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Mercure Manchester Norton Grange Hotel & Spa

4.0 star property
Victorian hotel with full-service spa and health club

Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Indoor pool, pool loungers
Lobby
Exterior
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

The current price is AU$145
includes taxes & fees
27 Nov - 28 Nov

Explore the area

View map
Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Place, Rochdale Canal
    ‪3 min walk‬
  • Place, Team Karting
    ‪3 min drive‬
  • Place, Tandle Hill Country Park
    ‪3 min drive‬
  • Airport, Manchester (MAN)
    ‪29 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Renovated in 2024
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2024
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2024
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(46 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2024
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2024
Blackout curtains
Sofa bed - double
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About the area

Rochdale

A family-friendly stay in Rochdale awaits you at Mercure Manchester Norton Grange Hotel & Spa. You'll be 28.2 km (17.5 mi) from Trafford Centre and 28.9 km (18 mi) from Peak District National Park. Highlights at this Victorian hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Spa Naturel can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Pickwick Bar & Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Business amenities include 9 meeting rooms, a conference centre, and coworking space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4-property class Castleton hotel include Heaton Park and Etihad Stadium.

What's nearby

  • Rochdale Canal - 3 min walk - 0.3 km
  • Team Karting - 3 min drive - 4.0 km
  • Tandle Hill Country Park - 3 min drive - 4.0 km
  • Trafford Centre - 18 min drive - 28.4 km
  • Old Trafford - 22 min drive - 24.9 km

Getting around

  • Milnrow Tram Stop - 6 min drive
  • Manchester Castleton Station - 17 min walk
  • Manchester Airport (MAN) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Summit Inn - ‬7 min drive
  • ‪The Sandbrook - ‬4 min drive
  • ‪Ship Inn - ‬10 min walk
  • ‪The Royal Toby Hotel - ‬3 min drive

About this property

Mercure Manchester Norton Grange Hotel & Spa

Victorian hotel with full-service spa and health club
Mercure Manchester Norton Grange Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and coworking spaces are available. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Mercure Manchester Norton Grange Hotel & Spa. Free self parking is available. A complete renovation of Mercure Manchester Norton Grange Hotel & Spa was completed in August 2024.

This Victorian Rochdale hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1876
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Spa Naturel has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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4.7 out of 5, Exceptional, 318 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pickwick Bar & Restaurant

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1876
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Printer
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 22 2025 to November 13 2025 (dates subject to change):
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12 per person
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • In-room safe fee: GBP 25 per day
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Frequently asked questions

What is the cancellation policy at Mercure Manchester Norton Grange Hotel & Spa?

Mercure Manchester Norton Grange Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Manchester Norton Grange Hotel & Spa?

As of 23 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Manchester Norton Grange Hotel & Spa on 27 Nov 2025 start from AU$145.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Manchester Norton Grange Hotel & Spa?

Yep, Mercure Manchester Norton Grange Hotel & Spa has a free self car park.

Is there a spa on site at Mercure Manchester Norton Grange Hotel & Spa?

Yep, Spa Naturel is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages. The Spa will be unavailable from October 22 2025 to November 13 2025 (dates subject to change).

Does Mercure Manchester Norton Grange Hotel & Spa have a pool?

Mercure Manchester Norton Grange Hotel & Spa has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Mercure Manchester Norton Grange Hotel & Spa?

Mercure Manchester Norton Grange Hotel & Spa features a full-service spa, a health club and an indoor pool.

Is Mercure Manchester Norton Grange Hotel & Spa family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Manchester Norton Grange Hotel & Spa is a hit with families.

Does Mercure Manchester Norton Grange Hotel & Spa serve breakfast?

You bet, English brekkie is served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Manchester Norton Grange Hotel & Spa?

No, Mercure Manchester Norton Grange Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Manchester Norton Grange Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Manchester Norton Grange Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Manchester Norton Grange Hotel & Spa?

No, only service animals are allowed.

Is there a golf course on site at Mercure Manchester Norton Grange Hotel & Spa?

There is a golf course next to Mercure Manchester Norton Grange Hotel & Spa.

