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Embassy Suites by Hilton Boston Waltham

3.5 star property

Photo gallery for Embassy Suites by Hilton Boston Waltham

American cuisine
Reception
Suite, 1 King Bed, Non Smoking (Governor's) | Minibar
Exterior
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$190
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
550 Winter Street, Waltham, MA, 02451
  • Place, Mass General Waltham
    ‪3 min walk‬
  • Place, Harvard University
    ‪15 min drive‬
  • Place, Fenway Park
    ‪16 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪22 min drive‬

Room options

View all photos for 2 Double Beds Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

2 Double Beds Non-Smoking

  • Sleeps 5

View all photos for 2 Double Beds Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

2 Double Beds Non-Smoking

  • Sleeps 5

View all photos for 2 Room Governors Suite-1 King Bed-nonsmoking

In-room safe, desk, laptop workspace, blackout curtains

2 Room Governors Suite-1 King Bed-nonsmoking

  • Sleeps 3

View all photos for 2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

In-room safe, desk, laptop workspace, blackout curtains

2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

  • Sleeps 4

View all photos for 2 Room Superior Suite-1 King Bed-nosmoking

In-room safe, desk, laptop workspace, blackout curtains

2 Room Superior Suite-1 King Bed-nosmoking

  • Sleeps 4

View all photos for 2 Room Superior Suite-2 Double Beds-nosmoking

In-room safe, desk, laptop workspace, blackout curtains

2 Room Superior Suite-2 Double Beds-nosmoking

  • Sleeps 4

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(193 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(46 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Accessible, Bathtub

8.2 out of 10
Very good
(25 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.0 out of 10
Very good
(16 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, Multiple Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 ROOM SUITE-1 KING BED-NONSMOKING

In-room safe, desk, laptop workspace, blackout curtains

2 ROOM SUITE-1 KING BED-NONSMOKING

  • Sleeps 4

View all photos for 2 Rm Deluxe Suite-1 King Bed-nosmoking

In-room safe, desk, laptop workspace, blackout curtains

2 Rm Deluxe Suite-1 King Bed-nosmoking

  • Sleeps 4

View all photos for 2 Rm Deluxe Suite - 2 Dbl Bed No Smoking

In-room safe, desk, laptop workspace, blackout curtains

2 Rm Deluxe Suite - 2 Dbl Bed No Smoking

  • Sleeps 4

View all photos for 2 DBL 1 BDRM STE MOBILITY ACCESS RI SHWR NS

In-room safe, desk, laptop workspace, blackout curtains

2 DBL 1 BDRM STE MOBILITY ACCESS RI SHWR NS

  • Sleeps 4

View all photos for 1 KING 1 BDRM MOBILITY ACCESS W/ TUB NO SMOK

In-room safe, desk, laptop workspace, blackout curtains

1 KING 1 BDRM MOBILITY ACCESS W/ TUB NO SMOK

  • Sleeps 4

View all photos for 1 King Dlx 1 Bdrm Ste Hearing Accessible Ns

In-room safe, desk, laptop workspace, blackout curtains

1 King Dlx 1 Bdrm Ste Hearing Accessible Ns

  • Sleeps 4

View all photos for 2 Dbl Dlx 1 Bedroom Ste Hearing Access No Smok

In-room safe, desk, laptop workspace, blackout curtains

2 Dbl Dlx 1 Bedroom Ste Hearing Access No Smok

  • Sleeps 4

View all photos for 2 DBL 1 BDRM STE MOBILITY ACCESS TUB NO SMOK

In-room safe, desk, laptop workspace, blackout curtains

2 DBL 1 BDRM STE MOBILITY ACCESS TUB NO SMOK

  • Sleeps 4

View all photos for 1 Kg Pres Ste Mobility Access Roll In Shwr Ns

In-room safe, desk, laptop workspace, blackout curtains

1 Kg Pres Ste Mobility Access Roll In Shwr Ns

  • Sleeps 4

View all photos for 1 King Jr Ste Mobility Access Rollin Shwr Ns

In-room safe, desk, laptop workspace, blackout curtains

1 King Jr Ste Mobility Access Rollin Shwr Ns

  • Sleeps 3

View all photos for 2 Dbl Ste Mobility/hearing Access Ri Shwr Nsmk

In-room safe, desk, laptop workspace, blackout curtains

2 Dbl Ste Mobility/hearing Access Ri Shwr Nsmk

  • Sleeps 4

View all photos for 1 King Bed Governors Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed Governors Non-Smoking

  • Sleeps 3

View all photos for 1 King Deluxe Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 King Deluxe Non-Smoking

  • Sleeps 4

View all photos for 1 King Premium Suite Accessible Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 King Premium Suite Accessible Non-Smoking

  • Sleeps 3

View all photos for 1 King Suite Accessible Tub Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 King Suite Accessible Tub Non-Smoking

