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Hotel da Baixa

4.0 star property
Hotel with a restaurant, steps from Santa Justa Elevator

Photo gallery for Hotel da Baixa

Classic Double or Twin Room
Lobby
Front of property
Lobby sitting area
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available

Explore the area

View map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Avenida da Liberdade
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

9.6 out of 10
Exceptional
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About the area

Lisbon

Hotel da Baixa places you steps from Santa Justa Elevator and within a short 5-minute stroll of Rossio Square. Highlights at this hotel include a restaurant and in-room free WiFi. .Sebastião is the hotel's own bar. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Lisbon City Center hotel include Avenida da Liberdade and Commerce Square.

What's nearby

  • Santa Justa Elevator - 2 min walk - 0.2 km
  • Rossio Square - 2 min walk - 0.2 km
  • Castle of São Jorge - 5 min walk - 0.5 km
  • Commerce Square - 7 min walk - 0.6 km
  • Avenida da Liberdade - 8 min walk - 0.7 km

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Lisbon (LIS-Humberto Delgado) - 29 min drive

Restaurants

  • ‪Concha D'Ouro - ‬2 min walk
  • ‪Copenhagen Coffee Lab - ‬1 min walk
  • ‪Panda Cantina - ‬1 min walk
  • ‪Beher Lisboa - ‬1 min walk
  • ‪Restaurante SWAAGAT | The Taste Of India - ‬1 min walk

About this property

Hotel da Baixa

Hotel with a restaurant, steps from Santa Justa Elevator
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

  • 66 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 40 per day
  • Valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 510901352. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 8309

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Hotel da Baixa?

Hotel da Baixa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel da Baixa?

Yep, Hotel da Baixa has a self car park for EUR 40 per day.

Are there any beaches close to Hotel da Baixa?

The closest beach to Hotel da Baixa is Costa da Caparica Beach (12 km).

What makes Hotel da Baixa a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel da Baixa.

Does Hotel da Baixa serve breakfast?

Yep, our guests are hooked on the buffet breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel da Baixa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel da Baixa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel da Baixa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel da Baixa?

No, pets are not allowed.

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 869 out of 1007 reviews
Rating 8 - Good. 108 out of 1007 reviews
Rating 6 - Okay. 21 out of 1007 reviews
Rating 4 - Poor. 4 out of 1007 reviews
Rating 2 - Terrible. 5 out of 1007 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a great area that is close to a lot of sites, shopping and food options. The breakfast was great! All staff were very helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. You should definitely call before you try parking. They spoke Spanish and English and because the hotel street does not have car access, the staff met us at Placa de Figueira. One escorted us to the Hotel and the other parked our rental car and took our bags. The staff is very professional and friendly. We needed an extra day, and they found a solution. The breakfast was outstanding. The beds were very comfortable and there was no street noise from the 4th floor. There are plenty of places to eat and the hotel is close to many beautiful landmarks. This hotel embodies customer service at it highest level. It is a gem in the center of Lisbon. Our family had a wonderful time.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

MELINDA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice free walking tour of the city. The breakfast was lovely, with plenty of options! The free water everywhere was nice! Very reasonable price for all of the extras! Would definitely recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for city break in Lisbon

Relatively last minute booking. Had a lovely stay. The location is excellent and hotel very nicely decorated. However it’s the staff that made the stay special, from the first phone call to checkout.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will be staying here every time we come to Lisbon. Rooms are very comfortable and clean. They are a little small but the bathroom is very roomy and the room is more than big enough. The breakfast is a great value. Delicious with a lot of options. The staff was very friendly and informative and we felt so comfortable right away. The location is near absolutely everything. I can’t think of a thing I would change.
Stayed 4 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel right in the middle of desirable Baixa neighborhood. Great staff- modern clean rooms. We had a great stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly staff. They went out of their way to make us comfortable and accommodate our family.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at a beautiful boutique hotel in the historic center of Lisbon. Great service, great food, close to many sights. Don’t miss the free walking tour led by Pedro. It was a highlight of my stay - informative and passionate. Can’t recommend enough - look forward to staying here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

wendy

Liked: Cleanliness, property conditions & facilities
The front desk was extremely helpful and provided amazing recs
Stayed 3 nights in Jun 2025

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we were greeted to park our vehicle to the moment we checked out we were treated like VIP. Staff is amazing, hotel itself is gorgeous and in a great location. Had the breakfast, lots of variety and amazing coffee. We will definitely be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Esilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pedro made our stay special from the moment we walked into the door. Our room wasn't ready so he personally took us on a tour of the downtown area. The hospitals continued with the rest of the staff. Our room was always clean and organized. We were sad to leave.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, lovely staff, excellent beds and fab service x 4th time the re
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff and the room decor was lovely. Would definitely stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent from every standpoint. Highlight of all my stays in Portugal this summer!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with lots of restaurants and shop around. The staff was welcoming and the room was beautiful!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Complimentary breakfast is amazing
Stayed 5 nights in Jun 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find in Lisbon!!

Loved loved this hotel. Great location- close to everything. Hotel had champagne waiting in our room which was a very nice surprise. Gave 2 samples of port wine another day in the room waiting. Breakfast ( which was included also) had a great variety of options. Hotel also offered free walking tour with a free drink after in their bar!! Would recommend this hotel:)
Stayed 3 nights in Jun 2025

8/10 Good

Pearl

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent location and facilities,although room a little small. Staff and manager excellent. Breakfast very good apart from scrambled eggs which were watery and not always warm.
Stayed 4 nights in May 2025

10/10 Excellent

Jacqueline

Wonderful service
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a fabulous hotel. It’s spotlessly clean, the bedroom was lovely, the breakfast incredible and the staff are amazing, so helpful and attentive. The Guest Service Manager, Pedro Falcao, was sensational. I have never been to a hotel where someone goes out of their way so much to be helpful, nothing is too much trouble. Pedro is an outstanding advert for an outstanding hotel. Highly recommended!
Stayed 6 nights in Jun 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Amenities
Nice. Really enjoy it
Stayed 1 night in Jun 2025

10/10 Excellent

Prateek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025