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 955 reviews
Rating 8 - Good. 300 out of 955 reviews
Rating 6 - Okay. 156 out of 955 reviews
Rating 4 - Poor. 65 out of 955 reviews
Rating 2 - Terrible. 43 out of 955 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great over night stay

Very nice stay with excellent spa facilities. If I had one recommendation it would be to get better internet and smart TVs
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the pool & spa. This was our third visit to the hotel. We look forward to visiting the hotel again soon. Thank you to all the team.
Stayed 2 nights in Aug 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax in style

Family visit in hotel in convenient location with swimming pool and Spa facilities.
Stayed 3 nights in Aug 2025

8/10 Good

Steven

Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 1 night in Aug 2025

8/10 Good

Saleem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Free parking friendly staff nice room and breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, helpful, polite and professional. Facilities were very good and rooms very comfortable. My only criticism would be that a lot of tables had reserved signs on them but when we asked about them we were told we could use them as they were 'not really' reserved ? It was only in case they needed to use them?
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities
Great value for money. Had a fab refurb. Would stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Saba

Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Amenities, property conditions & facilities
I’ve stayed here many times now the grounds are lovely fantastic if your having a wedding for photos the staff are always friendly polite nice people room always clean and if you give them notice they endeavour to put you in the quieter part of the hotel if there’s a function on parking is free and plenty of space I’ll always stay here when in Manchester Well done again mercure
Stayed 2 nights in Aug 2025

6/10 Okay

Roy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reserved two twin rooms ,given one twin and a double with foldaway cot .Also given rooms on different floors even though they were booked together nine months ago ,told we couldn’t change as hotel was fully booked .When we complained about the room with the cot bed they suddenly weren’t full and found us another room on the same floor as the other one.Tv remote didn’t work but they sorted at once.Had to request two room keys for twin rooms !
Stayed 2 nights in Aug 2025

8/10 Good

Jeanette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The hotel has a lovely setting and our room was spacious and clean. Staff were friendly and helpful. Some negative points- one of the bars had problems with accepting card payments meaning you had to use alternative bar in general area (we were at a private function). The ladies toilets had 5 cubicles and only 2 of the doors locked which is poor. Breakfast was ok but limited choice and it could have been warmer
Stayed 1 night in Aug 2025

10/10 Excellent

Calum

Amazing
Stayed 1 night in Jul 2025

8/10 Good

JolaJesu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 stars

It's was lovely. All the facilities are great
Stayed 2 nights in Jul 2025

4/10 Poor

Craig

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Shower not cleaned properly- multiple hairs from previous occupants. No towels in leisure suite. Bath robes smelt like they’re been dried in the kitchen during a busy service. Function suite music blaring until 12:30am. For what we paid would have expected far better.
Stayed 1 night in Jul 2025

10/10 Excellent

Sherwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for relaxation
Stayed 1 night in Jul 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were brilliant, especially the gentleman in the bar area during the late night period and his colleague on the front desk for the same period. Overall the property was clean, safe, welcoming and our stay was really enjoyable.
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff, Couldn’t do enough for you, even got an early check in Been to this hotel 3 times now, Great pool and spa facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Jul 2025

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t spend a lot of time in the hotel but staff were very nice and polite and couldn’t do enough for you ,dinner time food was good aswell
Stayed 1 night in Jul 2025

2/10 Terrible

Kate

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
THIS IS NOT A 4* HOTEL This is one of the worst hotels I have ever stayed in - it is dirty, rundown, and not good value for money. Noise We were allocated room 101 and told as we were handed the key that there was a wedding on and we may hear some noise as our room was opposite the wedding. This was an understatement and the hotel made it clear they would not deal with noise complaints. Our room was directly opposite the wedding function room, separated by a corridor no more than 1.5 metres wide. When the evening reception started we may as well have been part of the party. It was bad enough when the door to the function room was closed but when opened by guests it was like we were in a nightclub. My husband had to go and close the door numerous times. This went on until 1am. After that, until 3am we had the noise of the staff cleaning up the room, moving furniture etc as well as being able to hear word for word the conversation and activities of the room next door. We booked this hotel for a relaxing night away while I was recovering from illness - yet it was far from that. When the function room is being used the hotel should not be booking out this room to guests - a warning about noise after booking is not acceptable. The room Smelly, rundown and no soundproofing. No complimentary water etc. only one towel for two of us. Door to bathroom rotten because of water. The spa Nothing special. Slimy & slippy pool, unclean. Food We were DBB, food was ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with partner
Spa made it very worthwhile. Staff were so welcoming and helpful. Receptionist was a delight and so was the lady at breakfast. Breakfast had excellent selection of options
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025