4.3 out of 5

"Convenient location to beach and local IGA. Great family friendly hotel. " More

By a verified traveller on Wed 06 Sep 2017

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Hotel Description

At Silver Sands Resort you'll be within a 10-minute walk of Silver Sands Beach and 1.8 km (1.1 mi) from Mandurah Performing Arts Center. Highlights at this property include 4 spa tubs, a golf course and an outdoor swimming pool.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, a furnished balcony and WiFi. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a hob. A DVD player, a hairdryer and a phone are also available.

Enjoy the indoor swimming pool, fitness centre and sauna as well as access to a playground. Other amenities include free WiFi in public areas, a games room and a library. There's also the convenience of free self parking.

With a stay at this 4-star Silver Sands property, you'll be 2.4 km (1.5 mi) from Halls Head Beach and 2.7 km (1.7 mi) from Mandurah Community Museum.

Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette (Apartment)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Sands Apartment 1)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Silver Sands Resort ratings based on 47 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Silver Sands Resort

Everyone (13) Couples (10) Family (24)
2 out of 5
Dirty, unhelpful, rude will neber go back again. My refund wasnt done straight away

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Lauren

We thank you for your feedback on your recent stay and are sorry to hear that the Resort did not meet your expectations on this occasion. Should you stay at one of our group properties again, we ask that if you have any issues while onsite you please contact Reception for assistance and our staff will be happy to assist in finding a reasonable resolution to the matters raised. We note your comment in relation to the Resort’s Staff and ask that you please complete a ‘Contact Us’ form via www.classicholidays.com.au/Contact-Us/ to provide further details on this feedback, to allow us to investigate this matter further. In relation to the release of your deposit, please be advised that it is company policy that our Resort Staff view the room prior to releasing the bond after check-out. This is normally completed on the day that you check out, or if you check-out on a public holiday it may take place the following business day. Once this has been completed at our end, it is then up to your bank as to how long it will take to be placed back into your account. We trust you find the above in order and appreciate the time you have taken to provide your feedback, and we look forward to receiving your further information in relation to your comments made.

4 out of 5

Posted by on 28 Jun. 2019

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4 out of 5
Convenient location to beach and local IGA. Great family friendly hotel.

Posted by on 6 Sep. 2017

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Comment from Hotel Management

9 Sep. 2017 by Resort Manager

Thank you for your review. We are delighted that you have enjoyed your holiday with us and look forward to welcoming you again soon.

4 out of 5

A nice hotel not far from beach, great pool area.

A very nice place and not too expensive. A great area is close by in Mandurah.

Posted by on 26 May 2017

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Comment from Hotel Management

17 Jul. 2017 by Resort Manager

Thank you for taking the time to provide feedback on your stay with us. We are delighted that we met your expectations.

4 out of 5
Very pleasant weekend break. Excellent facilities and immaculately clean.

Posted by on 20 Mar. 2017

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3 out of 5

Nice room, stay slightly tarnished

Pros: Clean, modern, close to beach [3 min walk] and short drive to restaurants, shopping.
Cons: Relocate ground staff workshop or ask staff to keep chatter down a few octaves.
Location: Beach, restaurants, scenic drives, pool, BBQ facilities.
Nice room, nice surroundings slightly tarnished by location next to ground staff workshop...loud chatter all day from ground staff [plainly a friendly lot] encroached onto our 'quiet enjoyment' of the stay. The room was also quite close to a busy main street, and being ground floor, the noise from the street was at times annoying.There may well have been alternative rooms available in the resort, so why they allocate guests to such a location when not necessary, I don't know. Rooms were bright, clean and recently refurbished....nice.

Posted by , from Ocean Reef WA on 19 Oct. 2015

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Comment from Hotel Management

14 Jul. 2016 by Silver Sands Resort

Thank you for your review Geoff. We are pleased to hear you enjoyed our resort but disappointed to hear that the noise disrupted your holiday. We will ensure that our staff give more consideration to this when using the staff area. We hope to welcome you again in the near future.

