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Suites You Soho

1.0 star property
Pension connected to a railway/underground station in Madrid

Photo gallery for Suites You Soho

Deluxe Double Room
Staircase
Exterior
Interior detail
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

View map
Calle de la Cruzada, 1, Madrid, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2020
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2020
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible

Standard Double Room, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2020
Blackout curtains
Down duvet
Rainfall showerhead
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Madrid

Suites You Soho puts you in the heart of Madrid, connected to a railway/underground station and within just a 10-minute stroll of popular attractions like Royal Palace of Madrid and Plaza Mayor. Highlights at this guest house include in-room free WiFi and heated floors. .This smoke-free guest house offers free WiFi in public areas, express check-in and express check-out. Plus you'll find luggage storage. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this Madrid Centro guest house include Gran Via and Puerta del Sol.
View more Pensions in MadridOpens in a new window

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 2 min walk - 0.2 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Plaza Mayor - 5 min walk - 0.4 km
  • Gran Via - 8 min walk - 0.7 km

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • ‪La Taberna de Ramales - ‬1 min walk
  • ‪Café de los Austrias - ‬2 min walk
  • ‪El Chaparrito - ‬2 min walk
  • ‪Arbonaida Bar - ‬1 min walk
  • ‪Gloria Bendita - ‬2 min walk

About this property

Suites You Soho

Pension connected to a railway/underground station in Madrid
As a guest of Suites You Soho, you'll find express check-in and express check-out. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Suites You Soho was completed in January 2020.

This Madrid pension is smoke free.

  • 1 floor
  • 12 guestrooms or units
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Suites You Soho offers 12 accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. 40-inch flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. This Madrid pension provides complimentary wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)
  • Limited on-site parking (max 6 spaces per unit)
  • Onsite parking options include a garage

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Stay My Way mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 18 years old)
  • Covered self-parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SY Soho
Suites You Soho
Suites You Soho Madrid
Suites You Soho Pension
Suites You Soho Pension Madrid

Frequently asked questions

What is the cancellation policy at Suites You Soho?

Suites You Soho offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Suites You Soho?

Yep, Suites You Soho has a covered self car park for EUR 20 per night. A self car park is also available, for a fee. Onsite parking is limited (max 6 spaces per unit).

Is there a free airport shuttle available at Suites You Soho?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Suites You Soho?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Suites You Soho?

No, only service animals are allowed.

Reviews

Suites You Soho Reviews

7.2

Good

7.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 22 out of 75 reviews
Rating 8 - Good. 26 out of 75 reviews
Rating 6 - Okay. 9 out of 75 reviews
Rating 4 - Poor. 6 out of 75 reviews
Rating 2 - Terrible. 12 out of 75 reviews

Reviews

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Aug 2025

8/10 Good

Chantel

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Great location! Nice clean room. Freshly painted halls... as we were checking in. Comfy bed. No parking as indicated tho'. Parked at El Cortes Inglés for €28... not happy about that part.
Stayed 1 night in Aug 2025

2/10 Terrible

edgar

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The location was great but the room itself not very good. Super small and nobody to check you in or out. Nobody to ask for toilet paper or stuff needed in the room priced accordingly I guess
Stayed 4 nights in Nov 2024

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Staffs contact was via email, always professional and and offering to help.
Stayed 4 nights in Sep 2024

2/10 Terrible

phillip

Disliked: Property conditions & facilities
No storage. Small. Cramped. A window to nowhere. You can easily find better places to stay than this. Would not recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephen, Hebburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were super attentive (via WhatsApp - despite a few issues with “StayMyWay” app) The air conditioning in the room was blissful. Thank you again.
Stayed 2 nights in Jun 2024

2/10 Terrible

Cora

Travelled with partner
Disliked: Property conditions & facilities
Dirty bedding, dirty room. Refused to provide glasses. Refused to clean the room. Locked us out of our room twice in two days. The second time we were locked out the entire morning, until someone finally showed up for work at 11am. I get it you don’t want to see foreigners in your country, but this attitude and level of service is simply outrageous.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location but cleanliness was poor (hair on bed sheets and pillows). Bathroom vanity decaying and hair in sink.
Stayed 1 night in Apr 2024

