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Holiday Inn Louisville East - Hurstbourne by IHG

3.0 star property
Suburban hotel with free local area shuttle and fitness centre

Photo gallery for Holiday Inn Louisville East - Hurstbourne by IHG

Standard Room, 2 Queen Beds
Suite, 1 Bedroom
Daily buffet breakfast (USD 15 per person)
Exterior
Indoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly
The current price is AU$171
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
1325 South Hurstbourne Parkway, Louisville, KY, 40222
  • Place, Mall St. Matthews
    ‪5 min drive‬
  • Place, Oxmoor Center
    ‪6 min drive‬
  • Place, Louisville Mega Cavern
    ‪11 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Louisville

At Holiday Inn Louisville East - Hurstbourne by IHG, you'll be 5 km (3.1 mi) from Oxmoor Center and 7.6 km (4.7 mi) from Mall St. Matthews. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Winners Circle Restaurant, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 22000 square feet (2044 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of a free area shuttle. .Places within a 15-minute drive of this 3-property class Jeffersontown hotel include Louisville Zoo and Louisville Mega Cavern.

What's nearby

  • Mall St. Matthews - 5 min drive - 6.2 km
  • Oxmoor Center - 6 min drive - 7.2 km
  • Louisville Mega Cavern - 11 min drive - 14.4 km
  • Louisville Zoo - 12 min drive - 14.4 km
  • Kentucky Exposition Center - 15 min drive - 19.2 km

Getting around

  • Louisville, KY (LOU-Bowman Field) - 10 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Panda Express - ‬7 min walk
  • ‪IHOP - ‬3 min walk

About this property

Holiday Inn Louisville East - Hurstbourne by IHG

Suburban hotel with free local area shuttle and fitness centre
Holiday Inn Louisville East - Hurstbourne by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 22000 square feet (2044 square metres) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Louisville East - Hurstbourne by IHG. A free area shuttle within 5 miles is available. Self parking is free.

This 3-star Louisville hotel is smoke free.

  • 187 guestrooms or units
  • 7 levels
  • 2 buildings
  • Conference rooms
  • 22000 sq ft of conference space
  • 2044 sq. m of conference space
  • Built in 1986
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Louisville East - Hurstbourne by IHG offers 187 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne By Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne an IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Louisville

Frequently asked questions

What is the cancellation policy at Holiday Inn Louisville East - Hurstbourne by IHG?

Holiday Inn Louisville East - Hurstbourne by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Louisville East - Hurstbourne by IHG?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Louisville East - Hurstbourne by IHG on 28 Sept 2025 start from AU$170.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Louisville East - Hurstbourne by IHG?

Yep, Holiday Inn Louisville East - Hurstbourne by IHG has a free self car park.

Does Holiday Inn Louisville East - Hurstbourne by IHG have a pool?

Holiday Inn Louisville East - Hurstbourne by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Holiday Inn Louisville East - Hurstbourne by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Louisville East - Hurstbourne by IHG is a hit with families.

Does Holiday Inn Louisville East - Hurstbourne by IHG serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Holiday Inn Louisville East - Hurstbourne by IHG?

No, Holiday Inn Louisville East - Hurstbourne by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Louisville East - Hurstbourne by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Louisville East - Hurstbourne by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Louisville East - Hurstbourne by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 262 out of 652 reviews
Rating 8 - Good. 194 out of 652 reviews
Rating 6 - Okay. 98 out of 652 reviews
Rating 4 - Poor. 59 out of 652 reviews
Rating 2 - Terrible. 39 out of 652 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was okay. It was clean and the staff was very nice and friendly. But there is an old section of the hotel that needs to be torn down. It’s all boarded up and looks uninhabitable. From our room window overlooking the area it’s disgusting, water standing, old furniture outside, it’s just unsanitary and unsightly.
Stayed 2 nights in Jun 2025

8/10 Good

michael

Stayed 1 night in Jun 2025

10/10 Excellent

Nola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for the filthy microwave our stay was great. Our room was clean. Our bed was new and clean and and our pillows were great too. We didn’t find any bugs.
Stayed 3 nights in Jun 2025

10/10 Excellent

Garry

Stayed 1 night in Jun 2025

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were graded with a pleasant welcome from Brittney at the front desk. She knew the answer to each and every question we had we had a little problem, nothing major and we called down to the front desk and she took care of it right away. There are some people that work Customerservice these days That act like it’s a chore to do their job but once you meet Brittney at Holiday Inn you’ll see that she takes her job very seriously and she does it very well. If I were in management, she would definitely be one of my assistance or a supervisor with her at the front desk. I would know my business is going to Be Run the right way and our guest will be very happy thank you Brittney for welcoming us to the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

mikael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and very very clean. To be an older hotel don’t let it discourage you from staying here. The older part is not part of the hotel now it is just the large building and it’s definitely a hotel I will continue to reside at when I come to Louisville. Looking for a beautiful event space this place several meeting rooms to ball rooms!! Excellent management and staff. Especially the young lady works the evening shift I’m not sure of her name but she’s the best dark hair curls she’s so kind!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Marion, Stockbridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet
Stayed 2 nights in Apr 2025

8/10 Good

Marion, Stockbridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean quiet
Stayed 2 nights in May 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Karle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is older and seems rundown. When I arrived in my hotel room, there was old food in the fridge from previous guests.
Stayed 2 nights in May 2025

10/10 Excellent

Nita

Stayed 3 nights in May 2025

10/10 Excellent

George

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newly remodeled
Stayed 1 night in Feb 2025

10/10 Excellent

Traci

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

lisa

Business traveller
Liked: Cleanliness, staff & service
The air did not work right in the room. The location was good for what we were doing there.
Stayed 2 nights in May 2025

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
I paid a deposit on condition of room in cash for $60. I tried to get back and they said I did not pay for security deposit. I called several times and they refused to resolve issue. This is an untrustworthy place because they don't seem to exude honesty in their business relationships. I don't trust this particular facility.
Stayed 1 night in Apr 2025

10/10 Excellent

Lana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2025

8/10 Good

Christi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The staff was excellent! The hotel was nice and the room was comfortable. The breakfast was also nice.
Stayed 1 night in Apr 2025

6/10 Okay

John

Disliked: Property conditions & facilities
While checking out Monday morning 4/21, I asked the desk clerk to speak with the manager, whom I was not available. The clerk courteously, asked if he could help me with anything. I told him I wished to advise them of what I felt was a dangerous condition in the bathroom tub as being VERY, VERY slick/slippery to step into when wet, causing a slip/fall condition. Which I did experience, and fortunately with some fast footwork saving me a potential accident and the hotel owners a potential expensive lawsuit. Also, as a note the operation of the shower was not obvious and quite perplexing being controlled by a valve under neath the water faucet out of plain site. John R Ford
Stayed 1 night in Apr 2025

8/10 Good

Holly Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rundown abandoned hotel was a little disconcerting upon arrival but the overall hotel itself was very nice. The walls are very thin. We could hear other guests at all hours.
Stayed 2 nights in Apr 2025

2/10 Terrible

Taylor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whoever was working the front desk Thursday evening she was completely rude and outta pocket for no reason. Asked if they had handicap rooms and she said she wouldn’t change it which was no problem until she started with her little rude comments. WILL NEVER stay again may look nice but staff makes the hotel feel hostel!
Stayed 1 night in Apr 2025

2/10 Terrible

Kelli

Stayed 1 night in Apr 2025