Hilton Long Beach Hotel

Property class: 4

Photo gallery for Hilton Long Beach Hotel

Lobby sitting area
Terrace/patio
Exterior
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$206
includes taxes & fees
10 May - 11 May

Explore the area

View map
701 West Ocean Blvd, Long Beach, CA, 90831
  • Place, The Pike Outlets
    ‪10 min walk‬
  • Place, Aquarium of the Pacific
    ‪13 min walk‬
  • Place, Long Beach Convention and Entertainment Center
    ‪17 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪46 min drive‬

Room options

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Corner

7.4 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

7.0 out of 10
Good
(13 reviews)
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired)

7.0 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

Mobility Hearing Accessible Junior Suite with Roll-in Shower

  • Sleeps 3

Mobility Hearing Accessible King Room with Roll-in Shower

  • Sleeps 3

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 3

Premium Room, 1 King Bed (Wellness)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds (Wellness)

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Premium Wellness King Room

  • Sleeps 3

Premium Wellness Two Queen Room

  • Sleeps 4

Mobility Hearing Accessible Premium Wellness King Room with Tub

  • Sleeps 3

King Room with Small Balcony

  • Sleeps 2

King Room with Extra Large Balcony

  • Sleeps 2

Two Queen Room with Extra Large Balcony and Outdoor Seating

  • Sleeps 4

Two Queen Beds with Small Balcony

  • Sleeps 4

Mobility/hearing Access Deluxe King Room with Tub High Floor

  • Sleeps 2

Deluxe Two Queen Room Private Keyed Off Floors

  • Sleeps 4

Deluxe King Room Private Keyed Off Floors

  • Sleeps 2

Mobility/hearing Access Deluxe King Room with Roll in Shower High Floor

  • Sleeps 2

Junior King Suite With Balcony

  • Sleeps 2

1 King Junior Suite With Extra Large Balcony

  • Sleeps 2

King Room

  • Sleeps 2

One-Bedroom Presidential King Suite-Non-Smoking

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Corner King Room with Balcony

  • Sleeps 2

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(152 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(130 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Long Beach

Hilton Long Beach Hotel places you in the centre of Long Beach, within just a 15-minute stroll of Aquarium of the Pacific and Long Beach Convention and Entertainment Center. Highlights at this Art Deco hotel include 2 restaurants, an outdoor swimming pool and a free area shuttle. .The coffee shop, Grab and Go Starbucks, is open for breakfast and lunch. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, free pool cabanas and pool loungers as well as access to aerobics classes. 31142 square feet (2893 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free shopping centre shuttle. .With a stay at this 4-property class Downtown Long Beach hotel, you'll be 2.5 km (1.5 mi) from RMS Queen Mary and 3 km (1.9 mi) from Long Beach Cruise Terminal.

What's nearby

  • One World Trade Center - 3 min walk - 0.3 km
  • The Pike Outlets - 10 min walk - 0.9 km
  • Aquarium of the Pacific - 13 min walk - 1.2 km
  • Long Beach Convention and Entertainment Center - 17 min walk - 1.4 km
  • RMS Queen Mary - 4 min drive - 3.4 km

Getting around

  • Downtown Long Beach Station - 12 min walk
  • Norwalk- Santa Fe Springs Station - 21 min drive
  • Los Angeles Intl. (LAX) - 37 min drive

Restaurants

  • ‪Buono's Pizzeria - ‬9 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Hilton LB Lounge - ‬1 min walk
  • ‪Bubba Gump Shrimp Co. - ‬14 min walk
  • ‪Savoury Fusion Grill - ‬8 min walk

About this property

Hilton Long Beach Hotel

Hilton Long Beach Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre, 6 meeting rooms, and coworking spaces are available. Event space at this hotel measures 31142 square feet (2893 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Long Beach Hotel. An area shuttle within 1.5 miles and A cruise ship terminal shuttle are free. For a fee, parking is available.

This Art Deco Long Beach hotel is smoke free.

  • 399 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 31142 sq ft of conference space
  • 2893 sq. m of conference space
  • Built in 1992
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hilton Long Beach Hotel offers 399 accommodations with laptop-compatible safes and video game consoles. Beds feature down duvets. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 1.5 miles
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Parking on site (USD 35 per night; includes in/out privileges)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • ENCLAVE
  • Grab and Go Starbucks
  • The LOFT

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Stereo
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (31,142 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Parties and events are allowed on site. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Executive Meeting
Hilton Executive Meeting Hotel Long Beach Center
Hilton Long Beach Executive Meeting Center
Hilton Long Beach & Executive Meeting Hotel Long Beach
Hilton Long Beach And Executive Meeting Center
Hilton Long Beach Hotel
Hilton Long Beach
Coast Long Beach Hotel
Hilton Long Beach Hotel Hotel
Hilton Long Beach Hotel Long Beach
Hilton Long Beach Hotel Hotel Long Beach

Frequently asked questions

What is the cancellation policy at Hilton Long Beach Hotel?

Hilton Long Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Long Beach Hotel?

As of 23 Apr 2026, prices found for a 1-night stay for 2 adults at Hilton Long Beach Hotel on 10 May 2026 start from AU$206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Long Beach Hotel?

Yep, Hilton Long Beach Hotel has a self car park with in/out privileges for USD 35 per night. A self car park is also available, for a fee.

