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The Westin London City

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A modern lobby with a city view, featuring sofas, round tables, and large windows.
Creator video
A modern lounge with a fireplace, comfortable seating, and large windows offering a city view.
A spacious atrium with modern art installations, large windows offering views of the city, and a seating area with contemporary furniture.
A spacious lobby with a circular seating area, large windows, and a modern ceiling design.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$581
includes taxes & fees
23 Oct - 24 Oct

Explore the area

View map
60 Upper Thames Street, London, England
  • Place, Financial District
    ‪1 min walk‬
  • Place, River Thames
    ‪1 min walk‬
  • Place, St. Paul's Cathedral
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a seating area, and a view of the outside.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a table, and a view of the city.

Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

A modern hotel room with two beds, a sofa, a small table, and a bookshelf.

Signature Room, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

A modern hotel room with a large bed, a bedside table, a chair, and a desk.

Signature Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the city.

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Luxury Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Duplex, 1 Bedroom (View)

A modern hotel room with a large bed, a TV mounted on the wall, and a view of a cityscape.

Duplex, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

A modern bedroom with a bed, bedside table, and a circular rug.

Executive Suite, 1 Bedroom, City View

  • City view
  • 95 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 3 Bedrooms, River View (The Cadogan Residence, View)

A hotel room with a large bed, a desk with a chair, a TV, and a wooden wardrobe.

Room, 3 Bedrooms, River View (The Cadogan Residence, View)

  • River view
  • 164 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

A hotel room with a large bed, a desk with a chair, a TV, and a wooden wardrobe.

Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

  • River view
  • 164 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

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About the area

London

The Westin London City puts you in the heart of London, connected to the convention centre and within a 20-minute stroll of Tower of London and Tower Bridge. Highlights at this luxury hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. Hithe + Seek serves local cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and sauna. 6458 square feet (600 square metres) of event facilities include 7 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 5-property class London City Centre hotel, you'll be 2.3 km (1.4 mi) from London Eye and 2.6 km (1.6 mi) from Trafalgar Square.

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • River Thames - 1 min walk - 0.2 km
  • St. Paul's Cathedral - 6 min walk - 0.6 km
  • London Bridge - 12 min walk - 1.0 km
  • Tower of London - 16 min walk - 1.4 km

Getting around

  • Mansion House Underground Station - 4 min walk
  • London Cannon Street Station - 5 min walk
  • London (LCY-London City) - 37 min drive

Restaurants

  • ‪Rosslyn Coffee - ‬5 min walk
  • ‪Maya’s Stores - ‬5 min walk
  • ‪WatchHouse - ‬4 min walk
  • ‪Shake Shack Mansion House - ‬5 min walk
  • ‪GAIL's Bakery - ‬4 min walk

About this property

The Westin London City

The Westin London City offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury The Westin London City.

This 5-star London hotel is smoke free.

  • 226 guestrooms or units
  • 8 levels
  • 3 buildings
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 2021
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin London City offers 226 air-conditioned accommodations with tablet computers and espresso makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 32 per day)
  • Onsite parking available only on request

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hithe + Seek
  • Mosaic

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (103 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (98 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 30 per person
  • Nearby parking fee: GBP 32 per day (984 ft away)
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London

Frequently asked questions

What is the cancellation policy at The Westin London City?

The Westin London City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin London City?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at The Westin London City on 23 Oct 2026 start from AU$581, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Westin London City?

Yep, there is an onsite spa at The Westin London City. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does The Westin London City have a pool?

The Westin London City has an indoor pool. The pool is open 8:00 AM to 8:00 PM.

What makes The Westin London City a romantic place to stay?

A hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Westin London City.

Is The Westin London City family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin London City is a hit with families.

Does The Westin London City serve breakfast?

You bet, English brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Westin London City?

No, The Westin London City does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin London City?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin London City?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin London City?

Cats and dogs are welcome at The Westin London City, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

The Westin London City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 307 out of 397 reviews
Rating 8 - Good. 53 out of 397 reviews
Rating 6 - Okay. 22 out of 397 reviews
Rating 4 - Poor. 7 out of 397 reviews
Rating 2 - Terrible. 8 out of 397 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and fantastic staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Impeccably clean. Amazing staff and great breakfast
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was the BEST! Staff incredible. Location was good too. Love the spa!!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very well appointed, staff is very helpful and friendly. Breakfast is great. Rooms were surprisingly large for London, especially with the Marriot Bonvoy upgrades if you have a level that entitles you to an upgrade. Really enjoyed our stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish. Staff are absolutely amazing. Highly recommend this hotel for a memorable London experience. Thanks for looking after my family
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! We will definitely be back!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located, hospitable staff & excellent accommodations.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were incredibly helpful and welcoming a real professional and presentable vist
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay Facilities great and well maintained
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, good facilities, friendly staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Really comfy room. Brilliant location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities
Staff and brekfast was nice
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean modern hotel in a perfect location for everything you need.. I got a 90 massage with Lina in the heavenly spa located in the hotel and it was the best thing ever! Myself and my partner will be booking another weekend spa break here very soon! Wonderful place!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great property.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff couldnt have been more helpful. Fabulouds modern hotel. Great location for city center. Amazingly confortable beds. Would highly recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa facilities and masseuse. Staff were very friendly and helpful with any extra requests made. Would have appreciated a wider selection of hot food in the breakfast buffet. Overall great stay, would definitely stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay. I will return there shortly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Aesthetics, amenities, restaurant, personnel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great great great place to stay. Highly recommended.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good the hotel was clean and staff were very friendly,
Stayed 2 nights in Sep 2025