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The Cumberland, London

Where to?

Dates

April 2026

May 2026

Cocktail bar

Creator video - submitted by Fancy Nanc-ista

Exterior

Cocktail bar

Deluxe Twin

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet-friendly
Free Wi-Fi
Air-conditioning
Business services

includes taxes & fees

29 Mar - 30 Mar

Explore the area

The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL

Place, Marble Arch
‪1 min walk‬
Place, Hyde Park
‪2 min walk‬
Place, Park Lane
‪2 min walk‬
Airport, London (LHR-Heathrow)
‪59 min drive‬

Room options

Classic Single Room

Classic Single Room

Exceptional

16 sq m
1 bedroom
Sleeps 1
1 Single Bed

Classic Twin Room

Classic Twin Room

Wonderful

19 sq m
1 bedroom
Sleeps 2
2 Single Beds

Classic Double Room

Classic Double Room

Excellent

18 sq m
1 bedroom
Sleeps 2
1 Double Bed

Deluxe King

Deluxe King

Very good

23 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe Twin

Deluxe Twin

Very good

22 sq m
1 bedroom
Sleeps 2
2 Single Beds

Family Room

Family Room

Excellent

28 sq m
1 bedroom
Sleeps 4
2 Double Beds

Park View Room

Park View Room

Exceptional

Park view
26 sq m
1 bedroom
Sleeps 2
1 King Bed

Executive Twin Room

Executive Twin Room

Exceptional

26 sq m
1 bedroom
Sleeps 3
2 Single Beds

Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Exceptional

28 sq m
1 bedroom
Sleeps 3
1 King Bed

Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Good

38 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Star Suite (With Executive Club Lounge Access) | Living area

Star Suite (With Executive Club Lounge Access)

57 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Classic Accessible Double

Classic Accessible Double

Exceptional

28 sq m
1 bedroom
Sleeps 2
1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

Excellent

22 sq m
1 bedroom
Sleeps 2
1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

Sleeps 1

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

Sleeps 2

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

Sleeps 2

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

Sleeps 2

Premium bedding, in-room safe, desk, laptop workspace

Family Room

Sleeps 4

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

Sleeps 3

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room

Sleeps 3

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite

Sleeps 3

Premium bedding, in-room safe, desk, laptop workspace

Star Suite

Sleeps 3

Premium bedding, in-room safe, desk, laptop workspace

Park View Room

Sleeps 2

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

Sleeps 2

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

Sleeps 2

Premium bedding, in-room safe, desk, laptop workspace

Accessible Classic Double Room

Sleeps 2

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Property entrance

The Marble Arch Hotel, by Thistle

London City Centre

Free Wi-Fi
Restaurant
Air-conditioning
Gym

includes taxes & fees

5 Apr - 6 Apr

About the area

London

A luxury stay in the heart of London awaits you at The Cumberland, London. You'll be within steps of Frameless Immersive Art Experience and within a short 5-minute stroll of Hyde Park. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The restaurant, Lirica, serves Spanish cuisine and is open for lunch and dinner. SOUND Bar is the hotel's own cocktail bar, serving drinks along with light fare. 4306 square feet (400 square metres) of event facilities include 17 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class London City Centre hotel include Piccadilly Circus and Buckingham Palace.

What's nearby

Marble Arch - 1 min walk - 0.0 km
Hyde Park - 2 min walk - 0.2 km
Park Lane - 2 min walk - 0.2 km
Selfridges - 4 min walk - 0.4 km
Oxford Street - 12 min walk - 1.0 km

Getting around

Marble Arch Underground Station - 1 min walk
Marylebone Station - 15 min walk
London (LCY-London City) - 59 min drive

Restaurants

‪Zula Burger - ‬2 min walk
‪Blank Street Coffee - ‬1 min walk
‪SOUND Cafe - ‬1 min walk
‪Basta London - ‬3 min walk
‪Pret a Manger - ‬1 min walk

About this property

The Cumberland, London

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Cumberland, London. The hotel can provide concierge services and wedding services.

This 4.5-star London hotel is smoke free.

