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Comment from Hotel Management

17 May 2018 by Holiday Inn & Suites Makati Team

Dear Marina, Thank you for your review. We're glad that you enjoyed your stay!

5 out of 5

Central location

The hotel is sistuated quite centrally to all the shopping. It is t too far from BGC and surrounds. The rooms are appointed well with all your standard amenities and are refreshed daily, and promptly. The breakfast available is more than enough to start your day, with a variety of hot and cold dishes, all constantly being refreshed. The staff are superb and helpful. This is definitely a highlight for the hotel. The only downside for this property are the lifts, which are extremely slow.

Posted by , from perth on 5 Jan. 2018

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Comment from Hotel Management

6 Feb. 2018 by Your Team from Holiday Inn & Suites Makati

Dear Daniel, Thank you for your feedback, it is much appreciated. We apologize for any inconvenience our lifts may have caused you.

Property Features

Holiday Inn & Suites Makati offers its guests an outdoor pool, a fitness center, and a children's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 3993 square feet (371 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn & Suites Makati. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Makati hotel.

  • 1 building
  • 348 guestrooms or units
  • 16 levels
  • 3993 sq ft of conference space
  • 371 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Ninoy Aquino Intl. Airport (MNL) (10.6 km / 6.6 mi)
  • Train station: Manila EDSA Station (1.8 km / 1.1 mi)
  • Metro station: Ayala Center Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Holiday Inn & Suites Makati offers 348 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10 AM.

Flavors - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Oz - This poolside rooftop bar specializes in international cuisine and serves light fare only. Open daily.

Citron Cafe - This café specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

  • Deep tissue massage
  • Sports massage
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn & Suites Makati

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: PHP 1284 per person (approximately)
  • Airport shuttle fee: PHP 1500.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Makati
  • Holiday Inn Makati
  • Makati Holiday Inn
  • Holiday Inn Makati Hotel
  • Holiday Inn & Suites Makati Metro Manila
  • Holiday Inn Suites Makati
  • Holiday & Suites Makati Makati
  • Holiday Inn & Suites Makati Hotel
  • Holiday Inn & Suites Makati Makati
  • Holiday Inn & Suites Makati Hotel Makati

You should know

  • Holiday Inn & Suites Makati offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.