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Aparthotel

12 London Street Apartments

3.5 star property

Photo gallery for 12 London Street Apartments

Exterior
Gym
Garden view
Dining
Superior Apartment

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Gym
The current price is AU$341
includes taxes & fees
2 Aug - 3 Aug

Explore the area

View map
12 London St, London, England, W2 1HL
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Standard Apartment

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Apartment

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

London

12 London Street Apartments puts you in the heart of London, connected to a railway/underground station and within just a 10-minute stroll of popular attractions like Hyde Park and Kensington Gardens. Highlights at this aparthotel include a restaurant, and in-room kitchens and free WiFi. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with 2 bathrooms, a dining area and a sitting area. A pillowtop bed and premium bedding invite a good night's rest. A kitchen, a stovetop and a safe are also available. Housekeeping is available on request. .The aparthotel's own lounge bar is a nice place to enjoy a drink. 538 square feet (50 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 11:00 AM. .Within a 20-minute walk of this 3.5-property class London City Centre aparthotel, attractions include Marble Arch and Park Lane.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Hyde Park - 5 min walk - 0.4 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Paddington Central - 8 min walk - 0.7 km
  • Marble Arch - 13 min walk - 1.2 km
  • Park Lane - 15 min walk - 1.3 km

Getting around

  • Paddington Underground Station - 3 min walk
  • London Paddington Station - 4 min walk
  • London (LCY-London City) - 52 min drive

Restaurants

  • ‪CÉ LA VI London - ‬5 min walk
  • ‪Angus Steakhouse Paddington - ‬4 min walk
  • ‪The Pride of Paddington - ‬4 min walk
  • ‪Blank Street Coffee - ‬4 min walk
  • ‪Steam Bar - ‬5 min walk

About this property

12 London Street Apartments

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this aparthotel measures 538 square feet (50 square metres) and includes a conference centre. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly 12 London Street Apartments.

This 3.5-star London aparthotel is smoke free.

  • 4 guestrooms or units
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
12 London Street Apartments offers 4 air-conditioned accommodations, with laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Family friendly

  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Oven
  • Toaster

Dining

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 5.99 to 19.99 for adults and GBP 4.99 to 14.99 for children
  • A bar/lounge
  • A restaurant
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (538 square foot of space)
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Guidebooks
  • Housekeeping on request
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Designer stores
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 4 units
  • Banquet hall
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [16 London Street, Paddington, London W2 1HL]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 5.99 to 19.99 for adults and GBP 4.99 to 14.99 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

12 London Street
12 London Apartments London
12 London Street Apartments London
12 London Street Apartments Aparthotel
12 London Street Apartments Aparthotel London

Frequently asked questions

What is the cancellation policy at 12 London Street Apartments?

12 London Street Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 12 London Street Apartments?

As of 6 July 2026, prices found for a 1-night stay for 2 adults at 12 London Street Apartments on 2 Aug 2026 start from AU$341, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes 12 London Street Apartments a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at 12 London Street Apartments.

Is 12 London Street Apartments family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise that 12 London Street Apartments is a hit with families.

Does 12 London Street Apartments serve breakfast?

You bet, full breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at 12 London Street Apartments?

No, 12 London Street Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at 12 London Street Apartments?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at 12 London Street Apartments?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at 12 London Street Apartments?

No, only service animals are allowed.

12 London Street Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 11 out of 70 reviews
Rating 4 - Poor. 8 out of 70 reviews
Rating 2 - Terrible. 6 out of 70 reviews

7.8/10

Cleanliness

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, check-in, communication, listing accuracy
It was very family friendly the staff was really nice and helpful.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Rebecca

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean. The staff was very nice. It is in a great location.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness, communication
Excellent location.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, check-in, communication, listing accuracy
Great location. Close to a station and Hyde Park. No groceries near by. But fun to eat out,
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Diana Elmegaard

Liked: Cleanliness, amenities, communication
Fantastic flat for our family! Location is perfect for both Heathrow and anywhere in the city of London. Picked up the key from Hotel Indigo where all the staff are brilliant. They sorted out anything we needed. Brwakfast at Bella Italia two doors down is a must. We Will most definitely be back!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lori

Liked: Cleanliness, room comfort, communication
The apartment was spotless the kitchen was a little tired and lacked some key utensils, but ideal for a last minute break.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kwok Hung

Liked: Cleanliness, amenities, communication
Very convenient location with just a few minutes walk from Paddington Station. Lots of shops and restaurants in the vicinity. Friendly and helpful staff. Full kitchen with complimentary soft drinks in the fridge. Just a reminder that there is no lift.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a great flat for our stay. Easy checkin and checkout.
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort, communication
Handy to transport. Quiet. Liked that there was a washing machine. Enjoyed having a bit more space than a hotel room The only drawback… stairs
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

VIVEK

Disliked: Cleanliness, room comfort, communication

Very small place although great location.

