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Emperors Gate Residence by Allô Housing

Property class: 4.5

Photo gallery for Emperors Gate Residence by Allô Housing

A modern kitchen with white cabinets, a gas stove, and a skylight. There is a dining area with a round table and chairs.
A multi-story building with a classic architectural style, featuring a symmetrical facade with evenly spaced windows and a central entrance.
A bedroom with a large bed, a red chair, and framed botanical prints on the wall.
A living room with a sofa, a television, a fireplace, and a rocking chair.
A modern living room with a grey sofa, a TV on a black stand, a white coffee table, and a patterned rug.

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi

Explore the area

View map
6 Emperor's Gate, London, England, SW7 4HH
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪9 min walk‬
  • Place, Kensington Gardens
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪53 min drive‬

Room options

View all photos for Studio Suite

A living room with a sofa, a television, a fireplace, and a rocking chair.

Studio Suite

  • 46 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Double Bed with Sofa bed

A modern bedroom with a large bed, a bedside table with a lamp, and framed botanical prints on the wall.

Deluxe Apartment, 1 Double Bed with Sofa bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Penthouse

A modern kitchen with white cabinets, a gas stove, and a skylight. There is a dining area with a round table and chairs.

Superior Penthouse

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed, 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

London

Emperors Gate Residence by Allô Housing puts you in the heart of London, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Natural History Museum and Kensington High Street. .You can enjoy a flat-screen TV with cable channels, and each apartment features a washing machine, free WiFi and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a coffee/tea maker and Netflix are also available. Housekeeping is available on request. .This luxury apartment building offers free WiFi in public areas. There's also the convenience of free parking nearby.
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What's nearby

  • Cromwell Road - 1 min walk - 0.2 km
  • Imperial College London - 7 min walk - 0.7 km
  • Kensington High Street - 9 min walk - 0.8 km
  • Kensington Gardens - 9 min walk - 0.8 km
  • Natural History Museum - 9 min walk - 0.8 km

Getting around

  • Gloucester Road Underground Station - 4 min walk
  • West Brompton Station - 19 min walk
  • London (LCY-London City) - 52 min drive

Restaurants

  • ‪Club Lounge - ‬6 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Fait Maison - ‬5 min walk
  • ‪Cast Iron Bar & Grill - ‬6 min walk
  • ‪The Stanhope Arms - ‬6 min walk

About this property

Emperors Gate Residence by Allô Housing

Public spaces have free WiFi.

This 4.5-star London apartment is smoke free.

  • 8 guestrooms or units
  • No smoking on site
Emperors Gate Residence by Allô Housing offers 8 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels and Netflix. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 1 metre
  • Street parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • Netflix

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping on request
  • Iron/ironing board

Location highlights

  • Connected to a shopping centre
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Late check-in fee: GBP 40 for check-in between 8:00 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 40 for check-in between 8:00 PM and 11:00 PM
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Emperors Gate Residence Allo Maisons Aparthotel London
Emperors Gate Residence Allo Maisons Aparthotel
Emperors Gate Residence Allo Maisons London
Emperors Gate Residence Allo Maisons
Emperors Gate Resince o Maiso
Emperors Gate By Allo Housing
Emperors Gate Residence by Allô Housing London
Emperors Gate Residence by Allô Housing Apartment
Emperors Gate Residence by Allô Housing Apartment London

Frequently asked questions

What is the cancellation policy at Emperors Gate Residence by Allô Housing?

Emperors Gate Residence by Allô Housing offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Emperors Gate Residence by Allô Housing?

No, Emperors Gate Residence by Allô Housing does not offer an airport shuttle service.

What time are check-in & check-out at Emperors Gate Residence by Allô Housing?

Check-in begins at 3:30 PM. Check-out time is 11 AM.

Are pets allowed at Emperors Gate Residence by Allô Housing?

No, pets are not allowed.

