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Aparthotel

Smartr Madrid Gran Vía Apartments

3.5 star property

Photo gallery for Smartr Madrid Gran Vía Apartments

Daily buffet breakfast for a fee
A bedroom with a bed, wooden floor, white walls, and two windows.
View from property
Daily buffet breakfast for a fee
Full-sized fridge, microwave, oven, stovetop

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is AU$355
includes taxes & fees
20 July - 21 July

Explore the area

View map
Calle San Bernardo, 78, Madrid, Madrid, 28015
  • Place, Plaza de España - Princesa
    ‪3 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Place, Puerta del Sol
    ‪20 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

A modern living room with a glass table, green chairs, a grey sofa, and a large abstract painting on the wall.

Apartment, 2 Bedrooms, 2 Bathrooms

  • 63 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Terrace

Terrace/patio

Superior Apartment, Terrace

  • 112 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Madrid

Smartr Madrid Gran Vía Apartments places you in the centre of Madrid, within just a 5-minute stroll of Plaza de España - Princesa and within 15 minutes of Gran Via. Highlights at this aparthotel include in-room kitchens, washing machines and free WiFi. .Each apartment features 2 bathrooms, a sitting area and a flat-screen TV. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and premium bedding. An espresso maker, a safe and a hairdryer are also available. Weekly housekeeping is available. .This smoke-free aparthotel offers tour/ticket assistance, multilingual staff and a lift. Buffet breakfast is available on weekdays between 8:30 AM and 10:30 AM and on weekends between 8:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3.5-property class Madrid Centro aparthotel include Royal Palace of Madrid and Puerta del Sol.
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What's nearby

  • Plaza de España - Princesa - 3 min walk - 0.3 km
  • Gran Via - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 19 min walk - 1.7 km
  • Puerta del Sol - 20 min walk - 1.7 km
  • Plaza Mayor - 3 min drive - 1.8 km

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • ‪La Tape - ‬1 min walk
  • ‪La Pasa - ‬2 min walk
  • ‪Los Espetinhos Malasaña - ‬1 min walk
  • ‪La Flor - ‬2 min walk
  • ‪Hangy Bbq Corean - ‬1 min walk

About this property

Smartr Madrid Gran Vía Apartments

Smartr Madrid Gran Vía Apartments offers its guests multilingual staff, tour/ticket assistance, and a lift. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Madrid aparthotel is smoke free.

  • 8 guestrooms or units
  • Breakfast available (surcharge)
  • Staff members are multilingual
  • Tour and ticket information
  • Lift
  • No smoking on site
Smartr Madrid Gran Vía Apartments offers 8 air-conditioned accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

This Madrid aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 36 per day)
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Buffet breakfast available for a fee 8:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children

Bedrooms

  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Deck/patio

Laundry

  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Multilingual staff
  • Safe
  • Tour and ticket assistance
  • Virtual front desk
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 400 metres away.

Access methods

Access code

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Frequently asked questions

What is the cancellation policy at Smartr Madrid Gran Vía Apartments?

Smartr Madrid Gran Vía Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Smartr Madrid Gran Vía Apartments?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at Smartr Madrid Gran Vía Apartments on 20 July 2026 start from AU$355, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Smartr Madrid Gran Vía Apartments?

Yep, Smartr Madrid Gran Vía Apartments has a self car park for EUR 36 per day. A self car park is also available, for a fee.

Does Smartr Madrid Gran Vía Apartments serve breakfast?

Yeah, buffet brekkie is available weekdays from 8:30 AM to 10:30 AM and weekends from 8:30 AM to 11:00 AM.

Is there a free airport shuttle available at Smartr Madrid Gran Vía Apartments?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Smartr Madrid Gran Vía Apartments?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Smartr Madrid Gran Vía Apartments?

No, only service animals are allowed.

