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Best Western Ontario Mills Mall

Property class: 2.5

Photo gallery for Best Western Ontario Mills Mall

A hotel entrance with a covered area, palm trees, and a clear sky.
Reception
An outdoor patio with Adirondack chairs and a fire pit, surrounded by a stone wall and a building with multiple windows.
A spacious lobby with a tiled floor, a sofa, a dining area, and a large window.
A hotel room with a bed, a desk, a chair, a sofa, a lamp, and a painting on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is AU$170
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
4395 Ontario Mills Pkwy, Ontario, CA, 91764
  • Place, Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Place, iFLY Indoor Skydiving - Ontario
    ‪5 min walk‬
  • Place, Toyota Arena
    ‪15 min walk‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪5 min drive‬

Room options

View all photos for Accessible - 1 King,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

A hotel room with a large bed, a desk, a chair, a lamp, and a telephone.

Accessible - 1 King,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Accessible - 2 Queen,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Accessible - 2 Queen,Mobility Accessible,Roll In shower,Work desk,Non smoking,Full Breakfast

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Accessibility - 1 King, Roll-in Shower, Nonsmoking

A hotel room with a large bed, a desk, a chair, a lamp, and a telephone.

Accessibility - 1 King, Roll-in Shower, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a dresser.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A bathroom with white tiled walls, a shower with a handheld showerhead, a grab bar, a bench with towels, and a toilet with a grab bar.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a microwave, a coffee maker, and a mini fridge.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

A hotel room with a large bed, a television, a desk, a chair, and a dresser.

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

A hotel room with a large bed, a desk with a chair, a television, and a dresser.

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Ontario

Best Western Ontario Mills Mall puts you in the heart of Ontario, connected to a shopping centre and within a 20-minute stroll of Ontario Mills Shopping Mall and Toyota Arena. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. 797 square feet (74 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. .With a stay at this Arena District hotel, you'll be 2.9 km (1.8 mi) from Scandia Amusement Park and 3.6 km (2.2 mi) from Cucamonga-Guasti Regional Park.

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.2 km
  • iFLY Indoor Skydiving - Ontario - 5 min walk - 0.5 km
  • Toyota Arena - 15 min walk - 1.3 km
  • Ontario Convention Center - 6 min drive - 5.6 km
  • Honda Center - 47 min drive - 68.5 km

Getting around

  • Rancho Cucamonga Station - 10 min drive
  • Ontario Intl. Airport (ONT) - 13 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪In-N-Out Burger - ‬5 min walk
  • ‪Rainforest Cafe - ‬11 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬4 min walk

About this property

Best Western Ontario Mills Mall

Best Western Ontario Mills Mall offers its guests an outdoor pool, a hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 797 square feet (74 square metres) and includes conference space. The business-friendly Best Western Ontario Mills Mall also features multilingual staff, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This Ontario hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • 797 sq ft of conference space
  • 74 sq. m of conference space
  • Full breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
Best Western Ontario Mills Mall offers 105 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus a one-off USD 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario

Frequently asked questions

Is parking available at Best Western Ontario Mills Mall?

Yep, Best Western Ontario Mills Mall has a free self car park.

How much does it cost to stay at Best Western Ontario Mills Mall?

As of 4 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Ontario Mills Mall on 5 Oct 2026 start from AU$170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Ontario Mills Mall have a pool?

Best Western Ontario Mills Mall has an outdoor pool.

What makes Best Western Ontario Mills Mall a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Ontario Mills Mall.

Does Best Western Ontario Mills Mall serve breakfast?

Yeah, our travelers highly rate the free full breakfast here! Served on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Ontario Mills Mall?

No, Best Western Ontario Mills Mall does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Ontario Mills Mall?

Check-in begins at 3 PM. Check-out time is noon.

Best Western Ontario Mills Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 699 reviews
Rating 8 - Good. 135 out of 699 reviews
Rating 6 - Okay. 53 out of 699 reviews
Rating 4 - Poor. 27 out of 699 reviews
Rating 2 - Terrible. 23 out of 699 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, amazing staff, clean, comfortable, great location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good place to stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were large and bed was very comfortable. Breakfast was ok. Definitely will stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always great when I stay at this property no complaints at all.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the stay it was a good experience. My husband and I had a good time for our first getaway together.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Very comfortable and well-maintained hotel. Check-in was smooth and the service was excellent.”
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well decorated. Breakfast was good. We liked the proximity to Ontario Mills Mall
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very comfortable and spotless. Excellent breakfast. Perfect location close to Ontario Mills Mall and freeways. Very friendly staff. My friends and I totally enjoyed our short stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordability & Cleanliness
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay. Staff was nice and the bed was great!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Room was clean and the AC worked fine.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

It's a quick walk to Ontario Mall other than that I can't say anything
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms excellent staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room everything A+ highly recommended would stay again soon :)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Room has a microwave. No old carpet smell.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the staff was great, and overall it was really good. would stay again here without any doubt.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here. Very convenient location.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The staff was great!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Soild stay for my work trip
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Excellent staff. Quiet and conveniently.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price one of the nicest places we have stayed at.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very clean and nice hot tub and pool. In a convenient location in Ontario and by the mall and airport. I would definitely recommend.
Stayed 3 nights in Feb 2026