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Hospes Puerta de Alcalá, a Member of Design Hotels

Property class: 5 and above

Photo gallery for Hospes Puerta de Alcalá, a Member of Design Hotels

An outdoor cafe with tables and chairs, a view of a building, and trees.
Property video
A spa area with a pool, wooden deck, and a brick wall.
A buffet setup with various food items and a modern interior design.
A hotel room with a round table, a vase with flowers, a bed, and a large mirror.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$469
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
Plaza de la Independencia 3, Madrid, Madrid, 28001
  • Place, Puerta de Alcalá
    ‪1 min walk‬
  • Place, Plaza de Cibeles
    ‪5 min walk‬
  • Place, Gran Via
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Dreamer

A hotel room with a large bed, bedside tables, a chair, a mirror, and a view of the hallway.

Dreamer

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

A hotel room with a large bed, a TV, a bedside table, and a bathroom visible through an open door.

Deluxe

10.0 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Alcala

A hotel room with a large bed, a chair, a lamp, and a window with curtains.

Deluxe Alcala

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple

A hotel room with a large bed, two bedside tables with lamps, a desk with a vase of flowers, and a large window with curtains.

Deluxe Triple

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

A modern living room with a flat-screen TV, a round coffee table, a sofa, a staircase, and a cabinet with decorative items.

Junior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Grand

A room with a dark wooden door, a beige armchair, a small table with a lamp, and a window with curtains.

Suite Grand

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the area

Madrid

Hospes Puerta de Alcalá, a Member of Design Hotels puts you in the heart of Madrid, connected to the convention centre and within steps of popular attractions like El Retiro Park and Puerta de Alcalá. Highlights at this luxury hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at Bodyna can include Thai massages, sports massages and body wraps along with Ayurvedic treatments and mani/pedis. The restaurant, Malvar, serves Spanish cuisine and is open for breakfast, lunch and dinner. Enjoy the gym, Turkish bath/hammam and steam room. 1830 square feet (170 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute walk of this 5-property class Salamanca hotel include Gran Via and Plaza de Cibeles.

What's nearby

  • Puerta de Alcalá - 1 min walk - 0.0 km
  • Calle de Alcalá - 1 min walk - 0.0 km
  • El Retiro Park - 1 min walk - 0.1 km
  • Plaza de Cibeles - 5 min walk - 0.4 km
  • Gran Via - 9 min walk - 0.8 km

Getting around

  • Retiro Station - 3 min walk
  • Madrid Recoletos Station - 6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Cappuccino - ‬1 min walk
  • ‪Em Sherif Madrid - ‬2 min walk
  • ‪Ramsés - ‬1 min walk
  • ‪The Library - ‬1 min walk
  • ‪James Joyce Irish Pub Madrid - ‬3 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

Hospes Puerta de Alcalá, a Member of Design Hotels offers its guests a full-service spa, a steam room, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Hospes Puerta de Alcalá, a Member of Design Hotels. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 5 levels
  • Conference rooms
  • 1830 sq ft of conference space
  • 170 sq. m of conference space
  • Built in 1883
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hospes Puerta de Alcalá, a Member of Design Hotels offers 42 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. 45-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Bodyna has 3 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Valet parking on site (EUR 46 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malvar

Things to do

  • Farming classes
  • Full-service spa
  • Gym
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift (36 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1883
  • Comprehensive food waste policy
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 34 per person
  • Airport shuttle fee: EUR 140 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 46 per day
  • Pet fee: EUR 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá
Hospes Puerta de Alcalá a Member of Design Hotels
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel
Hospes Puerta de Alcalá, a Member of Design Hotels Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hospes Puerta de Alcalá, a Member of Design Hotels?

Hospes Puerta de Alcalá, a Member of Design Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hospes Puerta de Alcalá, a Member of Design Hotels?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Hospes Puerta de Alcalá, a Member of Design Hotels on 8 Dec 2026 start from AU$469, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yep, Hospes Puerta de Alcalá, a Member of Design Hotels has valet parking for EUR 46 per day.

Is there a spa on site at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yep, Bodyna is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

What makes Hospes Puerta de Alcalá, a Member of Design Hotels a romantic place to stay?

Couples spa treatments and al fresco dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hospes Puerta de Alcalá, a Member of Design Hotels.

Is Hospes Puerta de Alcalá, a Member of Design Hotels family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hospes Puerta de Alcalá, a Member of Design Hotels is a hit with families.

Does Hospes Puerta de Alcalá, a Member of Design Hotels serve breakfast?

Yeah, buffet brekkie is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hospes Puerta de Alcalá, a Member of Design Hotels?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hospes Puerta de Alcalá, a Member of Design Hotels?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hospes Puerta de Alcalá, a Member of Design Hotels?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hospes Puerta de Alcalá, a Member of Design Hotels?

Dogs are welcome at Hospes Puerta de Alcalá, a Member of Design Hotels, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 616 out of 874 reviews
Rating 8 - Good. 162 out of 874 reviews
Rating 6 - Okay. 57 out of 874 reviews
Rating 4 - Poor. 27 out of 874 reviews
Rating 2 - Terrible. 12 out of 874 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable and in the best location in Madrid, bar none.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great location.
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it was under remodel, so was very noisy, the location is amazing and the rooms are clean and comfortable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location and fantastic staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and staff.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

OK
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Madrid
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We "happened" on this hotel because it was the location that marked the beginning of our trip! I would gladly stay here again. Although it appears to be an American style hotel, it was an amazing European stay. Although a different location in the city from our other Madrid hotel, it too was a great area and easily walkable for food/drinks/entertainment/shopping. The staff welcomed us with smiling, kind, funny, pleasant personalities and were extremely accommodating and professional.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very nice room, absolutely perfect location
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms. Will stay again
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful hotel
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel overall
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very well located, we love the area round the hotel.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Quiet, safe location
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff and great breakfast. It was super well located
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Great property and location.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the hotel/bar restaurant with prices over rated
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and the Starr was outstanding.
Stayed 5 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel walkable to shoping and restaurants and museums. Close to metro. Will stay again.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The property is convenient Great area
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful designed hotel in the heart of Madrid.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel, excellent location, very nice staff. Second time in this hotel.
Stayed 3 nights in Jun 2025