My Story Hotel Figueira

4.0 star property
Hotel with a restaurant, steps from Rossio Square

Photo gallery for My Story Hotel Figueira

Reception
Staircase
Front of property
Double Room, City View | City view
Double Room, City View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Laundry
The current price is AU$268
includes taxes & fees
26 Aug - 27 Aug

Explore the area

View map
Praca da Figueira 15, Lisbon, 1100-119
  • Rossio Square
    ‪2 min walk‬
  • Santa Justa Elevator
    ‪3 min walk‬
  • Avenida da Liberdade
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

Double Room, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

Double Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Room

  • Sleeps 4

Double Room

  • Sleeps 2

Double Room With View

  • Sleeps 2

Single Room

  • Sleeps 1

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About the area

Lisbon

My Story Hotel Figueira places you in the centre of Lisbon, steps from Rossio Square and within a short 5-minute stroll of Santa Justa Elevator. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, La Squadra, serves Italian cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 10-minute walk of this 4-property class Lisbon City Center hotel include Avenida da Liberdade and Castle of São Jorge.

What's nearby

  • Rossio Square - 2 min walk - 0.2 km
  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Castle of São Jorge - 5 min walk - 0.5 km
  • Avenida da Liberdade - 7 min walk - 0.6 km
  • Commerce Square - 10 min walk - 0.9 km

Getting around

  • Rossio Station (Green) - 1 min walk
  • Rossio Station - 4 min walk
  • Lisbon (LIS-Humberto Delgado) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Casa das Bifanas - ‬1 min walk
  • ‪Confeitaria Nacional - ‬2 min walk
  • ‪Casa Suiça - ‬2 min walk
  • ‪Bastardo - ‬2 min walk

About this property

My Story Hotel Figueira

Hotel with a restaurant, steps from Rossio Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at My Story Hotel Figueira.

This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
My Story Hotel Figueira offers 79 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, German, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Squadra

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 11838

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Hotel Figueira Hotel
My Story Hotel Figueira Lisbon
My Story Hotel Figueira Hotel Lisbon

Frequently asked questions

What is the cancellation policy at My Story Hotel Figueira?

My Story Hotel Figueira offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at My Story Hotel Figueira?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at My Story Hotel Figueira on 26 Aug 2025 start from AU$253.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to My Story Hotel Figueira?

The closest beach to My Story Hotel Figueira is Costa da Caparica Beach (12.2 km).

What makes My Story Hotel Figueira a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at My Story Hotel Figueira.

Is My Story Hotel Figueira family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that My Story Hotel Figueira is a hit with families.

Does My Story Hotel Figueira serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at My Story Hotel Figueira?

No, My Story Hotel Figueira does not offer an airport shuttle service.

Is there a bar or restaurant at My Story Hotel Figueira?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at My Story Hotel Figueira?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at My Story Hotel Figueira?

No, only service animals are allowed.

My Story Hotel Figueira Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 285 reviews
Rating 8 - Good. 75 out of 285 reviews
Rating 6 - Okay. 8 out of 285 reviews
Rating 4 - Poor. 6 out of 285 reviews
Rating 2 - Terrible. 4 out of 285 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location in the heart of Lisbon, easily walkable to major attractions of the city. I had a great corner room on the top floor with balconies looking out into the plaza. My bathroom had a bathtub but no shower, which I would have preferred. The hotel lobby is non-existent.
Stayed 2 nights in May 2025

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities
The Story Figueira has a good location which is fairly convenient for getting around. We had a horrible experience with the hotel in that the first night when we checked into the hotel, my husband was so tired that he felt asleep on the bed (without lifting the top bedsheet) and I didn't want to wake him up so I didn't turn on any lights and just lifted the bedsheet and went to bed. The next morning when I woke up i felt something on the bedsheet, I tough it and saw a couple of brown spots on my side of the bedsheet. I initially though its chocolate but then when I turned on the light and blinds I realized that it's feces. I got furious and went downstairs and told the receptionist. She asked me why I did not find out the night before and I explained to her the reason. She sent a couple of ladies from housekeeping and I took pictures and asked them to change all my pillow cases and sheets. My husband and I had to wash all our underwears, pyjamas and wipe down all the headboards, coffee tables, faucets etc. I then spoke to the hotel manager Alfonso Santos, front office manager in person and in whatsapp. I am shock that Mr. Santos did not even apologize but simply said the sheets have been changed. I then whatsapp the contact on the hotel card and he responded saying that the hotel offers "impeccable" standard of service and he "firmly stands by his staff and company". My husband and I own businesses in Canada and we would never ever treat our customers this way.
Stayed 5 nights in May 2025

