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Exe Pozuelo

3.0 star property

Photo gallery for Exe Pozuelo

Lobby
Exterior
Shower, eco-friendly toiletries, hair dryer, towels
Minibar, in-room safe, individually furnished, desk
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is AU$113
includes taxes & fees
12 July - 13 July

Explore the area

View map
Calle Luis Bunuel, 1, Pozuelo de Alarcon, Madrid, 28223
  • Place, Ciudad de la Imagen
    ‪1 min walk‬
  • Place, Parque Mistral
    ‪4 min drive‬
  • Place, Gran Via
    ‪16 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪36 min drive‬

Room options

View all photos for Family Room, Connecting Rooms

Exterior

Family Room, Connecting Rooms

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (1 or 2 Beds)

Exterior

Double Room (1 or 2 Beds)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (Extra Bed)

Exterior

Double Room (Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Exterior

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (with Extra Bed)

Minibar, in-room safe, individually furnished, desk

Double Room (with Extra Bed)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Exterior

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About the area

Pozuelo de Alarcon

Exe Pozuelo places you steps from Ciudad de la Imagen and within a 15-minute stroll of Hospital Quiron Madrid. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 3-property class Pozuelo de Alarcon hotel include Gran Via and Plaza de España - Princesa.

What's nearby

  • Ciudad de la Imagen - 1 min walk - 0.0 km
  • Parque Mistral - 4 min drive - 2.2 km
  • Plaza Mayor - 15 min drive - 9.5 km
  • Puerta del Sol - 16 min drive - 10.2 km
  • Gran Via - 16 min drive - 9.9 km

Getting around

  • Madrid Fanjul Station - 4 min drive
  • Ciudad de la Imagen Station - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • ‪Mena - ‬18 min walk
  • ‪VIPS - ‬15 min walk
  • ‪Shiraz - ‬18 min walk
  • ‪Beervely Hills - ‬13 min walk
  • ‪Restaurante La Tagliatella | Cc. Kinépolis, Pozuelo De Alarcón - ‬13 min walk

About this property

Exe Pozuelo

Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Exe Pozuelo. Self parking is free.

This 3-star Pozuelo de Alarcon hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • Built in 1998
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Exe Pozuelo offers 76 accommodations with minibars and a safe. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Pozuelo de Alarcon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Sercotel Hotel Pozuelo
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 162 reviews
The price is AU$125
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 11 to 13 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 to 13 per person
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Pozuelo Ciudad Imagen Hotel Pozuelo de Alarcon
NH Pozuelo Ciudad Imagen Hotel
NH Pozuelo Ciudad Imagen Pozuelo de Alarcon
NH Pozuelo Ciudad Imagen
Exe Pozuelo Hotel
Pozuelo Ciudad de la Imagen
Exe Pozuelo Pozuelo de Alarcon
NH Pozuelo Ciudad de la Imagen
Exe Pozuelo Hotel Pozuelo de Alarcon

Frequently asked questions

What is the cancellation policy at Exe Pozuelo?

Exe Pozuelo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Exe Pozuelo?

As of 7 July 2026, prices found for a 1-night stay for 2 adults at Exe Pozuelo on 12 July 2026 start from AU$113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Exe Pozuelo?

Yep, Exe Pozuelo has a free self car park.

Is Exe Pozuelo family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Exe Pozuelo is a hit with families.

Does Exe Pozuelo serve breakfast?

Yep, buffet brekkie is on offer daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Exe Pozuelo?

No, Exe Pozuelo does not offer an airport shuttle service.

What time are check-in & check-out at Exe Pozuelo?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Exe Pozuelo?

No, only service animals are allowed.

Exe Pozuelo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 139 out of 297 reviews
Rating 8 - Good. 116 out of 297 reviews
Rating 6 - Okay. 31 out of 297 reviews
Rating 4 - Poor. 4 out of 297 reviews
Rating 2 - Terrible. 7 out of 297 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, comfortable, and well-maintained. The staff were incredibly friendly and welcoming, which made the stay even more enjoyable.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and safe location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

REMIGIO

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ijaz

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Ty

Liked: Amenities
Wonderful staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tangur

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really friendly and welcoming. Recommended!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, kind people, reception always very helpful and room were clean and staff was very good.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel of you need to stay in Pozuelo area. Great service, nice breakfast
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

kirk

Liked: Property conditions & facilities
The receptionist was always welcoming and took time to talk to us about our stay there and pointing out places we might like The beds were really comfortable Definitely recommend
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was located 20 minutes drive from Plaza Mayor. Overall very clean and friendly hotel .
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect. Would have preferred a little more protein in the breakfast.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard business hotel

Standard business hotel with clean facilities that was in a convenient location for our purposes. Reasonable transit connections to Central Madrid. Sort of a desolate area, but correspondingly quiet. No in room Wi-Fi, but the lobby service was more than adequate. We had adjoining family rooms, and that worked well for us.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and facilities. Professional staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Very friendly staff. Super clean room and hygienic toilet. Free parking. Overall good for the money. A bit far from the center, hence the price.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

weiping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far away from downtown
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the customer service oriented staff
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Rubén

Liked: Cleanliness, staff & service
Good service by the staff, overall in good condition. The TV wasn't smart, so no netflix, prime, etc. Good breakfast!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast and pet friendly

Large comfortable room, pet friendly, great breakfast, good rate. The only downside is that the AC was not working because we stayed there in Spring before the AC was enabled. It wasn’t terrible warm but a bit surprising for a 4 star hotel. Overall good experience and I’d definitely stay there again.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Metadata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a remote suburb: there's nothing there. The staff however is outstanding and the breakfast buffet very good value for money.
Verified

8/10 Good

hamidreza

Liked: Cleanliness
Small room
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 13 nights in Jun 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Rooms are comfortable and clean. Not sure if there's a plumbing issue on the 4th floor but there was a slight smell of sewage in the bathroom at times. There is free internet, though it's slow (you have to pay extra for the fast internet.) Breakfast was very nice, no issues at all. I would happily stay here again.