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Best Western Plus London Croydon Aparthotel

Property class: 3.5

Photo gallery for Best Western Plus London Croydon Aparthotel

A hotel room with two beds, a desk, and a chair.
A modern lobby with a reception desk, two elevators, and blue seating area.
A modern bathroom with a glass-enclosed sink, a coffee machine, and a tray with white mugs.
A hotel entrance with a glass door, a ramp, and a sign indicating it is the London Croydon Hotel.
A hotel room with a coffee maker, a vase of flowers, and a painting on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
2 Dunheved Road South, Thornton Heath, England, CR7 6AD
  • Place, Trinity Baptist Church,
    ‪15 min walk‬
  • Place, Mitcham Common
    ‪5 min drive‬
  • Place, Centrale Shopping Centre
    ‪6 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

A modern hotel room with a desk, chair, and a lamp.

Standard Room, 1 Single Bed, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a lamp, a tray with a mug, and a window with sheer curtains.

Standard Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A modern hotel room with a desk, chair, and a lamp.

Standard Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 3 Single Beds, Non Smoking

A hotel room with two single beds, a dark headboard, and a bedside table with a lamp.

Standard Room, 3 Single Beds, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking (2 extra single beds)

A modern hotel room with a desk, chair, and a lamp.

Standard Room, 2 Single Beds, Non Smoking (2 extra single beds)

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Thornton Heath

Best Western Plus London Croydon Aparthotel puts you in the centre of Thornton Heath, 13.6 km (8.5 mi) from London Eye and 13.8 km (8.6 mi) from Big Ben. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning English breakfast is served between 7 AM and 9:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 3.5-property class West Thornton hotel, attractions include Tower of London and London Bridge.

What's nearby

  • Trinity Baptist Church, - 15 min walk - 1.3 km
  • Mitcham Common - 5 min drive - 1.7 km
  • Whitgift Shopping Centre - 6 min drive - 2.0 km
  • Centrale Shopping Centre - 6 min drive - 2.1 km
  • Croydon Minster - 9 min drive - 2.7 km

Getting around

  • West Croydon Station - 2 min drive
  • Centrale Tram Station - 3 min drive
  • London (LCY-London City) - 79 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min walk
  • ‪Kalyani Restaurant - ‬4 min walk
  • ‪Nour B.B.Q Hut - ‬14 min walk
  • ‪Taste of Kerala - ‬8 min walk
  • ‪Shree Krishna Vada Pav (Skvp) - Croydon - ‬9 min walk

About this property

Best Western Plus London Croydon Aparthotel

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Best Western Plus London Croydon Aparthotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Free self parking is available.
  • 107 guestrooms or units
  • 3 levels
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Bar or lounge
  • Dining venue
Best Western Plus London Croydon Aparthotel offers 107 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchenettes with microwaves.

Bathrooms include complimentary toiletries and hairdryers. This Thornton Heath hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 6.95 to 8.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 6.95 to 8.95 per person
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Best Western Plus London Croydon Aparthotel Hotel Thornton Heath
Best Western Plus London Aparthotel Hotel
Best Western Plus London Aparthotel
Best Western Plus London Croydon Aparthotel Thornton Heath
Best Western Plus London Croydon Thornton Heath
Best Western Plus London Croydon
London Croydon Thornton Heath
Best Plus London Croydon
Best Western Plus London Croydon Aparthotel Hotel
Best Western Plus London Croydon Aparthotel Thornton Heath
Best Western Plus London Croydon Aparthotel Hotel Thornton Heath

Frequently asked questions

Is parking available at Best Western Plus London Croydon Aparthotel?

Yep, Best Western Plus London Croydon Aparthotel has a free self car park.

Is Best Western Plus London Croydon Aparthotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Plus London Croydon Aparthotel is a hit with families.

Does Best Western Plus London Croydon Aparthotel serve breakfast?

You bet, English breakfast is served daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Best Western Plus London Croydon Aparthotel?

No, Best Western Plus London Croydon Aparthotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus London Croydon Aparthotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus London Croydon Aparthotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus London Croydon Aparthotel?

No, pets are not allowed.

