The Berkeley Court Hotel was a bitter disappointment. Although the young receptionist, Warren, was friendly and kind, the hotel did not even provide drinking glasses in the room, nor an electric kettle, nor tea, coffee, and certainly no complimentary biscuits. The bed was decent, the shower was hot, and the window did open for fresh air. However, the bathroom was quite dirty, and everything was quite dingy. We did like the high ceiling, and the bedsheets were clean. I feel the hotel owners had decided to do the minimum, just to profit from the hotel's good location near Marble Arch. It was rather grim and a disappointment for our long-awaited holiday. Choose a Travel Lodge or Premier Inn instead.