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
So
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel experience

A perfect place to drop your bags for the Camino de Santiago. I dropped off my bags after staying one night before flying on to Paris for the start of my Camino experience. I retrieved my bag upon my new returning reservation. The staff already had my bags in the room awaiting me. The food is a geat value and expertly prepared. It is very welcoming to be offered a free arrival drink. A great hotel experience
Stayed 1 night in Apr 2025

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

yehudit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Enjoy every moment. The pool, the staff, the room, the view from the room, the property in the middle of the natural
Stayed 5 nights in Apr 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Check in counter is oddly located right next to the bar area. The hotel is centrally located, making it very convenient to get around especially on foot. The rooms and halls are very dark and gloomy, making it not very warm and inviting. Rooms were spacious with high ceilings. Breakfast buffet had a good variety of options.
Stayed 1 night in Mar 2025

10/10 Excellent

GERRY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay, great location, very walkable throughout the city. Freindly, clean and safe. Would recommend my story Figuera hotel. Amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect experience

Fantastic service and the whole experience for the visitor had been well thought through from free welcome and leaving drinks, simple reference guide to traveler info, and they spotted (I think from my passport) it was my birthday and sent cake and wine to our room.
Stayed 5 nights in Feb 2025

10/10 Excellent

moona

Travelled with family
Liked: Amenities
Excellent hotel. Very central. Close to attractions, metro and restaurants. The rooms were immaculate. Very comfy beds. Sound proofing was amazing, being on a busy street, we couldn’t hear a thing once you shut the windows.
Stayed 4 nights in Feb 2025

8/10 Good

B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service. Great location. Rooms very small.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alasdair, London

Stayed 2 nights in Feb 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great, excellent location with plenty of restaurants nearby. Room a little small..but all clean with a comfortable bed. Worst thing was air con...controlled by staff via till and with several bedrooms on the same circuit it meant when someone complained about being cold our air con was also turned off and our room quickly got to 25°and was far too hot for sleep. Good choice for breakfast but not so much towards the end of service. Very happy with the evening meal we had one night. Overall good value for money and would certainly return
Stayed 3 nights in Jan 2025

8/10 Good

Elaine

Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of Lisbon, very convenient to walk to the major attractions of the city. Very clean, amazing breakfast , friendly staff.Would definitely recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen, Jersey City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. It is an immaculate hotel with everything you need.
Stayed 6 nights in Dec 2024

8/10 Good

Hui, Andover

Stayed 4 nights in Nov 2024

8/10 Good

Eugenia, New York

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location is the winner here! The hotel is newish, but standard rooms are very small. I had the one that faced the side of the building and it was always very dark in the room. The reception staff is okay, but not warm or very friendly (which came as a true surprise). Also, please note that there is no lobby of any kind there- you open the door and step into a very busy restaurant. This was also strange. So, would I be back? No, I’ll look for a better boutique hotel in Lisbon. But you won’t regret it if you’re set to go there.
Stayed 8 nights in Nov 2024

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for all the most interesting sites in the old city.
Stayed 2 nights in Oct 2024

6/10 Okay

Arturo de la

Travelled with family
Disliked: Staff & service
Very central but to expensive for the type of hotel it is,
Stayed 3 nights in Oct 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at My Story Figueira. The staff on reception are very helpful & a shout out especially to Patricia who on our last day assisted us with our Taxi when a lot of roads were closed off for a run. The hotel dining room is lovely & the food very good. The breakfast is plentiful but a little more guidance from the waiting on staff would be useful, pointing out the tea & coffee arrangements & also letting you know that the eggs need to be ordered from them, they show no interest in helping you. The bedrooms however are tiny & there is only space for hanging clothes everything else had to stay in the suitcase, not one drawer. It's ok once you learn how to keep out of each others way. The hotel is in a great location for getting around, close to tram stops, taxis, the train station which we used to get to Sintra (very easy) & 2 lifts just around the corner to get you up to the castle. Many thanks once again to reception who helped us with all our trips out especially to Sintra.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andy

Stayed 5 nights in Oct 2024

10/10 Excellent

Margaret

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel. Great room. Only negative was the height of the makeup mirror.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an immaculate property with amazing friendly staff. We just had few hours of bad stench during our stay (the staff informed us that some cleaning was taking place). But other than that we had a fantastic time. Loved the location - walkable to Rua Augusta and numerous places to eat.
Stayed 4 nights in Sep 2024