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Majaro Apartments

3.5 star property
Mediterranean hotel with rooftop terrace and outdoor pool

Photo gallery for Majaro Apartments

Terrace/patio
Living area
Front of property
Aerial view
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
Fracc. La Veleta, Lote 21, Manzana 47, Region 15, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪6 min drive‬
  • Place, Hospital de Tulum
    ‪6 min drive‬
  • Place, Dos Aguas Park
    ‪7 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪75 min drive‬

Room options

View all photos for Studio

Premium bedding, down duvets, memory-foam beds, minibar

Studio

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Memory foam bed
Down duvet
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment

Premium bedding, down duvets, memory-foam beds, minibar

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
Blackout curtains
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Pool Suite

Premium bedding, down duvets, memory-foam beds, minibar

Pool Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, Private Pool

Premium bedding, down duvets, memory-foam beds, minibar

Studio, Private Pool

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
Memory foam bed
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite

Premium bedding, down duvets, memory-foam beds, minibar

Pool Suite

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Memory foam bed
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe House

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe House

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Sofa bed - single
Blackout curtains
Down duvet
12 bedrooms
  • 12 bedrooms
  • Sleeps 28
  • 12 King Beds

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About the area

Tulum

At Majaro Apartments you'll be 4.3 km (2.7 mi) from Tulum Beach and 1.9 km (1.2 mi) from Holistika Art Walk. Highlights at this Mediterranean hotel include an outdoor swimming pool, free self-parking and a rooftop terrace. .This pet-friendly hotel offers free WiFi in public areas. There's also the convenience of an airport shuttle. .Within a 15-minute drive of this 3.5-property class La Veleta hotel, attractions include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Holistika Art Walk - 5 min drive - 1.8 km
  • Jaguar Park - 6 min drive - 2.1 km
  • Hospital de Tulum - 6 min drive - 1.8 km
  • Hunab Lifestyle Center - 6 min drive - 2.5 km
  • Dos Aguas Park - 7 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 100 min drive

Restaurants

  • ‪Delicia - ‬11 min walk
  • ‪El Agavero - ‬14 min walk
  • ‪Guacamole Club - ‬11 min walk
  • ‪La Consentida - ‬9 min walk
  • ‪Vaivén - ‬14 min walk

About this property

Majaro Apartments

Mediterranean hotel with rooftop terrace and outdoor pool
As a guest of Majaro Apartments, you'll find an outdoor pool and a rooftop terrace. Public spaces have free WiFi. You can enjoy a drink at the swim-up bar. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 12 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2021
  • Terrace on the roof
  • Poolside lounge chairs
  • Smoking in designated areas
  • Swim-up bar
Majaro Apartments offers 12 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Memory foam beds feature down duvets and premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Guest services

  • Housekeeping (on request)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2021
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: MXN 400 per pet, per stay, plus a deposit of MXN 400 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 630 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 400 per stay
  • Pet fee: MXN 400 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number OMA211029MB8

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Majaro Tulum Hotel
Majaro Tulum Tulum
Majaro Hotel Tulum
Majaro Tulum Hotel Tulum
Majaro Hotel Boutique Tulum

Frequently asked questions

What is the cancellation policy at Majaro Apartments?

Majaro Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Majaro Apartments?

Yep, Majaro Apartments has a free self car park.

Are there any beaches close to Majaro Apartments?

The closest beach to Majaro Apartments is Playa Paraiso (3.8 km).

Does Majaro Apartments have a pool?

Majaro Apartments has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Majaro Apartments?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Majaro Apartments?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Majaro Apartments Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 58 out of 101 reviews
Rating 8 - Good. 22 out of 101 reviews
Rating 6 - Okay. 8 out of 101 reviews
Rating 4 - Poor. 2 out of 101 reviews
Rating 2 - Terrible. 11 out of 101 reviews

Reviews

6/10 Okay

Ruben

Travelled with family
unstaffed nobody on sight
Stayed 2 nights in Sep 2025

8/10 Good

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
Stayed 8 nights in Jun 2025

2/10 Terrible

Kyra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
Stayed 2 nights in Jun 2025

8/10 Good

Sim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandy Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

FRANCISCA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar pesimo, NO RECOMENDADO

Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Xatanya

Travelled with family
Liked: Cleanliness, amenities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , calm , easy to check in.
Stayed 1 night in Feb 2025

8/10 Good

Saudi, Conyers

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days
Stayed 9 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum - January - Zamna

We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.
Stayed 2 nights in Jan 2025

10/10 Excellent

Denette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

if you want relaxation…this is it.

Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
the amazing pool that convinced me to go with this hotel.
Stayed 2 nights in Jul 2024

6/10 Okay

SHAZIA

Stayed 5 nights in Apr 2024

8/10 Good

Irina

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Could have been so much better

Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
Stayed 11 nights in Feb 2024

10/10 Excellent

Susana

Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2024

2/10 Terrible

Jesús

Stayed 1 night in Jan 2024

10/10 Excellent

habib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

Kattina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Latasha

Liked: Staff & service
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 3 nights in Nov 2023

6/10 Okay

Ilona

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No elevator so no considerations for older persons. Had to pay for an extra room because of that. I had massages included and never got them due to very poor communication with staff . All that and no desire to compensate in other ways. The property is located in an area where there are no modern roads. I was not impressed.
Stayed 3 nights in Oct 2023

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. They were very attentive to our needs
Stayed 4 nights in Sep 2023