Are there any beaches close to Hilton Long Beach Hotel?

The closest beach to Hilton Long Beach Hotel is Huntington Beach Beaches (21.8 km).

Does Hilton Long Beach Hotel have a pool?

Hilton Long Beach Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hilton Long Beach Hotel?

Hilton Long Beach Hotel features an outdoor pool, free pool cabanas and 2 restaurants.

Does Hilton Long Beach Hotel serve breakfast?

You bet, cooked-to-order brekkie is offered on weekdays between 6:00 AM and 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Long Beach Hotel?

No, Hilton Long Beach Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Long Beach Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Long Beach Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Long Beach Hotel?

Cats and dogs are welcome at Hilton Long Beach Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 34 kg per pet.

Hilton Long Beach Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1056 out of 1819 reviews
Rating 8 - Good. 274 out of 1819 reviews
Rating 6 - Okay. 214 out of 1819 reviews
Rating 4 - Poor. 117 out of 1819 reviews
Rating 2 - Terrible. 158 out of 1819 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Leena

Liked: Cleanliness, amenities, property conditions & facilities
Modern, clean hotel with good size room and bath room. Friendly and quick service even with AI.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vicki

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Engineering was helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Malady

Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition, but the tub was a little outdated as were the curtains. It was rusty and wearing out. Everything else was very clean. The front staff wasn’t very welcoming and just seem as if they didn’t want to be there. Overall, it was a nice stay. I would say the best thing was the pool area and the restaurant/bar downstairs that stayed open late.
Stayed 1 night in Jan 2026

2/10 Terrible

Pory

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At our arrival at the front desk, the staff member seemed passive and uninterested in checking us in. She didn't greet or welcome us. She asked for our last name, checked us in, and handed us our room key cards. That's it. She barely said 10 words to us. In fact, the entire front desk staff gives the appearance that they are unpleasant to talk to. Mind you, this place was not busy. The hotel is just old and run-down. Our room's fixtures and hardware are old and rusty. The toilet seat moves, and the windows are dirty. Our daughter used the swimming pool, and the skin around her neck turned blue. A quick search suggested the pool might have recently been painted and was not allowed to dry before the water was filled. We recently stayed at the Hilton Regency Waikiki a month ago, and even that location is so much better. The Hilton Long Beach needs to be remodeled, and the staff retrained to provide better customer service. Until then, I will never book with Hilton again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Miishun

Liked: Cleanliness, staff & service, amenities
Stay was above and beyond
Stayed 2 nights in Jan 2026

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Great service and nice hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
All of it!
Stayed 1 night in Jan 2026

8/10 Good

kyung uk, sao paulo

Stayed 1 night in Jan 2026

10/10 Excellent

MIGUEL

Stayed 1 night in Jan 2026

2/10 Terrible

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Cole

Liked: Cleanliness, amenities, property conditions & facilities
Staff and hotel was great!
Stayed 1 night in Jan 2026

10/10 Excellent

Alma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Comfortable
Stayed 1 night in Jan 2026

6/10 Okay

Brydee

Stayed 2 nights in Jan 2026

10/10 Excellent

Katherine

Stayed 1 night in Dec 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and comfy really relaxing
Stayed 3 nights in Jan 2026

8/10 Good

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Water pressure in shower was not great
Stayed 1 night in Jan 2026

10/10 Excellent

ALEXANDRA

Stayed 5 nights in Jan 2026

10/10 Excellent

Ferymie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, safe parking and great location
Stayed 1 night in Jan 2026

2/10 Terrible

Abraham

Travelled with partner
Disliked: Property conditions & facilities
Parking was expensive and the hotel doesn't have enough parking spaces for their guests. Ended up paying 35 a night in just parking alone. Definitely won’t be returning into this location again. The rooms were very humid inside and the windows very dirty. Couldn’t enjoy the small view that I did have.
Stayed 3 nights in Jan 2026

2/10 Terrible

Douglas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled moldy, the phone did not work, and the bathroom door locked itself shut. My son shut the bathroom door as he walked out from his shower. I then tried to go in the bathroom, but the door knob froze as if it was locked. It was late and I tried calling staff and made several attempted calls, but every option on the phone had a busy signal. Finally, I had to put my clothes on and go down and talk to the front desk where two male agents and a security guard were hanging out talking. I informed them about the stuck bathroom door and they said they have had complaints from other customers about the same problem. The agents told me that it was after eleven pm and there was no maintenance staff available to help me with the stuck door. They said all they could do is move me to a different room, but it was late and my wife and kids were already asleep and all our luggage was unpacked. I then informed them I would work on getting the door open myself. I then asked them why the room phone was not working and they said they did not know why. At this point it was a moot point telling them about how the room smelled like mold. I was very disappointed in this Hilton property. Also the hallway to the room was filthy with bits of garbage and paper all over like it hadn't been vacuumed in awhile. We cruise out of Long Beach two to three times a year and always stay at a hotel the night before. We will go back to staying at the Queen Mary.
Stayed 1 night in Jan 2026

10/10 Excellent

Mitchell E.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Stayed 1 night in Dec 2025

6/10 Okay

Gyula, Woodland Hills

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Jan 2026

8/10 Good

Hilda

Stayed 1 night in Jan 2026

8/10 Good

Fabian, Vancouver

Spacious and comfortable
Stayed 1 night in Dec 2025