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Canopy by Hilton Madrid Castellana

Property class: 4

Photo gallery for Canopy by Hilton Madrid Castellana

A rooftop pool area with lounge chairs and a large building in the background.
A modern bar area with round tables and red and white chairs, surrounded by potted plants and a patterned floor.
An outdoor seating area with red furniture and string lights against a cityscape backdrop.
A modern interior with a central spiral staircase, glass railings, and a red accent wall.
A spacious lobby with a modern staircase, a yellow sofa, and potted plants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$283
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Azca Financial District
    ‪1 min walk‬
  • Place, Bernabéu Stadium
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds

A modern hotel room with a large mirror, a sink, a bench with towels, two beds, a small table, and a window with curtains.

Room, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Room, 2 Double Beds, City View

8.4 out of 10
Very good
(13 reviews)
  • City view
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, a small table with a plant, and red chairs.

Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A modern bathroom with a white sink, a mirror with a built-in light, and a toilet paper holder.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a small table, and a red ottoman.

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Corner

A hotel room with a bed, desk, chair, and a wardrobe.

Premium Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, City View, Corner

A hotel room with a bed, desk, chair, and a wardrobe.

Premium Room, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a red armchair, a bench, a flat-screen TV, and a view of the cityscape through the window.

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds, City View

A hotel room with two beds, a desk with a chair, a TV, and a wardrobe.

Family Room, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a dining area, a red sofa, and a view of the city.

Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a desk with a chair, a TV, and a wardrobe.

Family Room, Multiple Beds

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible

A modern hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a walk-in closet with shelves and a mirror.

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, red armchair, bedside table with lamp, and a framed picture on the wall.

Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Madrid

Canopy by Hilton Madrid Castellana puts you in the heart of Madrid, steps from Paseo de la Castellana and within a 10-minute stroll of Bernabéu Stadium. Highlights at this hotel include a restaurant, a poolside bar and a bar/lounge. .The restaurant, Planta Z, serves Spanish cuisine and is open for brunch, lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. 852 square feet (79 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .This 4-property class Cuatro Caminos hotel is 4.1 km (2.6 mi) from El Retiro Park and 4.4 km (2.7 mi) from Gran Via.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Azca Financial District - 1 min walk - 0.0 km
  • Torre Picasso - 2 min walk - 0.2 km
  • Bernabéu Stadium - 6 min walk - 0.6 km
  • Plaza de Castilla - 2 min drive - 1.8 km

Getting around

  • Santiago Bernabeu Station - 5 min walk
  • Nuevos Ministerios Station - 11 min walk

Restaurants

  • ‪Köln - ‬8 min walk
  • ‪Circolo Popolare - ‬5 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Faborit - ‬2 min walk
  • ‪La Mar by Gastón Acurio - ‬5 min walk

About this property

Canopy by Hilton Madrid Castellana

Canopy by Hilton Madrid Castellana offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 852 square feet (79 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Madrid Castellana. You'll have access to the outdoor pool at a partner property.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 313 guestrooms or units
  • 9 levels
  • 852 sq ft of conference space
  • 79 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Canopy by Hilton Madrid Castellana offers 313 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bidets and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$166
includes taxes & fees
29 Nov - 30 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 38 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (120 centimetre high)
  • Lever door handles
  • Lift (351 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 October to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Nearby parking fee: EUR 38 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, mobile payments and Apple Pay. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Madrid Castellana?

Canopy by Hilton Madrid Castellana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Madrid Castellana?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Madrid Castellana on 15 Nov 2026 start from AU$283, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Canopy by Hilton Madrid Castellana have a pool?

Canopy by Hilton Madrid Castellana has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM (Seasonal outdoor pool open from April to September).

Does Canopy by Hilton Madrid Castellana serve breakfast?

Sure does, buffet brekkie is available weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Canopy by Hilton Madrid Castellana?

No, Canopy by Hilton Madrid Castellana does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Madrid Castellana?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy by Hilton Madrid Castellana?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Canopy by Hilton Madrid Castellana?

Furry friends are welcome at Canopy by Hilton Madrid Castellana, with food and water bowls on offer.

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 434 out of 623 reviews
Rating 8 - Good. 122 out of 623 reviews
Rating 6 - Okay. 38 out of 623 reviews
Rating 4 - Poor. 11 out of 623 reviews
Rating 2 - Terrible. 18 out of 623 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the warm welcome from Ivan and Sylvia at front desk this stay was by far one of the favorite. Location was amazing and the breakfast buffet awesome.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very convenient for shopping and really close to Bernabéu stadium . Restaurant and bar are a plus .
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in the heart of Madrid. Also perfect for match days
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sylvia and Sebastian were so helpful honestly they helped with directions and any questions we had We had an amazing stay here I highly recommend this hotel to others
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool pool
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and close to transit to get to downtown! Breakfast was great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location out of the touristy area but close enough .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for attending Real Madrid match. Hotel was clean, beds were comfortable. Elevators are a tad slow but everything else during the stay was great.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant stay, clean rooms and decent breakfast. Just don’t be confused by the receptionist advising and handing over a voucher for complimentary lunch (generally means free) but then being told it’s not once you have eaten it. Especially after looking over the separate menu relating to the voucher. It’s only a discount nothing more
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best located hotels in Madrid where everything is at hand. I will return
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredibly accommodating and even helped me get a ticket to see Real Madrid playing the day I arrived.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and breakfast buffet was really good.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, small rooms but good location
Stayed 7 nights in Aug 2025
Verified review

6/10 Okay

Check-in was lovely, the staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room 100% staff 100% friendly and nice.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great centrally located hotel, friendly staff, clean rooms, everything was wonderful!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION FOR A BUSINESS TRIP
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. Staff are helpful and nice.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
everything was great. the service, beautiful place and nice location
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Staff was friendly.
Stayed 8 nights in Dec 2025