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My Story Hotel Ouro

3.0 star property
Comfortable hotel, walk to Rossio Square

Choose dates to view prices

Photo gallery for My Story Hotel Ouro

Double Room
Exterior
Front of property
Lunch and dinner served, Portuguese cuisine
Reception
Reviews
8.8

Excellent

Popular amenities

  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Rua Áurea 100, Lisbon, 1100-063
  • Popular LocationCommerce Square3 min walk
  • Popular LocationRossio Square6 min walk
  • Popular LocationCastle of São Jorge8 min walk
  • AirportLisbon (LIS-Humberto Delgado)29 min drive

Room options

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable channels
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

8.4/10 Very good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds

Similar properties

Street view
My Story Hotel Augusta
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (382)
The price is AU$266
for 1 night
includes taxes & fees
30 June - 1 July
My Story Hotel Augusta

About the area

Lisbon

My Story Hotel Ouro places you in the centre of Lisbon, within a short 5-minute stroll of popular places like Commerce Square and Santa Justa Elevator. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, My Story Hotel Ouro, serves Portuguese cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Lisbon Old Town hotel include Rossio Square and Lisbon Cathedral.

What's nearby

  • Commerce Square - 3 min walk
  • Santa Justa Elevator - 3 min walk
  • Rossio Square - 6 min walk
  • Castle of São Jorge - 8 min walk
  • Avenida da Liberdade - 10 min walk

Getting around

  • Rua da Conceição Stop (28E) - 1 min walk
  • Rossio Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 29 min drive

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬1 min walk
  • ‪Cafetaria São Nicolau - ‬1 min walk
  • ‪Merendinha Bar - ‬1 min walk
  • ‪Nova Wine Bar - ‬2 min walk
  • ‪Cotidiano - ‬2 min walk

About this property

My Story Hotel Ouro

Comfortable hotel, walk to Rossio Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at My Story Hotel Ouro.

This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
My Story Hotel Ouro offers 51 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • My Story Hotel Ouro

Things to do

  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Story Hotel
My Story Hotel Ouro
My Story Hotel Ouro Lisbon
My Story Ouro
My Story Ouro Lisbon
My Story Hotel Ouro Lisbon
My Story Ouro Lisbon
My Story Ouro
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Lisbon My Story Hotel Ouro Hotel
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My Story Hotel Ouro Hotel Lisbon

Frequently asked questions

What is the cancellation policy at My Story Hotel Ouro?

My Story Hotel Ouro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at My Story Hotel Ouro?

As of 16 June 2024, prices found for a 1-night stay for 2 adults at My Story Hotel Ouro on 30 June 2024 start from AU$271.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to My Story Hotel Ouro?

The closest beach to My Story Hotel Ouro is Costa da Caparica Beach (11.8 km).

Does My Story Hotel Ouro serve breakfast?

Yeah, our guests give high marks to the buffet breakfast here! Served daily, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at My Story Hotel Ouro?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at My Story Hotel Ouro?

Yep, they've got a lounge bar and an onsite restaurant that serves Portuguese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at My Story Hotel Ouro?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at My Story Hotel Ouro?

No, pets are not allowed.

My Story Hotel Ouro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 355 out of 679 reviews" "
Rating 8 - Good. 249 out of 679 reviews" "
Rating 6 - Okay. 55 out of 679 reviews" "
Rating 4 - Poor. 14 out of 679 reviews" "
Rating 2 - Terrible. 6 out of 679 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Stayed 7 nights in Feb 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Lisbon
A great find, in the heart of Lisbon. Excellent cystomer service, particularly from Tiago. Nice, comfortable room, very clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay at My Story. The hotel is conveniently located to major attractions and has an excellent restaurant. It is a boutique hotel so you feel really at home and seen by the desk and restaurant staff. I enjoyed my stay there and look forward to staying there again upon my next visit to Lisbon.
Stayed 6 nights in Dec 2023

10/10 Excellent

Afweyne

Liked: Cleanliness, staff & service, property conditions & facilities
Great job.. good staff
Stayed 5 nights in Nov 2023

10/10 Excellent

Joanna

Stayed 2 nights in Nov 2023

8/10 Good

Lane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights. Clean, tidy, small room with high ceilings. Minor issues can easily be rectified… Room Climate control was locked at front desk which had to be unlocked daily by reception staff?! Coffee machine in room was not re-supplied with coffee on the 2nd day. Staff said that was their policy but quickly corrected that when we asked why there was a coffee machine?
Stayed 3 nights in Oct 2023

8/10 Good

John, Rockley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room too small
Stayed 3 nights in Oct 2023

10/10 Excellent

Yuk Lung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2023

10/10 Excellent

JOSE

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel right in downtown. Great service as well.
Stayed 2 nights in Sep 2023