Smartr Madrid Gran Vía Apartments Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 53 reviews
Rating 8 - Good. 11 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

9.0/10

Cleanliness

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jorge Espinoza

Liked: Cleanliness, property conditions & facilities, communication
Love this place Second time Staying at this location
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jennie A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Third time staying here and love it….. highly recommended it, great location, nice and clean and very easy to communicate with staff.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent clean property and friendly staff.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is in very good conditions and is very well located with many restaurants, shopping and site seeing close by.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

PABLO

Liked: Cleanliness, room comfort, communication
Great location and superb accommodation. Staff was so friendly and professional. I will stay in this same property in my next trip to Madrid.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Yenisleydis

Liked: Property conditions & facilities, communication
Disliked: Amenities
Excellent property close y to everything
Stayed 6 nights in Nov 2023
Verified

4/10 Poor

Hugo

Disliked: Cleanliness, property conditions & facilities, communication
Stay away. Place is dirty. Check in is a
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

jones

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location. Great apartment for kids.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Súper modern and very spacious! Great decor! Amazing views! Amazing location
Stayed 1 night in Jul 2024
Verified

8/10 Good

HATIM

Liked: Cleanliness, property conditions & facilities, communication
Good property in a safe neighborhood, close the street from two supermarkets, clean and easy access
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Irina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect apartment, it had all we needed, it's well-situated in the center of Madrid
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Diarmid

Liked: Cleanliness, room comfort, communication

Spacious apartment in a great location

Lovely clean and spacious apartment in a great central location. Perfect for a family with two bedrooms and two bathrooms.
Stayed 4 nights in Jun 2023
Verified

8/10 Good

Tennille

Liked: Amenities, property conditions & facilities, communication
The property was older than the ones we staying at our other destinations. It wasn't in as good of shape. We were traveling with our 3 children and it was large enough for a family of 5. It was close to everything we wanted to see!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Awesome suite, close to all amenities but the communication could be better, waited 3 hours after check in time for the room key
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lyndsey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great well equipped apartment. Very spacious and clean. Really close to San Bernardo metro.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is super clean and very nice. It had air conditioning which was really nice. The apartment was super nice and I’d definitely recommend staying here
Verified

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities, communication
There is no fitted sheets, the pillows are very, very slim, but that said, it is a very nice place!
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Ruchell

Liked: Cleanliness, amenities, property conditions & facilities, communication
The 2 bedroom apartment was very comfortable for our family of 5. Everything was still new and felt very clean.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Tülay

Liked: Cleanliness, room comfort, communication

Amazing Stay at Smartr Hotel – Highly Recommended!

I had an absolutely wonderful experience staying at Smartr Hotel. The apartment was incredibly modern, cozy, and spacious – overall just fantastic! It was beautifully designed and had everything needed for a comfortable stay. The location was equally impressive. Situated on a charming street with plenty of cafés, bakeries, supermarkets, and more, it had a very local and welcoming vibe. It was only about 10 minutes away from Gran Vía, which was perfect – close enough to the city center, but just far enough to escape the crowds and noise. I will definitely rent this apartment again in the future and would wholeheartedly recommend it to friends and family. A true gem in the city!
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Gintare

Liked: Cleanliness, property conditions & facilities
All very nice, apartment clean, area very central. Communication could be better, we didn’t get the link at the promised time to open the door but got there at the end.
Stayed 2 nights in May 2023
Verified

8/10 Good

Jorge

Liked: Amenities, property conditions & facilities
I loved the location of this apartment. Walking distance to many places. Didn’t like that there was no room service unless you stayed longer than 7 days. And if you did stay longer than 7 days you had to schedule a service call. Not sure if this is required but the person communicating through what’s app with me kept on insisting to send them a picture of all of our passports when I had entered them when I first checked in. Not sure if it was a scam but I didn’t feel comfortable sending anyone a picture of our passport.
Stayed 7 nights in Sep 2022
Verified

6/10 Okay

Behdad Rashedy

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
I lived everything about the property. But we couldn’t check in on time because they forgot to send us the link to check in. They send us the link at 3:35 and normal check in time is 3 o’clock. They knew we were waiting but things went wrong. Next day water heater went out but they fixed it thankfully. Next day the internet kept going off and on and kept messing with the key link. So we had to get an actual key to open the door. Other than that loved the property and staff of the hotels.
Stayed 5 nights in Mar 2024
Verified

6/10 Okay

Danny

Liked: Cleanliness, room comfort
Disliked: Communication

Communication issue

Team have terrible communication problem, they barely answer back. Check in was terrible since they didn’t send the building access codes in advance and they delayed the delivery of the flat until 5 pm while we were waiting in the street. They have Mr. Juan who is great in communication, and showed up the second day and saved our stay. Whiteout him, their communication is terrible!
Stayed 4 nights in Aug 2022