5 out of 5

FIRST CLASS ESTABLISHMENT

Pros: EVERYTHING
Cons: VERY LITTLE
Location: The location suited us for what we wanted as we had a medical appointment in Waikiki and there was plenty of things to do within a close proximity
The overall ambiance of the place was first class. Add to that the special deal we got for this time of the year and we had no hesitation in extending our stay. The staff were fantastic and very helpful. We look forward to a repeat stay in the future.

Posted by , from DENMARK WA on 25 Jun. 2015

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Comment from Hotel Management

14 Jul. 2016 by Silver Sands Resort

Thank you for your lovely review Peter. I will ensure our staff receive your feedback and we hope to be able to welcome you back to the resort again in the near future.

4 out of 5

A very pleasant surprise

Pros: Good clean rooms, kitchen, bathrooms, and bedrooms
Cons: Drop your stupid charge on wifi, I feel embarrassed about being Australian just thinking about our foreign visitors who come across this.
We hadn't stayed here before and it was a very pleasant surprise to see just how clean the rooms were, including the bathrooms and bedrooms. There was a large fridge and three ice block trays for drinks, (you don't always see this) We had the luck to bring our two grandchildren with us for the Anzac weekend and they loved it . In particular, they loved the heated indoor pool and heated spar, as it was just a little cool for the outside pool. The staff were helpful although initially we had to lug our luggage bags from the car, through the foyer and up to our room on the first floor. A man was at the reception desk at the time and didn't bother to tell us that there were trolleys to wheel all the luggage in, until a more helpful lady working at the desk told us about them. He actually watched us as we laboured to bring in all our bags by hand, go figure! The only other downside was the fact that they actually charged $2.50 per half hour for wifi. I felt for the overseas visitors who are used to having free wifi everywhere, particularly where they are staying. This is quite archaic and easily turns people off as it is merely a cash grab. How-ever, our experience was good there and I would certainly recommend it to our friends.

Posted by , from Ocean Reef on 3 May 2015

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Comment from Hotel Management

14 Jul. 2016 by Silver Sands Resort

Thank you for your feedback John. We are delighted to hear that you and your family enjoyed your stay with us. We have taken notice of the feedback regarding the WiFi charges and can happily confirm that the Resort now offers all guests a free WiFi service. We look forward to welcoming you back to Silver Sands Resort in the near future.

3 out of 5
Pros: Plenty of room
Cons: Old and tired
Location: too far to walk to town
Facilities: Nice ; Value: Pricey; Service: insufficient information; Cleanliness: Tidy; parking comfortable for small cars only

Posted by , from Australia - WA - Perth on 22 Oct. 2014

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5 out of 5
Pros: Facilities and cleanliness
Cons: Cant think of anything
Location: Perfect
Facilities: State of the art; Value: Amazing; Service: Remarkable; Cleanliness: Immaculate; We will come back, the perfect family holiday

Posted by , from Australia - WA - Perth on 2 Oct. 2014

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Property Features

Silver Sands Resort offers its guests a golf course, 4 hot tubs, an indoor pool, and an outdoor pool. Public spaces have free WiFi. A fitness centre, a sauna, and a library are also featured at Silver Sands Resort. Limited free parking is available on a first-come, first-served basis. This 4-star Silver Sands apartment is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • Built in 1986
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Arcade/game room
  • Playground on site
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Perth, WA (PER) (77.8 km / 48.3 mi)
  • Train station: Mandurah Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Silver Sands Resort offers 52 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a bath and shower and a hairdryer. This Silver Sands apartment provides wireless Internet access for a surcharge. Flat-screen televisions come with cable channels.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony (furnished)
  • Separate bedroom
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Saturday-Thursday: 9 AM-5 PM
  • Friday-Friday: 8 AM-6:30 PM
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Reception hours are 10.00 AM-2.00 PM on Public Holidays. For more details, please contact the office using the information on the reservation confirmation received after booking.

Reception is closed between 12:30 PM and 1:00 PM on Saturdays and Sundays. For more details, please contact the office using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Saturday - Thursday: 9 AM - 5 PM
  • Friday - Friday: 8 AM - 6:30 PM
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No lifts
  • Events/parties not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5.00 per hour (rates may vary)
  • Nearby parking fee: AUD 15.00 per 24 hours
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Cleaning/housekeeping/linen fees vary based on length of stay
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silver Sands Resort

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.