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Putera Puteri Residence

2.0 star property

Photo gallery for Putera Puteri Residence

Twin Room
Reception
Exterior
Double Room | Bathroom
Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is AU$193
includes taxes & fees
19 May - 20 May

Explore the area

View map
190 Sussex Gardens, London, England, W2 1TU
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Paddington Central
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(6 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed and 1 Single Sofa Bed

View all photos for Double Room

Double Room

Double Room

7.0 out of 10
Good
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for King Room

King Room

King Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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About the area

London

Putera Puteri Residence puts you in the heart of London, connected to a railway/underground station and within just a 10-minute stroll of popular attractions like Kensington Gardens and Hyde Park. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas and luggage storage. Plus you'll find laundry facilities. There's also the convenience of self parking. .Attractions within a 20-minute walk of this London City Centre hotel include Marble Arch and Kensington High Street.

What's nearby

  • Hyde Park Stables - 2 min walk - 0.2 km
  • Kensington Gardens - 4 min walk - 0.4 km
  • Hyde Park - 4 min walk - 0.4 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 15 min walk - 1.3 km

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • London (LCY-London City) - 66 min drive

Restaurants

  • ‪The Mad Bishop & Bear, Paddington - ‬3 min walk
  • ‪Angus Steakhouse Paddington - ‬3 min walk
  • ‪Steam Bar - ‬2 min walk
  • ‪The Pride of Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬3 min walk

About this property

Putera Puteri Residence

Putera Puteri Residence offers its guests laundry facilities. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 21 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
Putera Puteri Residence offers 21 air-conditioned accommodations, with a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Free Wi-Fi
  • Parking available
  • Business services
  • Housekeeping
3.6 out of 5, Good, 1,014 reviews
The price is AU$190
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 35 per day)
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Frequently asked questions

What is the cancellation policy at Putera Puteri Residence?

Putera Puteri Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Putera Puteri Residence?

As of 18 May 2026, prices found for a 1-night stay for 2 adults at Putera Puteri Residence on 19 May 2026 start from AU$193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Putera Puteri Residence?

Yep, Putera Puteri Residence has a secured self car park for GBP 35 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is there a free airport shuttle available at Putera Puteri Residence?

No, Putera Puteri Residence does not offer an airport shuttle service.

What time are check-in & check-out at Putera Puteri Residence?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Putera Puteri Residence?

No, pets are not allowed.

Putera Puteri Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 55 out of 164 reviews
Rating 8 - Good. 49 out of 164 reviews
Rating 6 - Okay. 37 out of 164 reviews
Rating 4 - Poor. 16 out of 164 reviews
Rating 2 - Terrible. 7 out of 164 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Stayed 2 nights in Jan 2026

6/10 Okay

Sandra

Business traveller
Disliked: Staff & service
The room catered for everything you need, such as kettle, tea, coffee, water, wardrobe with ahngers, hairdryer, TV etc. The overall cleanliness was not great and the room needs some TLC. The shower was clearly not cleaned properly in a while and started to show moldy spots. I stayed for two nights and the room was not cleaned or the bin emptied after the first night. One towel was provisioned and not changed either. There was NO hot water when getting up at 5:30 and still not when checking at 6.15 but I had to get ready for work. - I am not sure if this was a one off or happens 'as normal'. The window was not soundproof and the wind brought a draft; the card system (when checking in) is not secure and the opening of the enterance door with the card reader is a hit and miss opportunity - I suggest to get is shown by someone properly to be on the safe side. I booked this accommodation again for next month but will likely cancel due to the above (esp. shower issue).
Stayed 2 nights in Jan 2026

4/10 Poor

Rayane

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was too dirty; the floor wasn’t even vacuumed. The shower was completely dirty, neither the glass nor the walls were cleaned, and the drains were clogged. In addition, there was noise from the other rooms and from the street; you can hear absolutely everything, from toilets flushing to people walking. Unfortunately, the hotel did not meet my expectations, but I was so tired that I simply stayed there since it was only a one-night stay.
Stayed 1 night in Jan 2026

4/10 Poor

Jacob

Stayed 5 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable bed and nice modern shower .
Stayed 1 night in Dec 2025

8/10 Good

Cayden

Stayed 1 night in Dec 2025

10/10 Excellent

Guy

Travelled with group
Liked: Cleanliness, staff & service, amenities
clean and freshly refurbished room with excellent shower, best budget hotel i have stayed at in a while
Stayed 1 night in Dec 2025

10/10 Excellent

David Huw

Stayed 2 nights in Dec 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Small but modern room and bathroom conveniently located for Paddington. Terrible lack of responsiveness via the Expedia messaging app for the most basic request which went completely unanswered.
Stayed 1 night in Dec 2025

2/10 Terrible

Asbjoern

Stayed 1 night in Dec 2025

10/10 Excellent

Iqro

Stayed 1 night in Dec 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
A little hidden gem! I was apprehensive about booking and staying here, but how wrong could I have been. Usually I’ll be staying in hotels that would be 3-4 star minimum, with spas etc. Of course this place isn’t that but for the price you pay, and the cleanliness of the room I would happily recommend this place to friends and family Great location for Paddington station and also lots of pubs and restaurants within walking distance. Realise you get what you pay for, and you’ll be blown away. Had a chat with the team on my departure too and they were so lovely and helpful
Stayed 1 night in Dec 2025

4/10 Poor

Claire

Disliked: Property conditions & facilities
The bed was rock hard. No mattress protector. Only one pillow. Filthy stairs. The room was clean enough. Bags left unattended.
Stayed 1 night in Dec 2025

8/10 Good

Bede

Travelled with family
Liked: Cleanliness, staff & service
Staff were very helpful. The rooms were nice, with comfortable beds. All usefully located near Paddington Station.
Stayed 1 night in Dec 2025

10/10 Excellent

Suresh

Great platform good discounts as well
Stayed 1 night in Dec 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Room was clean . Shower nice size. Only problem was with wi-fi connection
Stayed 1 night in Dec 2025

8/10 Good

Sam

Disliked: Amenities
Location is great and staff very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Niamh

Stayed 1 night in Dec 2025

10/10 Excellent

Jaimes

Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and was nice and quiet however the bed was way too small,I nearly fell out of it and the shower door was abit fiddly.could hear squeaky floorboards all night from the next room.owner was lovely and polite.very close to Hyde park good location
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Business traveller
Disliked: Cleanliness
> Room OK but bathroom needs mold treatment >Beware if you need to shower early-ish (e.g. 5:30am), as there is no hot water available. >Cleaning was not great overall - dust, spider webs, mold, cup was wet but stained with tea/coffee; hair in bathroom/shower >No hangers and broken hairdryer - but got these items replaced when asked >Limited reception opening times >Noisy doors/floors - you can hear everything when other guests arrive (and they do during early morning hour, as it is a central spot) >Great, central location for Tube and trains > Polite, helpful staff -
Stayed 2 nights in Nov 2025

8/10 Good

Kathryn

Liked: Property conditions & facilities
The staff were wonderful. The location is great. The room is very small but very clean and despite tiny bathroom, it has a great shower. There is a small room off the inside entrance where you can store luggage, and keep any food you buy in the small fridge
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 4 nights in Nov 2025

10/10 Excellent

Ashleigh, Cardiff

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, helped me carry my bag up the steps as I have a back injury. Room was just what I needed.
Stayed 2 nights in Nov 2025