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Best Western Victoria Palace

3.0 star property

Photo gallery for Best Western Victoria Palace

Reception
Property amenity
Restaurant
Exterior
Suite, 1 Queen Bed, Kitchen, Annex Building

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AU$160
includes taxes & fees
10 May - 11 May

Explore the area

View map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Place, Buckingham Palace
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking, Annex Building

Standard Room, 1 Single Bed, Non Smoking, Annex Building

Standard Room, 1 Single Bed, Non Smoking, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Annex Building

9.6 out of 10
Exceptional
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.6 out of 10
Excellent
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3
  • Free Wi-Fi

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1
  • Free Wi-Fi

Standard Queen Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

1 Double Bed, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Room With 1 Double And 2 Single Beds-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Sofabed, Kitchen

  • Sleeps 3
  • Free Wi-Fi

1 Double 2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

1 Double 1 Single, Separate Annexe Buliding, Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Lounge, 1 Sofabed, Kitchen

  • Sleeps 2
  • Free Wi-Fi

Suite-1 Queen Bed, Separate Building, First Floor, Non-Smoking, One Bedroom, Lounge, Kitchen

  • Sleeps 2
  • Free Wi-Fi

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4.7 out of 5, Exceptional, 1,002 reviews
The price is AU$505
includes taxes & fees
10 May - 11 May
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About the area

London

Best Western Victoria Palace places you in the centre of London, within just a 15-minute stroll of popular places like Victoria Station Travel Information Centre and Thames River. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include express check-out, luggage storage and a front desk safe. Each morning buffet breakfast is served between 7 AM and 9:30 AM. .Within a 20-minute walk of this 3-property class London City Centre hotel, attractions include Westminster Abbey and Buckingham Palace.

What's nearby

  • Victoria Station Travel Information Centre - 6 min walk - 0.6 km
  • Apollo Victoria Theatre - 6 min walk - 0.6 km
  • Victoria Palace Theatre - 8 min walk - 0.7 km
  • Thames River - 10 min walk - 0.9 km
  • Buckingham Palace - 15 min walk - 1.3 km

Getting around

  • London (ZEP-Victoria Train Station) - 7 min walk
  • Victoria Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪The Queens Arms - ‬2 min walk
  • ‪Nando's - ‬4 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪Hatch 77 - ‬2 min walk
  • ‪The Roasting - ‬3 min walk

About this property

Best Western Victoria Palace

As a guest of Best Western Victoria Palace, you'll find tour/ticket assistance, concierge services, and express check-out. Public spaces have free WiFi. Best Western Victoria Palace also features a front desk safe and a lift.

This 3-star London hotel is smoke free.

  • 86 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Best Western Victoria Palace offers 86 accommodations with a safe and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Frequently asked questions

Does Best Western Victoria Palace serve breakfast?

You bet, buffet brekkie is on offer daily from 7 AM to 9:30 AM.

How much does it cost to stay at Best Western Victoria Palace?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Best Western Victoria Palace on 10 May 2026 start from AU$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Best Western Victoria Palace?

No, Best Western Victoria Palace does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Victoria Palace?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Victoria Palace?

No, only service animals are allowed.

Best Western Victoria Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 338 out of 1003 reviews
Rating 8 - Good. 445 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ahmed, Alexandria

Stayed 5 nights in Jan 2026

10/10 Excellent

Jean

Stayed 1 night in Jan 2026

10/10 Excellent

Cherica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to Buckingham Palace. Very roomy and clean. Exactly what we needed.
Stayed 1 night in Jan 2026

8/10 Good

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easily walkable from Victoria station. Front desk staff was so friendly and helpful, allowing us to leave our bags in our room, even though it wasn't ready yet. Person who guided us to the room was also very kind. Room was clean, shower had good pressure, beds were comfortable. Would stay again!
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was very clean only downside was npo fridge. Had to use the window ledge to keep our milk fresh. The staff were wonderful
Stayed 2 nights in Dec 2025

8/10 Good

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

J F

Stayed 3 nights in Dec 2025

10/10 Excellent

Raminder

Stayed 2 nights in Nov 2025

10/10 Excellent

Iain

Stayed 1 night in Dec 2025

6/10 Okay

Harvey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, annex room was clean. Woken up at 8am on a Saturday morning to drilling and banging where builders were working on the flat/room above. Mentioned this to reception at check-out but they seemed hesitant to offer any form of reimbursement or help. Maybe we just got unlucky but this really ruined our stay.
Stayed 1 night in Dec 2025

8/10 Good

Jui-Pin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is a little tiny everything else is good
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

6/10 Okay

Josh

Business traveller
Disliked: Amenities
Average
Stayed 1 night in Nov 2025

8/10 Good

Debbie, Roswell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe basic room comfy bed
Stayed 1 night in Nov 2025

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
I was close to the Victoria station. The man at the front desk was very helpful and helped me figure out the trains I needed to catch. I was in a rush and I wouldn’t have been successful if it wasn’t for him! Rooms are very clean and modern.
Stayed 1 night in Nov 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very nice. The front desk was very helpful with all of our needs. Everyone was great durning our stay.
Stayed 4 nights in Nov 2025

6/10 Okay

Sergey, Rotkreuz

Business traveller
Typical old London flats converted to hotel. Very small room. Window was a joke. Low sound proof between tge rooms.
Stayed 3 nights in Nov 2025

6/10 Okay

Ali

Liked: Cleanliness, staff & service, amenities
I did not know there is 2 building
Stayed 2 nights in Nov 2025

8/10 Good

HYLARIE CLAIRE

Travelled with partner
Liked: Cleanliness, staff & service
The staff were friendly and a great help for my enquiry. The hotel annex was not far from the main hotel and the room was clean and the shower good. The staff allowed us to keep the bags with them which was fantastic.
Stayed 1 night in Nov 2025

10/10 Excellent

Emilie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 2 nights in Nov 2025

6/10 Okay

Caroline

Business traveller
Liked: Cleanliness, staff & service
Generally good for the price. Just didn't feel 100% comfortable in the annex with no staff on site
Stayed 1 night in Nov 2025

10/10 Excellent

Raphael

Stayed 4 nights in Oct 2025