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MainStay Suites Louisville Jeffersontown

2.5 star property
Hotel in Louisville with fitness centre and 24-hour front desk

Photo gallery for MainStay Suites Louisville Jeffersontown

Gazebo
Standard Room, 1 Queen Bed, Non Smoking
Exterior
Suite, 1 Queen Bed with Sofa bed, Non Smoking
Room, 2 Double Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry
The current price is AU$121
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
11762 Commonwealth Dr, Louisville, KY, 40299
  • Place, Southeast Christian Church
    ‪3 min drive‬
  • Place, Mall St. Matthews
    ‪9 min drive‬
  • Place, E.P. Tom Sawyer State Park
    ‪9 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(52 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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About the area

Louisville

At MainStay Suites Louisville Jeffersontown you'll be 2.2 km (1.4 mi) from Southeast Christian Church and 4.8 km (3 mi) from Stonefield Square Shopping Center. Highlights at this hotel include free self-parking, and in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Other amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 20-minute drive of this Jeffersontown hotel include Ohio River Valley and Louisville Mega Cavern.

What's nearby

  • Southeast Christian Church - 3 min drive - 2.4 km
  • Mall St. Matthews - 9 min drive - 11.7 km
  • E.P. Tom Sawyer State Park - 9 min drive - 8.1 km
  • Oxmoor Center - 10 min drive - 12.7 km
  • Valhalla Golf Club - 10 min drive - 11.5 km

Getting around

  • Louisville International Airport (SDF) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬20 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Daniel’s Little Mexico - ‬5 min walk

About this property

MainStay Suites Louisville Jeffersontown

Hotel in Louisville with fitness centre and 24-hour front desk
As a guest of MainStay Suites Louisville Jeffersontown, you'll find a fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly MainStay Suites Louisville Jeffersontown also features multilingual staff, a picnic area, and coffee/tea in common area. Self parking is free.

This Louisville hotel is smoke free.

  • 76 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
MainStay Suites Louisville Jeffersontown offers 76 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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Clarion Pointe Louisville East
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,174 reviews
The price is AU$126
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

Frequently asked questions

What is the cancellation policy at MainStay Suites Louisville Jeffersontown?

MainStay Suites Louisville Jeffersontown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MainStay Suites Louisville Jeffersontown?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Louisville Jeffersontown on 15 Nov 2025 start from AU$120.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MainStay Suites Louisville Jeffersontown?

Yep, MainStay Suites Louisville Jeffersontown has a free self car park and free RV/bus/truck parking.

Is MainStay Suites Louisville Jeffersontown family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that MainStay Suites Louisville Jeffersontown is a hit with families.

Is there a free airport shuttle available at MainStay Suites Louisville Jeffersontown?

No, MainStay Suites Louisville Jeffersontown does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites Louisville Jeffersontown?

Check-in begins at 3 PM. Check-out time is noon.

MainStay Suites Louisville Jeffersontown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1010 reviews
Rating 8 - Good. 296 out of 1010 reviews
Rating 6 - Okay. 118 out of 1010 reviews
Rating 4 - Poor. 84 out of 1010 reviews
Rating 2 - Terrible. 88 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Darryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to break up a long trip.
Stayed 1 night in Jul 2025

4/10 Poor

Alejandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Jul 2025

4/10 Poor

Frank

Travelled with family
Disliked: Room comfort

Never again

The bed was the most uncomfortable bed. The air conditioning went out on a 95 degree day , the elevator was super loud and it jumped a couple inches when the doors opened. I’m not sure what was worse, the smell of weed in the hallways or the smell of burnt beans someone was cooking.
Stayed 2 nights in Jul 2025

4/10 Poor

Ashley

Stayed 1 night in Jul 2025

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, room was clean. Was just what was needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd floor hallway smelled like cigarettes smoke. 3 of 4 ev chargers were blocked by ICE vehicles. Room was nice staff was friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

CLIFFORD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wiliam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Michelle

G

Great location! Nice to have a kitchenette and lots of counter space.
Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I give 5 stars

It went amazing
Stayed 1 night in Jul 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service

Decent

I like that the room service is only after you leave unless requested. The first day it smelled a bit odd and the elevator always did, but it was a bit better after day one. The staff was super friendly and told me if there was no parking for the electric car charging and there were cars there not charging to let them know, but we never encountered this - there was always at least one spot for us to use. The bed was very loud, so any time you moved even a little it was a bit nuts. Also loud outside early Monday, morning, but overall good. I'd stay there again. The room was clean and there was a mini kitchen in case we'd wanted to eat there.
Stayed 3 nights in Jul 2025

4/10 Poor

Brittney

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
There was anys in the room,on the bed and counter top
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Stayed 2 nights in Jul 2025

6/10 Okay

Chetan, Cartersville

Stayed 1 night in Jul 2025

8/10 Good

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Tonya

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact it was close to the job I was working at..
Stayed 6 nights in Jul 2025

10/10 Excellent

Enry, Louisville

Really nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Terry

Stayed 1 night in Jun 2025

2/10 Terrible

Lise

Disliked: Amenities
Certain staff I observed a number of times treated guests with disrespect and common decency.
Stayed 1 night in Jun 2025

6/10 Okay

Neil

Travelled with family
Disliked: Staff & service
Missing smoke detector in room. Only one chair for double room and kitchenette.
Stayed 1 night in Jun 2025

10/10 Excellent

Yoana

Travelled with family, Travelled with family and small children
Staff is always very welcoming and nice here. No doubts. The property needs improvement though. Elevator floor is missing tiles. Hallways stink like smoke and AC doesn't work much on the hallway. The first night was noise bc a guest was playing music loud but the front desk lady addressed it. Overall this is our 2nd time staying and price is good, rooms are clean and we feel Comfortable. I would just recommend to do some maintenance to the property and fix these few things to make it better for the upcoming guests.
Stayed 2 nights in Jun 2025

2/10 Terrible

Michael

Liked: Property conditions & facilities
I can overlook the 5 baby black and brown roaches I killed and the German cockroach that was in my bed when I cam back from the bathroom, but the drunken loud party with music in the room next door on our last night that started at 230AM literally ran us out of the hotel. We called the office for an hour with no answer, then finally called corporate. They called and were able to reach the front desk. The front desk and a visit from the police were ineffective at stopping the noise and at 5AM (with only 2.5 hours of sleep) we had had enough, so we packed up our stuff and checked out at 7AM. The hotel refused to refund us for this night. Our plan was to sleep in and get up at 930 for 11AM checkout, then do our 7 hour drive to our next hotel. Totally unacceptable.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2025