Emperors Gate Residence by Allô Housing Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 16 reviews
Rating 8 - Good. 8 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Sin Ee

Liked: Cleanliness, staff & service, room comfort
The stay was just alright, it wasnt very clean as well. The shower was stucked so the water wouldnt drain properly. Called the customer service, no one came and repair even they said they are going to send someover to fix it. Do bear in mind that you will have to collect your key at a differnet place even youre checking in within the chek-in time, which was quite inconvenience in my opinion
Stayed 4 nights in Dec 2019
Verified review

4/10 Poor

David Vaughan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Very Disappointed

The place is in a super location and could be great. But these were the things I found poor. I would not recommend this place and the response to my complaints was not great. 1. Firstly on arriving the place was very cold outside of the Kitchen. I assume that somebody had turned on the heating in the kitchen and then realized they couldn’t in the sitting room. I reported the fault and somebody was sent over to help. It was clear that the heater had not been working for some time as the socket was faulty. 2. In addition to this the lights in the sitting room did not work and the lights on entry to the property did not work either. 3. The most serious concern was relating to the lack of lighting in the stairway which should have been linked to a sensor. This was not working meaning that lights only came on part way down the stairs. The lights were clearly in need of attention and left not working and as this is a health and safety issue was unacceptable. 4. There was damage to a number of ceilings which looked like water damage from upstairs and also water damage from outside. This clearly was not a new issue with peeling paint and electrics added over the top of the plasterboard. 5. The front door key to the property from the street is not working well. It took me over a minute to enter one evening. 6. The sink tap fixing in the kitchen is loose 8. My credit card was charged a non sterling transaction - I was not informed of this 9.percolata dirty from previous visitor
One of a number of areas with water damage
Lighting had no sensor fitted so very dangerous walking down stairs in dark
Cleaning not great!
Dark stairs
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 5 minutes from Gloucester underground station. Very accessible to several museums and in the heart of central London!!! Would recommend to anybody traveling with 4.
Stayed 7 nights in Aug 2019
Verified review

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, clean, slightly off the beaten path

Only complaints: didn’t know it was a 4th floor walk up-we had HEAVY suitcases Rug under bed was spotted-little grubby Loved the charm, price was great, aside from rug, VERY CERY clean!
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Abdulaziz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room does not look like the pictures

The room does not look like the pictures. You will get a room with cheap Ikea furniture. Also, the check in process is ridiculous. They seem like do not care if you want to stay or not. They treat you like bagging them for you room that you have paid for it!!!
Stayed 6 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Was in a great location but a hassle to get the key and also when we got there there were 6 houses with the same number so we had to try the key on each door to work out which appartment we were in
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great location! I didn't like the run around with the check-in process. Very sketchy, I could not get the location prior to my arrival. I called and was given a code to enter. I had to call back because she didn't tell me where to get the door KEY, with was down the street at a "smoke shop". Would be excellent place, but they need to fix the check-in situation!
Stayed 5 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

All fine after self check in

Comfy nice and convenient appartment well located, only thing to anticipate is self check in process that requires you to send some info to an welcome email address not as seamless as a hotel
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Kine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dårlig leilighet

Flere ting dårlig me denna plassen. Først så fikk vi absolutt ikke sjekke inn før tiden, de skulle være presist kl15:00. Innsjekinen var i en shjappe en 7 minutters gå tur vekke. Når vi kom til leilighetsbygget var det vanskligt å åpne døra på grunn av nøkkellåsen. Det måtte eit spesielt knep til for å få den opp, heldigvis var de noen andre som budde i bygget som kom å hjelpe oss. Når vi kom var de også vanskeli å finne ut hvilken leilighet som var hvilken siden dørene ikkje var merket. Vi var fire personer som skulle bu her. Det var kun reine dynetrekk til dei sol sov i senga. Som betydde at to av oss ikkje hadde dynetrekk og måtte sove med laken over oss. Vi ringte flere ganger og fortalte dette og hver gang sa dei at de skulle komme npem med reint dynetrekk i løpet av dagen og at dei hadde skrevet klage om de. I tillegg til dette funket ikkje varmeovnene. Sjøl om dei sto på kom de ikkje nåke varme. Ringte på grunn av dette og men fekk den samme beskjeden om at de skulle komme ein mann å hjelpe. Ingen mann kom. Dette resulterte i at vi som 5 døgn i ein iskald leilighet. Måtte gå med jakker og skjerf inne for å holde varmen.
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Sindre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales

