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Oriente Palace Apartments

3.0 star property
Hotel in Madrid, steps from Royal Palace of Madrid

Photo gallery for Oriente Palace Apartments

Premium bedding, in-room safe, individually decorated
Property entrance
Superior Apartment | Living room
Deluxe Double Room, Balcony
Deluxe Double Room, Balcony | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle Lepanto 6, Madrid, madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪2 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony

Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment

Apartment

7.0 out of 10
Good
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, City View

Twin Room, City View

Twin Room, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, City View

Premium bedding, in-room safe, individually decorated

Studio, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

Oriente Palace Apartments puts you in the heart of Madrid, steps from Royal Palace of Madrid and within a 10-minute stroll of Gran Via. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Additionally, you'll find multilingual staff, luggage storage and a front desk safe. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Madrid Centro hotel include Plaza Mayor and Puerta del Sol.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 2 min walk - 0.2 km
  • Gran Via - 6 min walk - 0.6 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Puerta del Sol - 9 min walk - 0.8 km

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Café de Oriente - ‬1 min walk
  • ‪La Lonja del Mar - ‬1 min walk
  • ‪La Paradita Tapas Bar - ‬1 min walk
  • ‪La Botillería del Café de Oriente - ‬1 min walk

About this property

Oriente Palace Apartments

Hotel in Madrid, steps from Royal Palace of Madrid
Oriente Palace Apartments offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Oriente Palace Apartments offers 12 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 32 per day)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 December and 25 December.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 32.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Oriente Palace Apartments Madrid
Oriente Palace Madrid
Oriente Palace
Oriente Apartments Madrid
Oriente Palace Apartments Hotel
Oriente Palace Apartments Madrid
Oriente Palace Apartments Hotel Madrid

Frequently asked questions

What is the cancellation policy at Oriente Palace Apartments?

Oriente Palace Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Oriente Palace Apartments?

Yep, Oriente Palace Apartments has a self car park for EUR 32.00 per day. A self car park is also available, for a fee.

Is there a free airport shuttle available at Oriente Palace Apartments?

No, Oriente Palace Apartments does not offer an airport shuttle service.

What time are check-in & check-out at Oriente Palace Apartments?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Oriente Palace Apartments?

No, pets are not allowed.

Oriente Palace Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 91 reviews
Rating 8 - Good. 15 out of 91 reviews
Rating 6 - Okay. 4 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 2 nights in Oct 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…centrally located.
Stayed 2 nights in Apr 2025

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

80th birthday trip

Good central location. Large apartment with kitchen. Good views
Stayed 3 nights in Jan 2025

8/10 Good

Tatianna, Dallas

Travelled with partner
Liked: Property conditions & facilities
The location is great. The place is manned 24/7, but very sparsely manned in the evenings. The room was decent. The best thing about the place is the location.
Stayed 1 night in Nov 2024

6/10 Okay

Nathan

Travelled with partner
Liked: Staff & service
Large apartment and excellent location. The apartment didn’t have a dishwasher but did have a clothes washer. Didn’t like that it had no windows to the street and no fire escape. We were on the fourth floor so that was concerning. Also the bed was moldy.
Stayed 6 nights in Oct 2024

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had a little confusion with parking and then finding the entrance to the hotel, but once that was sorted, we were checked in and settled in our room in no time. The building has so much character, and it was wonderful to walk out the front door and be right at the Oriente Plaza, and only a few minutes from restaurants, bars and all kinds of activities. Big shout out to Alexandra at the front desk. She was amazingly helpful any time we needed her. She even booked a table for us for a dinner and flamenco show one night. If you are planning a trip to Madrid, you won't wrong staying at this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

LEONARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just recently renovated. With all the new features specially in the bathroom. The location is 5 minutes away to the Royal Palace of Madrid and less than 10 minutes walk from Mercado and Plaza de Mayor. Unlimited options on dining and shopping around the hotel. Free WiFi and and small fridge. Unfortunately they don’t have laundry service but just 5 minutes walk there’s a laundromat close to the hotel. The staff is so friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Stayed 1 night in May 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Staff & service, property conditions & facilities
Amazing location in the center of most attractions!
Stayed 3 nights in May 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful and friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property across from Palace. There are many many eatery’s close.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Madrid

Great location. The apartment was large with old furniture. Comfortable in a vintage type of way. The best location in Madrid!! Across from the palace and close to shopping and dining! Alesandra at the front was amazing and extremely helpful!
Stayed 5 nights in Feb 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in beautiful hotel room

A lovely hotel, we really enjoyed our stay here. The room we were in was beautiful and much larger than we expected. Everything was clean and the bathroom was modern with an excellent shower. We were checked in with a warm welcome and the reception staff always greeted us as we came and went. The hotel is very well located, very central but on a quiet street so nights were peaceful. We would stay again if back in Madrid.
Stayed 2 nights in Jan 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid in 48 hours

Beautifully equipped charming apartment directly across from Royal Palace and around corner from Opera House - walkable area to all parts - lovely places to eat tapas as well!
Stayed 2 nights in Nov 2023

10/10 Excellent

ELEONORA, Miami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I spent two nights here with my sister. The value of the property and what you get is hard to beat. The room was HUGE, very clean & comfortable. The building is historic and directly across from the Palace and many parks. Everything I wanted to do was walking distance. The staff was so friendly & helpful. Many cute cafes to dine at nearby as well. I would recommend it highly & stay here in the future.

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a unique and gracious room. The location was magnificent and we loved our view of the park by the palace.
Stayed 4 nights in Mar 2023

10/10 Excellent

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mikyla was wonderful! Very hospitable and polite. Madrid was wonderful.
Stayed 2 nights in Feb 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not opn

This hotel was not open but would not refund our money. I am disgustedly with them and hotels.com for not chasing up my money. I will think long and hard about ever using either company.
Stayed 3 nights in May 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, amazing location

My wife and I really enjoyed the Apartment and the staff were very accommodating. We found the apartment very spacious get everything we needed. The staff were very helpful and the location is amazing. Would highly recommend staying there
Stayed 4 nights in Feb 2020

10/10 Excellent

inyeya, seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beatiful apartment and perfect location. I love it.
Stayed 2 nights in Feb 2020

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing location with palace view

Location is superb, very lovely interior with old European antique touch. Room with low wooden ceiling with windows are very unique. Good facility at the open kitchen area, make me feel like home. Just except one thing, the heating turns on automatically at midnight without been told. Other than this, everything is perfect!
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Short stay in Madrid

We stayed at the apartments for three nights during our stay in Madrid. Overall we had fairly mixed feelings about the property and we felt the room photos listed didn’t correspond with the room we were given. Pros: Location for us was a real bonus, directly opposite the castle and within easy walking distance of all attractions and metro. The service from the front desk was outstanding. We were made to feel very welcome and Michaela was very knowledgeable about the city and always keen to help us as much as possible. Cons: The room itself was well appointed and had lovely fixtures and fittings. The downside was that both small windows overlook an internal area so a lack of natural light. Also, there was a rather unpleasant, musty smell in the apartment that seemed to be coming from the bathroom drain. The other issue was the noise. Late at night, we could hear music coming from a bar or nightclub until around 2am. We were on the 2nd floor so higher floors might not be affected. To be fair to the property, we didn’t share our concerns with them given we weren’t staying very long and the front desk lady had been so helpful. However, it would have been nice for the cleaning staff to be proactive in identifying and reporting the problem.
Stayed 3 nights in Jan 2020