citizenM Tower of London

4.0 star property
Hotel with a restaurant, steps from Tower of London

Photo gallery for citizenM Tower of London

Check-in/check-out kiosk
King Room - Tower View | City view
Building design
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is AU$251
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    ‪2 min walk‬
  • London Bridge
    ‪13 min walk‬
  • St. Paul's Cathedral
    ‪19 min walk‬
  • London (LCY-London City)
    ‪16 min drive‬

Room options

King Room - Tower View

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Pillow-top bed
Rainfall showerhead
Eco-friendly toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

8.8 out of 10
Excellent
(288 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Pillow-top bed
Rainfall showerhead
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

At citizenM Tower of London you'll be within just a 5-minute stroll of Tower of London and within 15 minutes of London Bridge. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a bar/lounge. .CloudM is the hotel's own bar. 8 meeting rooms, a 24-hour business centre, and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 11 AM. .With a stay at this 4-property class London City Centre hotel, you'll be 1.8 km (1.1 mi) from St. Paul's Cathedral and 3.5 km (2.2 mi) from Covent Garden Market.

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 8 min walk - 0.7 km
  • London Bridge - 13 min walk - 1.2 km
  • St. Paul's Cathedral - 19 min walk - 1.7 km
  • Big Ben - 9 min drive - 4.6 km

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London (LCY-London City) - 28 min drive

Restaurants

  • ‪canteenM - ‬1 min walk
  • ‪The Liberty Bounds - ‬2 min walk
  • ‪Savage Garden - ‬2 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪The Minories - ‬3 min walk

About this property

citizenM Tower of London

Hotel with a restaurant, steps from Tower of London
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 levels
  • 2 coffee shops
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height desk (74 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

What is the cancellation policy at citizenM Tower of London?

CitizenM Tower of London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Tower of London?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at citizenM Tower of London on 31 Aug 2025 start from AU$250.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM Tower of London a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Tower of London.

Does citizenM Tower of London serve breakfast?

You bet, our travelers give top marks to the buffet breakfast here! Offered daily between 6 AM and 11 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM Tower of London?

No, citizenM Tower of London does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Tower of London?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Tower of London?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM Tower of London?

No, only service animals are allowed.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1229 out of 1727 reviews
Rating 8 - Good. 328 out of 1727 reviews
Rating 6 - Okay. 99 out of 1727 reviews
Rating 4 - Poor. 42 out of 1727 reviews
Rating 2 - Terrible. 29 out of 1727 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, close to everything and the room had everything you needed
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Excellent location and friendly, helpful staff. Room was warm and the AC fan speed and temperature did not seem to work properly.
Stayed 3 nights in May 2025

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still my favourite hotel in London

My favourite hotel when in the city for work. The location is perfect for underground access or walking into financial district or an evening walk after work around the tower or down to the river. Loads of owner run little eateries around offering gorgeous food. Citizens food is very good though limited menu but well delivered. Service is always first class and above all the beds are the best nights sleep you will ever have. Also if you like tech you will love being able to change all the lights in your room and open the blinds and curtains from your iPad with simple linking to the tv to watch Netflix or Prime.
View from my bed of The Tower of London
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love CitizenM
Stayed 4 nights in May 2025

8/10 Good

Chilenye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay at a central location in Location
Stayed 3 nights in May 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citizen Tower Bridge was right next to a tube station, which made it instantly easy to hop on and get around London quickly. Room also had a lot of nice features, and the breakfast buffet was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Katie

Stayed 1 night in May 2025

10/10 Excellent

Gary

Stayed 1 night in May 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and great staff! Check in and out was super easy
Stayed 1 night in May 2025

10/10 Excellent

Amanda-Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in prime location with underground and train next door to hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I purchased a pastry in the coffee shop and when I asked for a fork the cashier retrieved one from under the coffee station and turned her back to me and started rubbing it vigiously in what looked like she was cleaning it. I interupted her by asking what she was doing and said hand it to me. It was indeed dirty. I took it, found a tray of clean cutlery and took a photo of both. Otherwise it was a great hotel for us.
Coffee shop cutlery after she rubbed it clean
Stayed 8 nights in Apr 2025

10/10 Excellent

Genelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of the Tower of London. Close to trains, London City Airport, Hop-on hop-off buses, and pubs. It was a good trip.
Stayed 4 nights in May 2025

10/10 Excellent

Serge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vibe
Stayed 2 nights in Apr 2025

10/10 Excellent

Kai Tai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and newly renovated
Stayed 5 nights in May 2025

10/10 Excellent

daniel

Stayed 1 night in May 2025

4/10 Poor

Michael, Fairfax

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

Michael T, Fairfax

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
rooms are TINY!!!! You can't event walk around the bed, it was like being on a cruise ship, but in smaller than the smallest room. It was ridiculous. Location is great, hotel is clean. The TV was also ridiculous...it had terrible broken reception the entire time on ALL channels. If you have the money, stay somewhere else- a huge mistake for me.
Stayed 2 nights in May 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a night in London
Stayed 1 night in May 2025

10/10 Excellent

fiona

Stayed 1 night in May 2025

10/10 Excellent

Keegan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location and the staff was very nice.
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ian

Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right above the Tower Bridge station. We worried that we might hear the trains, but couldn't hear or feel them. Bed was comfortable and the amenities were great in a hotel that has a new feel.
Stayed 2 nights in May 2025

10/10 Excellent

Daisy

Stayed 2 nights in May 2025

10/10 Excellent

Anjuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for a 40th birthday celebration and the hotel really made it special. Cocktails at the rooftop bar and a room with view. We will be back again!
Stayed 1 night in May 2025