Best Western Plus London Croydon Aparthotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 145 reviews
Rating 8 - Good. 69 out of 145 reviews
Rating 6 - Okay. 9 out of 145 reviews
Rating 4 - Poor. 2 out of 145 reviews
Rating 2 - Terrible. 1 out of 145 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was a little small but sufficient for what we needed. We liked that it included a fridge, sink & microwave/oven. However the microwave was under the sink and so low we had to lay on the ground to operate the settings. We loved that it had air conditioning as we had some warm days. The staff was friendly and responsive. The location was great for us as we have relatives living about a 30 minute walk away. Also the Croydon shopping center was a short bus ride or about 35 minute walk.
Stayed 9 nights in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehm und freundlich. Einwenig ausserhalb von London, die Lage könnte besser sein.
Stayed 4 nights in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
sängen var for hög för e perspn som är 165 cm lång
Stayed 6 nights in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I came back

My second time visiting this hotel in less than a year. Even though the area is not particularly nice, and it takes a lot of time to get to central places in London, I still choose this hotel every time due to it's cleanliness and excellent service. We had some issues with the cab company recommended by the staff at the reception (they just had the card lying and suggested we try them out for airport transport. The company was really bad and we almost missed our flight), and the staff at the best western croydon apartment hotel apologised for THEIR behaviour even though it had nothing to do with them. That shows once again how amazingly serviceminded they are! What really blows me away is how clean the rooms are, how well maintained they are. The area does unfortunately drag things down a notch or two, but I would still come back again
Stayed 4 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a mosque and good value for the price you pay
Stayed 7 nights in Jan 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Room was big and relatively clean, however location was a little out of the way, providing a shuttle to a tube station would be good
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Shengpo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

設備服務好的飯店

乾淨舒服的飯店，提供舒適的設備，一般房型還有微波爐可使用，服務人員也非常熱心！環境寧靜，易聽見房外走道聲音，附近難找到可買物之商店
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Waseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Stayed here for 2 nights, the room was very nice and modern. Only issue was that the boiler was broken so we had no hot water for the shower and the shower head was cut and rusted which then cut my partners finger.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the self contained rooms with refrigerator and
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality budget hotel in Croydon

A no nonsense budget hotel with some very good features including the service, breakfast and parking arrangements. Convenient for football at Crystal Palace. Some distance from central London but good transport links.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Access to Central London by public transportation. I was a pro at making my way around after the second day. Stayed on the first floor and never had any complaints about noise. The kitchenet with microwave was a benefit. Could not figure out how to turn up the heat, but i also did not ask. Staff was very polite especially when my travel charger adapter would not work, they lent me their ass adapter. I traveled alone but felt very safe as the bus stop is directly up the street.
Stayed 5 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war gut. Das hauseigene Restaurant hatte eine sehr kleine Auswahl an Speisen. Das Frühstück könnte mehr Auswahl haben. Ausschließlich GESALZENE Butter für Brötchen ist gewöhnungsbedürftig.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean but not close to anything except bus station.
Stayed 4 nights in Dec 2018
Verified review

6/10 Okay

s

Disliked: Amenities
property situated in a odd place. doesn't feel like it is in England at all........ not very comfortable walking outside the hotel.
Stayed 4 nights in Sep 2018
Verified review

8/10 Good

Michael

Staying here again and for some time because it exceeds expectations!
Stayed 5 nights in Nov 2018
Verified review

8/10 Good

Bebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Overall, my stay was nice. The hotel is nicely decorated, with RAF themed rooms, plenty of facilities within the room too, e.g. large fridge, cutlery etc. The car park is underground, I would suggest going down the slope very carefully as it's quite steep! The staff were very friendly and helpful. There are plenty of Deliveroo options, which is great as there aren't many places nearby. There is an M&S in the hospital opposite, but it's quite small, and a Costa.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Michael

The hotel is very comfortable, clean and well presented. The staff are always accommodating and helpful.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Bianca Alves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel, men ikke noget i området.7

Hotellet er fint. God seng og køkken faciliteter er et plus.Ligesom mange hoteller i London, vinduerne kan ikke åbnes. Det er dårligt når man trænger til lidt frisk luft i værelset. I området er der ikke noget kun nogle afrikanske/indiske butikker. Man skal tage en bus eller gå ca 20 minutter for at komme til "byen". Der er West Croydon, men det betaler sig at køre videre med bus til East Croydon og derfra tager det hurtige tog til Victoria Station på 15 minutter , hvis man vil tage til London Centrum.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very quiet and confortable hotel. Very nice staff. But very, very far away from downtown: one hour by car!
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in croydon

The hotel has just got a make over and is close too the subway. I'm not happy about the limited menu on Sunday .
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

An enjoyable stay, with a pretty good location, swift access to London Gatwick. Friendly staff and the restaurant has good food.
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing I enjoyed every moment of it and the beds were supper comfortable
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel and pizza restaurant in the lobby is a bonus
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good stay for business, reasonable price, great location
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, recomendable, buena relación calidad/precio
Stayed 3 nights in Oct 2018