Extremely small place located on the second floor with super narrow stairs. I booked an apartment to feel spacious but in hindsight a hotel room would’ve been cheaper & better.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

HIROTO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sapna

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed at 12 London Street Apartments last week and had an excellent experience. The staff were incredibly friendly and helpful, making check-in and any queries effortless. The location is perfect—right in the heart of the city, with easy access to transport, shops, and restaurants. The apartment itself was spacious, clean, and well-equipped. The full kitchen was a huge plus for preparing meals, and the air conditioning made the stay very comfortable. Great value for money compared to other options in the area. Other highlights: strong Wi-Fi, modern décor, and a quiet atmosphere despite being so central. I would highly recommend this property to anyone visiting London—ideal for both short and extended stays.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Bryony

Liked: Cleanliness, property conditions & facilities, communication
Great location and very convenient. We booked very last minute and our choice was some what pot luck but we were pleased with our choice - very quiet and spacious apartment. A bonus is that there are four proper beds rather than a sofa bed in the living area. Check in was smooth and the staff helpful. We will definitely consider staying again.
Verified

6/10 Okay

Adrian

This property is a lot smaller than what the pictures lead to, I think it was overpriced for the space and amenities we got. Everything is small and very basic.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Michael

Disliked: Communication
Mixed bag, this place. We stayed for 2 weeks. Pros: we felt safe, great/convenient location, comfortable beds, kitchen, clothes washer in room, AC CONS: nowhere to hang towels, AC dripped water on floor, not clear how to get room cleaned, somewhat worn down (broken window blind, missing cabinet handles, loose cabinet door), smoke detectors removed
Stayed 14 nights in Jul 2022
Verified

4/10 Poor

Scott and Nancy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This apartment is so worn out and ridiculously hard to find. The hotel several doors down is the check in spot, but you’ll have to struggle to find that information. The listing photos are very old and not an accurate representation of the flat- there’s so much wear and tear, it’s a bit shabby. There are doors to the front and back that would be pleasant if they opened and there was trash and dirt everywhere outside. Breakfast isn’t even included despite the high price of the flat.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Don

Liked: Cleanliness, room comfort, communication

A nice flat for the family

The front desk staff were wonderful. We stayed in one of the Flats/Apartment next to hotel. There was plenty of room for all four of us. A nice small, but functional kitchen with refrigerator and appliances for cooking and a washing machine that came in very handy. The beds were comfortable, two bathrooms, and just a couple minutes walk to Paddington Station. So it was so easy to connect to transportation to get around. The only negative was the Flat needed a few minor repairs to flooring, and some non-slip material for bathtub/shower. It was a nice tub, but very slippery to get in or out, or even just to just stand while showering. Overall, a very good stay. And we would enjoy staying again.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Michiko

Liked: Cleanliness, room comfort, communication

Great Location & Great AC!

Apartment was great for me and my 2 kids (19 & 15). Pros: -Location to Paddinton station (across the street) -Good Kitchen (small fridge, stove, microwave, sink) -Dining Table w/4 chairs -Washing machine (laundry) -3 beds (1 Double, 1 twin, 1 trundle) -small couch, 2 tv's -Grocery stores nearby & Kensington Park is walkable distance -GREAT Air Conditioning!! -Very nice staff!! (especially Shah at the front desk) Cons: -Kitchen did not have cooking pans, soup bowls, limited eating utensils, no cooking utensils (I ended up purchasing at Argos nearby) - Flat #4 is only accessible by stairs Overall, our stay was great. I would recommend it to families. It was really nice for getting around since it was across from Paddinton Station. There are several restaurants (Italian, Lebanese, British, Steakhouse, Mcdonald's, coffee shops).
Stayed 6 nights in Jun 2025
Verified

4/10 Poor

Kelsey

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The photos didn’t align with the room we were given. The amenities listed on Expedia also didn’t match what we had in our room. Staff was incredibly friendly, but I felt a little misled by the info on the internet and what our room actually was like.
Verified

6/10 Okay

JULIAN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Booked a 1bd apartment for our family almost 8 months ago. Confirmed with the property a week before arrival. When we showed up our reservation wasn't available. Amazingly bad coordination. However they did attempt to make it right with 2 separate hotel rooms, free breakfast throughout, and free laundry. We are lucky that our teenagers were old enough to be trusted in their own room otherwise this wouldn't have been good enough.
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Ciara Ann

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t trust the pictures!!!! Room was dirty. Toilet smelled bad which made the entire room stink if door stayed opened. Crack and mold in shower. Water damage on floor by washing machine. Dresser was broken. We were on the 3rd floor no elevators. Will not be staying here again.
Verified

2/10 Terrible

Kurt

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I requested first floor apartment and was told I would get one because my wife cannot walk up steps but they put us in the third floor. I had to find another place and pay a lot more. They refused to give he a full refund because of their mistake.
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Tracey

Liked: Cleanliness, communication

Not good

Rented a flat, not a hotel room. Staff was very friendly. Flat was in terrible shape. Broken furniture, toilet never flushed properly, bathroom sink wouldn’t drain so sink filled up while using it, shower floor is cracked and clearly water damage in hall with lifting wooden planks. Mattresses were very uncomfortable and super firm. Kitchen worked well. Windows are thin so the unit was extremely noisy starting at 5 am until well after midnight with street noise and voices. I could go on. Good location. Overall not worth it.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Christine

Liked: Cleanliness, check-in, communication, listing accuracy
Ja
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jeferson

Liked: Cleanliness, amenities, communication
Foi tudo bem!
Stayed 7 nights in Dec 2025