6/10 Okay

Lee

Stayed 2 nights in Sep 2023

6/10 Okay

Barbara

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in May 2023

8/10 Good

Chanda

Stayed 3 nights in May 2023

2/10 Terrible

Jesus Pimentel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Great location, awful housekeeping.
Stayed 11 nights in Apr 2023

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Backed up drain/sewage water

When we first arrived and turned on the bathroom taps on the sink, the plumbing was so backed up that water started to flow out of the shower drain into the bathroom floor. Slime and other debris from previous guests washed back up and filled the shower floor and made the room smell disgusting. With staff on site, we could only communicate through Whatsapp and the response times were disappointing. Once I got ahold of them they informed me that they could/would not move us to another room and that they would send maintenance to look at the problem. They did not end up sending someone to fix the issue and we had to wait for cleaning staff to arrive the following afternoon (which wasted half of our travel day in Madrid). Cleaning staff were not even aware of the issue when they arrived and I had to get them to come and look in the room. If I had left without waiting they would have not entered the room to realize there was an issue. Unfortunately we were only in Madrid for 2 days and dealing with this issue ruined most of our time there. Would not recommend staying here.
Stayed 2 nights in Oct 2022

4/10 Poor

Sonya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location. But the suite itself was not very clean. The bed smelled like sweat and the towels smelled sour! It wasn’t a great place to stay.
Stayed 2 nights in Jun 2022

8/10 Good

Rick, Sunny Isles Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a nice apartment/hotel right in the middle of everything. Minutes from the Metro and restaurants are everywhere. The bed was super comfy and we enjoyed our stay. But there was one issue, which others also apparently had. There is no staff and all of the doors are electronic. But they are a "different" kind of electronic and the instructions are not exactly friendly. Others apparently also had issues because you can hear banging and frustration. And the doorknob in our room (inside) was torn from the door, obviously because someone couldn't figure it out. Here's the deal: (1) You use an app which has three options. (Assuming you find the right entryway, there are two). When they say "Fence" they mean the gate that protects the entryway door. Click open on the app, select fence, and then push the gate open. This is the easy part. (2) To open the entryway, it's labeled as "pedestrian". Click open on the app and select it but ... you will need to turn the knob FIRMLY! to the left. The knobs free-spin usually until the right code is entered. Then the knob "locks" onto the spindle and you can open the door. But the instant you release any pressure, the knob will free-spin again. (3) Same procedure for "apartment", except the knob turns to the right. Overall we were very happy. Extremely quiet, despite the aggravated guests and their doors. No fridge in case you were wondering. But we were very happy with our stay.
Stayed 4 nights in May 2022

6/10 Okay

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This spot was actually quite lovely. It was in a great location and we found it quite clean. Unfortunaltry the bed was just uncomfortable which is why we would rate it low. It dipped real low in the middle making it uncomfortable for two sleepers. If you plan on visiting here without data, we had to turn ours on to contact the staff for the wifi connection. I recommend that they have a wifi sign for their guests instead of being contacted through whatsapp.
Stayed 4 nights in May 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartments well done. Good for the weekend trip. Staff is super helpful. Thank you guys!
Stayed 2 nights in Jan 2022

10/10 Excellent

Adolfo, London

Was nice room! Nice staff!
Stayed 2 nights in Mar 2021

8/10 Good

Mojtaba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room are excellent but the checking in system with codes has many problems and it will leave you frustrated Make sure to arrive within check in hours to avoid complications .
Stayed 3 nights in Oct 2021

8/10 Good

Mateo Miguel Milians

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and safe!
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

small rooms, angry cleaning staff good locations

Small room, check in not on site, stayed 3 days away
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Oct 2019

2/10 Terrible

Berny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafado en Madrid

Pésimo servicio al cliente No pude acceder nunca a la propiedad ya que ellos (suites you soho) no me proporcionaron en ningún momento el acceso a la propiedad y alegaron que se lo hicieron llegar a ustedes como agencia (hoteles.com) Donde ustedes tampoco tenían la información ya que así me lo hicieron saber en un correo Si tengo que describir esta experiencia diría que fue nefasta y que prácticamente me estafaron ya que ahora no me quieren reintegrar el dinero de algo a lo que no pude acceder por culpa de ellos y que además me tocó gastar en otro hotel
Stayed 2 nights in Jul 2025

2/10 Terrible

Diana

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025