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Canopy by Hilton Madrid Castellana

4.0 star property

Photo gallery for Canopy by Hilton Madrid Castellana

Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Lobby
Daily buffet breakfast for a fee
Lunch, dinner, brunch served; Spanish cuisine
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$268
includes taxes & fees
14 June - 15 June

Explore the area

View map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Azca Financial District
    ‪1 min walk‬
  • Place, Bernabéu Stadium
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Room, Multiple Beds

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds, City View

City view

Room, Multiple Beds, City View

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.8 out of 10
Exceptional
(37 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Junior Premium, 1 King Bed

Suite Junior Premium, 1 King Bed

Suite Junior Premium, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed, Connecting Rooms

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Guaranteed Connecting Room

  • Sleeps 4
  • Free Wi-Fi

Family Guaranteed Connecting Room W/City View

  • Sleeps 4
  • Free Wi-Fi

Premium Corner King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Corner King Room With City View

Shower, eco-friendly toiletries, hair dryer, bidet

Premium Corner King Room With City View

  • Sleeps 2
  • Free Wi-Fi

Junior King Suite

  • Sleeps 3
  • Free Wi-Fi

One-Bedroom King Suite

  • Sleeps 3
  • Free Wi-Fi

One-Bedroom King Suite with City View

  • Sleeps 3
  • Free Wi-Fi

Premium Junior King Suite

  • Sleeps 3
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room with City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Queen Room-Accessible

Minibar, in-room safe, desk, iron/ironing board

Queen Room-Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room with Two Double Beds

Minibar, in-room safe, desk, iron/ironing board

Room with Two Double Beds

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room with Two Double Beds with City View

Minibar, in-room safe, desk, iron/ironing board

Room with Two Double Beds with City View

  • Sleeps 3
  • Free Wi-Fi

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About the area

Madrid

Canopy by Hilton Madrid Castellana puts you in the heart of Madrid, steps from Paseo de la Castellana and within a 10-minute stroll of Bernabéu Stadium. Highlights at this hotel include a restaurant, a poolside bar and a bar/lounge. .The restaurant, Planta Z, serves Spanish cuisine and is open for brunch, lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. 852 square feet (79 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .This 4-property class Tetuán hotel is 4.4 km (2.7 mi) from Gran Via and 4.7 km (2.9 mi) from Puerta del Sol.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Azca Financial District - 1 min walk - 0.0 km
  • Torre Picasso - 2 min walk - 0.2 km
  • Bernabéu Stadium - 6 min walk - 0.6 km
  • Plaza de Castilla - 2 min drive - 1.8 km

Getting around

  • Santiago Bernabeu Station - 5 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪Köln - ‬8 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Escandalo - ‬1 min walk
  • ‪Pabblo - ‬3 min walk
  • ‪Honest Greens Castellana - ‬4 min walk

About this property

Canopy by Hilton Madrid Castellana

Canopy by Hilton Madrid Castellana offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 852 square feet (79 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Madrid Castellana. You'll have access to the outdoor pool at a partner property.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 313 guestrooms or units
  • 9 levels
  • 852 sq ft of conference space
  • 79 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Canopy by Hilton Madrid Castellana offers 313 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bidets and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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The price is AU$145
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 38 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (120 centimetre high)
  • Lever door handles
  • Lift (351 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Nearby parking fee: EUR 38 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, mobile payments and Apple Pay. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Madrid Castellana?

Canopy by Hilton Madrid Castellana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Madrid Castellana?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Madrid Castellana on 14 June 2026 start from AU$268, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Canopy by Hilton Madrid Castellana have a pool?

Canopy by Hilton Madrid Castellana has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM (Seasonal outdoor pool open from April to September).

Does Canopy by Hilton Madrid Castellana serve breakfast?

Sure does, buffet brekkie is available weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Canopy by Hilton Madrid Castellana?

No, Canopy by Hilton Madrid Castellana does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Madrid Castellana?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy by Hilton Madrid Castellana?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Canopy by Hilton Madrid Castellana?

Furry friends are welcome at Canopy by Hilton Madrid Castellana, with food and water bowls on offer.

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 372 out of 526 reviews
Rating 8 - Good. 100 out of 526 reviews
Rating 6 - Okay. 31 out of 526 reviews
Rating 4 - Poor. 9 out of 526 reviews
Rating 2 - Terrible. 14 out of 526 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Alfonso

Stayed 2 nights in Jan 2026

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All excellent, recommended!
Stayed 5 nights in Dec 2025

8/10 Good

Steve

Stayed 1 night in Jan 2026

2/10 Terrible

Johana

Travelled with family
Liked: Cleanliness
Se robaron unos tenis de mi habitación
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Staff was friendly.
Stayed 8 nights in Dec 2025

10/10 Excellent

Maria Eugenia Villares

Liked: Cleanliness, amenities, property conditions & facilities
everything was great. the service, beautiful place and nice location
Stayed 7 nights in Dec 2025

6/10 Okay

Prashanth

Service was less than par..
Stayed 1 night in Dec 2025

8/10 Good

Mats

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Sathya

Liked: Cleanliness, property conditions & facilities
Clean room & staff
Stayed 4 nights in Dec 2025

8/10 Good

Hye Won

Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 5 nights in Dec 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Real Madrid ground. Good transport links. Shopping and restaurants nearby Friendly helpful staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Yuri

Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Check-in was lovely, the staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Diana

Stayed 5 nights in Dec 2025

10/10 Excellent

Michellee Francesca

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

jorge L

Stayed 10 nights in Nov 2025

10/10 Excellent

Jose Gregorio

A
Stayed 1 night in Dec 2024

10/10 Excellent

Christie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a super friendly and helpful team. I LOVED the toiletries, woul have appreciated a bathrobe and fresh milk - really minor things though. Would stay again.
Stayed 1 night in Nov 2025

8/10 Good

Mohammad

Liked: Amenities
Staff was a bit not friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent.
Stayed 4 nights in Nov 2025

8/10 Good

Marcos, The Woodlands

Business traveller
Liked: Cleanliness
Clean rooms
Stayed 2 nights in Oct 2025

2/10 Terrible

Freek

Business traveller
Disliked: Amenities
The staff did not find my booking in the system and took them 35 minutes to sort it out. Quite annoying as if I had booked directly this would not have happened
Stayed 2 nights in Nov 2025

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Andres

Stayed 2 nights in Oct 2025