900 guestrooms or units

8 levels

Conference rooms

4306 sq ft of conference space

400 sq. m of conference space

Built in 1929

Deli

Charging station for electric cars

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Bellhop

Lift

No smoking on site

Bar or lounge

Dining venue

The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property entrance

Free Wi-Fi
Restaurant
Air-conditioning
Gym

includes taxes & fees

5 Apr - 6 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
24-hour offsite parking (GBP 60 per day); reservations required
24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Lirica
SOUND Bar

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

17 meeting rooms
4,306 square feet of conference space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Grab bar near toilet (61 centimetre high)
Handrails in stairways (90 centimetre high)
Lift (100 centimetre wide door)
Raised toilet seat (61 centimetre high)
Stair-free path to entrance
Thin carpet in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

More

8 floors
Art Deco architecture
Built in 1929
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch LCD TV with digital channels

Food and drink

Free bottled water
Meal delivery service
Restaurant dining guides

More

Air conditioning
Desk
Desk chair
Electrical adapters
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: GBP 100 per pet (varies based on length of stay)
Only dogs are allowed
Food and water bowls are available

Children and extra beds

Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 21.50 per person
Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
Pet fee: GBP 100 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman

Cumberland Guoman Hotel

Cumberland Guoman Hotel London

Cumberland Guoman London

Cumberland Hotel Guoman

Guoman Cumberland

Guoman Cumberland Hotel

Guoman Hotel Cumberland

Hotel Guoman Cumberland

Cumberland Hotel London

Cumberland Hotel

Cumberland London

The Cumberland Hotel London

Great Cumberland Place Hotel London

Great Cumberland Place Hotel

Great Cumberland Place London

Hotel Great Cumberland Place London

London Great Cumberland Place Hotel

Hotel Great Cumberland Place

The Cumberland a Guoman Hotel

The Cumberland

Great Cumberland Place London

Frequently asked questions

What is the cancellation policy at The Cumberland, London?

The Cumberland, London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cumberland, London?

As of 22 Mar 2026, prices found for a 1-night stay for 2 adults at The Cumberland, London on 29 Mar 2026 start from AU$353, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Cumberland, London a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Cumberland, London.

Does The Cumberland, London serve breakfast?

Yep, our visitors can't get enough of the buffet brekkie here! Available on weekdays between 6:30 AM and 10:30 AM and on weekends from 7:30 AM to 11:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Cumberland, London?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Cumberland, London?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Cumberland, London?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at The Cumberland, London?

Dogs are welcome at The Cumberland, London, with food and water bowls on offer.

The Cumberland, London Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

10/10 Excellent

Adam

21 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2025

10/10 Excellent

Ann Marie

Travelled with family

21 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel. Great location by Marble Arch so 2 min walk to selfridges and 19-15 min walk Marylebone station if travelling via that station otherwise 5 min walk to tube station. Gorgeous hotel and spotless with great staff

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

18 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice room and hotel facilities and all the staff we dealt with were friendly and couldn’t do enough for you. Thank you, we’ll be back.

Stayed 2 nights in Dec 2025

10/10 Excellent

Sinead

Travelled with family

18 Dec 2025

Liked: Cleanliness, staff & service, amenities

Harry and Jordan at Concierge were absolutely amazing! They made a total difference to our stay and couldn't have done more for us.

Stayed 1 night in Dec 2025

10/10 Excellent

Lynn

Travelled with group

17 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great music themed hotel next to Marble Arch.

Stayed 2 nights in Dec 2025

10/10 Excellent

Menai

17 Dec 2025

Liked: Cleanliness, staff & service

We’ve stayed here before when it was the Hard Rock Cafe Hotel. A little disappointed

Stayed 1 night in Dec 2025

10/10 Excellent

Howard

Travelled with family

16 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent room, very clean, great view. Excellent facilities and very helpful staff

Stayed 1 night in Dec 2025

10/10 Excellent

ziad

Travelled with family

16 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff are great room is clean

Stayed 1 night in Dec 2025

8/10 Good

CLIVE

14 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

14 Dec 2025

Liked: Cleanliness, staff & service, amenities

Clean, friendly staff great location

Stayed 2 nights in Dec 2025

8/10 Good

Roger Jay

Business traveller

14 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2025

6/10 Okay

Eugene

Business traveller

13 Dec 2025

Liked: Cleanliness, staff & service, amenities

Great location. Nice staff. Decent room. Small bathroom with ridiculous half glass bathtub/shower combo. Water all over the floor. Elevators slow.

