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Hotel da Baixa

4.0 star property
Hotel with a restaurant, steps from Santa Justa Elevator
VIP Access

Photo gallery for Hotel da Baixa

Classic Double or Twin Room
Front of property
Lobby
Lobby sitting area
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

View map
231 Rua da Prata, Lisbon, 1100-170
  • Santa Justa Elevator
    ‪2 min walk‬
  • Rossio Square
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

9.6 out of 10
Exceptional
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About the area

Lisbon

Hotel da Baixa places you steps from Santa Justa Elevator and within a short 5-minute stroll of Rossio Square. Highlights at this hotel include a restaurant and in-room free WiFi. .Sebastião is the hotel's own bar. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Lisbon City Center hotel include Avenida da Liberdade and Commerce Square.

What's nearby

  • Santa Justa Elevator - 2 min walk - 0.2 km
  • Rossio Square - 2 min walk - 0.2 km
  • Castle of São Jorge - 5 min walk - 0.5 km
  • Commerce Square - 7 min walk - 0.6 km
  • Avenida da Liberdade - 8 min walk - 0.7 km

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Lisbon (LIS-Humberto Delgado) - 24 min drive

Restaurants

  • ‪Copenhagen Coffee Lab - ‬1 min walk
  • ‪Casa Brasileira - ‬2 min walk
  • ‪Concha D'Ouro - ‬2 min walk
  • ‪Uma Marisqueira - ‬2 min walk
  • ‪Panda Cantina - ‬1 min walk

About this property

Hotel da Baixa

Hotel with a restaurant, steps from Santa Justa Elevator
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

  • 66 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property entrance

Hotel Santa Justa Lisboa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 1,089 reviews
The price is AU$352
includes taxes & fees
3 Sept - 4 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 40 per day
  • Valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 510901352. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 8309

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Hotel da Baixa?

Hotel da Baixa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel da Baixa?

Yep, Hotel da Baixa has a self car park for EUR 40 per day.

Are there any beaches close to Hotel da Baixa?

The closest beach to Hotel da Baixa is Costa da Caparica Beach (12 km).

What makes Hotel da Baixa a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel da Baixa.

Does Hotel da Baixa serve breakfast?

Yep, our guests are hooked on the buffet breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel da Baixa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel da Baixa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel da Baixa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel da Baixa?

No, pets are not allowed.

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 870 out of 1010 reviews
Rating 8 - Good. 110 out of 1010 reviews
Rating 6 - Okay. 22 out of 1010 reviews
Rating 4 - Poor. 4 out of 1010 reviews
Rating 2 - Terrible. 4 out of 1010 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Beth, Tulsa

Liked: Cleanliness
Ok hotel. Nothing special, nothing terrible.
Stayed 2 nights in May 2025

8/10 Good

Samantha Susan Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Friendly & professional staff who defaulted to speaking English. Clean, modern rooms with high quality fixtures & fittings (inc usb charging points). Plenty of plug sockets and mirrors with decent lighting. Comfortable bed with plenty of pillows. Free mini-bar, toiletries and slippers. Always good to have a decent hairdryer too. Hotel is in a prime location to access all the Lisbon has to offer. It's communal areas are classy, offering free bottled water and fruit to guests. Nice bar/lounge and restaurant. Only down side we found was that this was the most compact room we have ever stayed in. Literally tripping over one another and no space to put toiletry bags / makeup etc Also, there were only 4 coat hangers (not a deal breaker and we didn't request more) and there was no iron/ironing board. Overall, I'd recommend this hotel for a city break as you're barely in the room but when you are, it's comfortable and has everything you need. Plis the staff are professional and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very well located
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Movie Star treatment! One of the best stays ever. Upgrades, recommendations, fun, and GREAT people! A++++
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent, are eager to assist, love what they are doing. Top notch costumer service !!
Stayed 4 nights in May 2025

10/10 Excellent

simon

Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
100%
Stayed 3 nights in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend this hotel. Clean people very friendly and the local was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Darrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this beautiful boutique hotel in the heart of Lisbon's historic old town. The location was ideal—just steps away from charming streets, great restaurants, and iconic sights. From the moment we arrived, the service was outstanding. We were pleasantly surprised to be upgraded to a lovely room, where a chilled bottle of bubbly was waiting for us—a thoughtful and memorable touch. The room itself was impeccably appointed: stylish, comfortable, and tastefully decorated with attention to every detail. It struck the perfect balance between modern comfort and historic charm. This hotel made our Lisbon stay feel extra special. We wouldn’t hesitate for a second to stay here again—highly recommended!
Stayed 1 night in Jan 2025

10/10 Excellent

Shala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable hotel and staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Birgitte, Henrico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very professional, friendly, delicious breakfast, great customer service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room - top location and friendly staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a central location! Staff was exceptional
Stayed 3 nights in Mar 2025

10/10 Excellent

Dale

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Meera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great free tour of the area offered by the hotel. Comfortable room
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was unique and full of history in itself. Very clean. Rooms were very quiet. Breakfast excellent. Loved the welcome gift of pastel de natas and coaster tile to keep which were in rooms when we arrived.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel da Baixa was a beautiful stay for us in Lisbon. The staff was communicative and friendly before and during our stay. Pedro, the owner/manager offered a free walking tour of the Baixa neighborhood, full of information, and a glass of wine at the end. Our room was upgraded upon checkin and was clean and spacious; the included daily breakfast offered an omelet station, fresh fruit, and plenty of meats, cheeses, and breads. The location is walkable to the historic sites and shopping. We were able to walk to the dock to catch our cruise. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Paul, Richmond

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Excellent staff and close to many spots in Lisbon. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jay Carmelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, rooms were beautiful and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Leigh, Southlake

Perfect location. Lovely room.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location.
Stayed 7 nights in Mar 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent!
Stayed 2 nights in Mar 2025