Leiligheten ligger i et rolig strøk i nærheten av Gloucester Road metrostasjon. Leiligheten fungerte fint for fire voksne menn, en dobbeltseng og en sovesofa. Det var ikke påslått varmeanlegg, som gjorde at det var noe kaldt. Vi sa ikke i fra om dette, da det gikk fint for oss. Når dere bestiller leiligheten, kreves det et depositum for oppholdet på ca kr 2000,-. Dette var noe tungvint. Nøkkelen hentes hos en kiosk i nærheten av leiligheten, hvor du må oppgi en kode. Kiosken har åpent til midnatt, på nettet er det oppgitt kl 2300. Ellers var alt ryddig, fin leilighet i et fint byområde. Anbefales.
Stayed 3 nights in Oct 2018
Verified review

2/10 Terrible

Like Sea Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Before your arrival, you need to take a selfie with your ID and also give credit card for guarantee We have to exchange for other location beside you need some repairs for the apartment
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

åsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppenläge i fräsch och modern lägenhet

Lägenheten har ett fantastiskt läge. Man sover riktigt bra även i bäddsoffan. Fräscht och med modern design. Wi-fi och tv skulle fungera men gjorde inte det men det gjorde oss ingenting. Vi hade ingen värme i lägenheten först men det fixade de till dag 2 efter ett samtal. Betalade säkerhetsdepositionen via en invoice istället för deras formulär de mailade. Vi hade det mycket bra i detta lugna och mysiga område. Mataffärer och restauranger inom gångavstånd.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall

Amazing location, the place was really really nice, especially for the great price. What I was let down by, was the fact that the staff didn't know which door it was. I was told on the phone, it's the green door number 6, it turned out to be around the corner number 7 with a black door.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a lovely spacious apartment in an excellent location. There is no person on this property. You must send ID and credit card authorization prior to staying here. Keys are picked up at a different location but is within a 5 min walk to the property. The communication between the property admin was excellent and very friendly. I would stay here again. I did t realize that the paperwork was needed beforehand but knowing that now I think it will be easier the next time. Be aware that there is limited check in times. A think a later check in is possible at a fee of 30£. The apartment was great though!
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Marissa

Great flat with 2 setbacks

While this apartment easily accommodates a couple or a single person, travellers have to be aware that checking in is a bit of a runaround. The flat is spacious and has room to sleep 2 in the small double that’s in the master suite, and 2 on the pull out couch. The bathroom has a stand up shower but you just go through the bedroom to access it, which could be tricky if you’re two couples. The kitchen is fully equipped, including dishwasher, 2 burners and an oven with Waitrose on the next block. The property management staff is very responsive via email and there all very helpful. My two biggest issues were the noise - something that’s hard to control. It’s a ground floor flat and you get the street noise (even if it’s a quiet street) but you get the neighbours noise from upstairs loud and clear. During my stay, they were up all night walking around on both nights. If you’re a light sleeper, this will be an issue. Second problem is the checkin process. I had to send my credit card on a form for the deposit (which has yet to be returned), a copy of my ID and a copy of me holding my ID. None of this feels safe to me but I have a limited fund credit card and blurrednaome of the ID details out. It was still nerve wracking less than 24 hours before arrival. Finally, you have to pick up the keys at a local shop... it was nearby but not exactly convenient. The flat is great and I’d probably stay there again if the rates are competitive.
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Chandni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW 5***

Absolutely amazing location! The apartment was beautifully decorated and clean. I couldn’t believe the size of then apartment for a London location! I absolutely loved it! The key pick up location of the shop would be better if it was confirmed in the email rather than an address as Google map doesn’t really pick up the location. The staff were very accommodating to my requested and returned all my calls/emails for an early check in:-)
Stayed 1 night in Jul 2018