Stayed 2 nights in Dec 2025

6/10 Okay

JD

Travelled with family

13 Dec 2025

The hotel itself is fine and benefits from a good location, which made it convenient for our stay. Unfortunately, the check-in experience significantly detracted from what could have been a positive visit. We had prepaid for the stay via Expedia; however, at check-in the hotel insisted that no payment had been received and proceeded to charge our card again. The following day, after contacting Expedia and providing clear proof of payment, the hotel reluctantly refunded the duplicate charge. We subsequently emailed hotel management to express our disappointment and to seek clarification, but we received no response. The lack of communication and accountability was disappointing and left a poor final impression. It is a real shame, as the hotel itself is perfectly adequate, but the handling of the check-in process and the absence of follow-up from management fell well below expectations.

Stayed 1 night in Dec 2025

8/10 Good

Sarah

Business traveller

13 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very busy but decent hotel at the end of Oxford street

Stayed 1 night in Dec 2025

10/10 Excellent

James

Business traveller

9 Dec 2025

Liked: Cleanliness, staff & service, amenities

Lovely hotel great staff

Stayed 1 night in Dec 2025

2/10 Terrible

sonny

Business traveller

8 Dec 2025

The hotel had a fire drill at 5am

Stayed 1 night in Dec 2025

8/10 Good

Home

Travelled with family

7 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed over the busy Christmas period, everything was excellent especially the VIP Lounge. Only gripe was that the windows were very draughty

Stayed 1 night in Dec 2025

8/10 Good

Pauline

Travelled with family

3 Dec 2025

Liked: Cleanliness, staff & service, amenities

Location is great. In Zone 1 and the Marble Arch underground is only a minute walk from the hotel. Easy to get around via the Central line. Room is generally clean but a bit dated. Carpet is worn, stained and have a slight musky smell. Bathroom is also dated.

Stayed 4 nights in Nov 2025

6/10 Okay

Deborah

Travelled with group

3 Dec 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Unfortunately we had issues checking in, which made us late for our dinner reservation. I don’t feel it was handled particularly well, as it took 3 people to eventually find us a room. We booked my daughter in earlier, with no problems, in fact they let her have her room early, which was great, & we were told we would be on the same floor 7 when we check in later (no deluxe king rooms available at that time) iit was 6.45 by the time we returned, to be told we could have a room on the 1st floor or wait 40 minutes for another room, as they were still cleaning, we thought this was poor. Having booked back in January, to be told that was irrelevant, we didn’t feel that was the level of service we expected from The Cumberland (previously The Hard Rock Hotel) The gentleman who finally found us a room, after 40 minutes at the desk, did actually add on breakfast, as a gesture of good will Friends we were with, also had issues checking in too On the positive side, we did have lovely cocktails at the bar, & the room was nice & clean

Stayed 1 night in Nov 2025

10/10 Excellent

Maryam

Travelled with family

2 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel in any aspect you can imagine!!!

Stayed 1 night in Nov 2025

8/10 Good

Richard

2 Dec 2025

Stayed 1 night in Nov 2025

6/10 Okay

Phill

1 Dec 2025

Liked: Cleanliness, staff & service, amenities

Ok due to the location but the hotel lacks a relaxing atmosphere. The reception area is huge and full of people just hanging around. No real quiet area to sit and chat.

Stayed 1 night in Oct 2025

8/10 Good

DAVID

30 Nov 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Mark, Hebden Bridge

29 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Entrance lobby and bar area are vibrant. Very nice rooms. Good value.

Stayed 1 night in Nov 2025

8/10 Good

Nicholas

28 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2025

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