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Ch Cruz Madrid

Property class: 2

Photo gallery for Ch Cruz Madrid

A hotel room with two beds, a large mirror, a ceiling fan, and a view of the outside balcony.
A narrow hallway with a white door leading to a room with a tiled backsplash.
A historic building with classical architecture, a large Christmas tree, and a clock tower.
A hotel room with a bed, a TV mounted on the wall, a window with a view of buildings, and a door.
A narrow street lined with multi-story buildings, some with balconies and others with ground-level shops.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$219
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
Calle Cruz, 33 2 Izq, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room, Balcony, City View

A hotel room with a bed, a TV mounted on the wall, a window with a view of buildings, and a door.

Superior Double Room, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room, Balcony, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of the outside balcony.

Comfort Triple Room, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room, Courtyard View

A bedroom with a bed, a nightstand, a wall with a circular design, and a wardrobe.

Standard Double Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Single Room, Courtyard View

A hotel room with a bed, a desk, and a large abstract mural on the wall.

Traditional Single Room, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Madrid

Ch Cruz Madrid places you in the centre of Madrid,connected to a railway/underground station and within a short 5-minute stroll of popular places like Puerta del Sol and Plaza Mayor. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas. There's also the convenience of airport drop-off service. .Attractions within a 15-minute walk of this Madrid Centro hotel include Gran Via and National Prado Museum.

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza Mayor - 5 min walk - 0.4 km
  • Gran Via - 6 min walk - 0.6 km
  • San Miguel Market - 8 min walk - 0.7 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • ‪Pez Tortilla - ‬1 min walk
  • ‪Maestro Churrero - ‬1 min walk
  • ‪Ginger - ‬1 min walk
  • ‪Matador - ‬1 min walk
  • ‪La Descubierta - ‬1 min walk

About this property

Ch Cruz Madrid

WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This Madrid hotel is smoke free.

  • 8 guestrooms or units
  • Front desk (limited hours)
  • No smoking on site
Ch Cruz Madrid offers 8 air-conditioned accommodations, with a hairdryer. This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 11:00 PM and 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per room
  • Late check-in fee: EUR 5 for check-in between 11:00 PM and 5:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 270578692

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Frequently asked questions

Is there a free airport shuttle available at Ch Cruz Madrid?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

How much does it cost to stay at Ch Cruz Madrid?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Ch Cruz Madrid on 30 Sept 2026 start from AU$219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Ch Cruz Madrid?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ch Cruz Madrid?

No, pets are not allowed.

Ch Cruz Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 39 reviews
Rating 8 - Good. 14 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , clean professionally managed place , excellent location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! The room was clean and the staff very friendly
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Was okay. Staff was very nice
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but adequate room. It was clean and quiet.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lovely smelling. Friendly receptionist. Excellent location. Due to its great location it can be quite noisy outside at night. Only negative is the bed could be bigger.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Exccellent
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a quedarme siempre que vaya
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Personalet yderst hjælpsom. Rent og pænt. Men mange trapper.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Luis bei der Rezeption ist sehr nett und kommunikativ.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Place is too small for the cost and the street is too dirty
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. clean and well maintenance the place...alway smell good. minor issue y a bar near and is gonna be music all night, but with ear plugs you can fix that issue...
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La localisation de cet hôtel est parfaite pour découvrir la vieille ville à pied. Il se situe dans un quartier très animé idéal pour goûter la vie festive alors à éviter si vous cherchez la quiétude et le silence. L'accueil et la disponibilité du personnel est parfaite !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien. Obvio sencillo pero no lo justo por lo que pagas, pero la maravilla es la ubicación en un Madrid auténtico, despiertas y estás ya en el corazón de la ciudad
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal muy bien ubicado para puntos populares en Madrid.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lit très inconfortable, matelas et coussin durs, compliqué de dormir correctement dessus. Extérieur très bruyant à longueur de journée et toute la nuit à cause des ventilateurs que l'on entend même la fenêtre fermée. Murs très fins, on entend les voisins comme si ils étaient dans la même pièce que nous.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo e muito funcional. A cama simples e muito confortável. Muito boa estadia. Recomendo demais pela localização central em Madrid. Conhecemos tudo a pé.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

La atención al recibir y durante la estancia es FORMIDABlE
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
É uma comodidade simples, mas fica muito bem localizado.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacio adecuado y sobretodo limpio
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Camas muy comodas
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Stayed 6 nights in Jun 2026