  • Sleeps 4

View all photos for 1 King Suite Hearing Accessible Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 King Suite Hearing Accessible Non-Smoking

  • Sleeps 4

View all photos for 2 Double Deluxe Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

2 Double Deluxe Non-Smoking

  • Sleeps 4

View all photos for 2 Double Suite Accessible Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

2 Double Suite Accessible Non-Smoking

  • Sleeps 4

View all photos for 2 Double Suite Accessible with Tub Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

2 Double Suite Accessible with Tub Non-Smoking

  • Sleeps 4

View all photos for 2 Double Suite Hearing Accessible Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

2 Double Suite Hearing Accessible Non-Smoking

  • Sleeps 4

View all photos for 2 Double Suite Mobility Hearing Accessible Roll In Shower Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

2 Double Suite Mobility Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 5

Double

  • Sleeps 5

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About the area

Waltham

At Embassy Suites by Hilton Boston Waltham, you'll be 6.2 km (3.8 mi) from Bentley College and 13.4 km (8.3 mi) from Harvard University. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .Amuse Kitchen + Cocktails serves American cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Waltham hotel include Boston College and Harvard Square.

What's nearby

  • Mass General Waltham - 3 min walk - 0.3 km
  • Boston University - 14 min drive - 16.4 km
  • Harvard University - 15 min drive - 14.4 km
  • Harvard Square - 15 min drive - 14.7 km
  • Fenway Park - 16 min drive - 18.9 km

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Riverside Station - 7 min drive
  • Logan International Airport (BOS) - 28 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪The Atrium Lounge at Embassy Suites Waltham - ‬1 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Jake n JOES Sports Grille - ‬5 min drive
  • ‪Copper House Tavern - ‬11 min walk

About this property

Embassy Suites by Hilton Boston Waltham

Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 10 meeting rooms available. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This 3.5-star Waltham hotel is smoke free.

  • 275 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1989
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with laptop-compatible safes and a safe. This accommodation has separate sitting areas and is furnished with twin sofa beds. 40-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0010103080. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Boston Waltham?

Embassy Suites by Hilton Boston Waltham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Boston Waltham?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Boston Waltham on 26 Apr 2026 start from AU$190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Boston Waltham?

Yep, Embassy Suites by Hilton Boston Waltham has an uncovered self car park with in/out privileges for USD 15.00 per night. A self car park is also available, for a fee.

Does Embassy Suites by Hilton Boston Waltham have a pool?

Embassy Suites by Hilton Boston Waltham has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

Is Embassy Suites by Hilton Boston Waltham family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Boston Waltham is a hit with families.

Does Embassy Suites by Hilton Boston Waltham serve breakfast?

You bet, our travelers love the free full brekkie here! Offered weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Boston Waltham?

No, Embassy Suites by Hilton Boston Waltham does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Boston Waltham?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Boston Waltham?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Boston Waltham?

Cats and dogs are welcome at Embassy Suites by Hilton Boston Waltham, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1356 out of 2774 reviews
Rating 8 - Good. 571 out of 2774 reviews
Rating 6 - Okay. 419 out of 2774 reviews
Rating 4 - Poor. 202 out of 2774 reviews
Rating 2 - Terrible. 226 out of 2774 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Husam

Disliked: Amenities
I flet more charges ( parking , internset) and the service becamse less?
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Stayed 2 nights in Dec 2025

4/10 Poor

Placida

Travelled with group
Disliked: Amenities
The heater not working, staff hesitate to give enough blanket, no soap in the shower, the container is empty,
Stayed 1 night in Dec 2025

10/10 Excellent

Evans

Liked: Cleanliness, amenities, property conditions & facilities
Location,
Stayed 1 night in Dec 2025

2/10 Terrible

Bella

Disliked: Staff & service, property conditions & facilities
The heat stopped working in
Stayed 1 night in Dec 2025

2/10 Terrible

Kristeen

Travelled with family
Liked: Staff & service
Noisy, no shower gel, dirty lamp, fire alarm go off around 12am, $15 for parking, very ridiculous and wish they I stayed home
Stayed 1 night in Dec 2025

2/10 Terrible

Shawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The place was DISGUSTING. We booked that room for their hotel. We got into our bathing suits minutes after getting there. There was a band aid, hair and a bunch of other stuff in this pool. I honestly don't even want to continue this review is how disgusting this place is. The staff their are horrendous, rude, nasty and everything else and then in the morning we went down for breakfast and it's was filthy as well and no food whatsoever and it was also new years eve so we were kind of screwed over into staying there
Stayed 1 night in Dec 2025

2/10 Terrible

Angela

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Everything was great for a check-in and then getting into the room discovered. It was absolutely freezing, tried to turn the heat on for over an hour. The room never got over 60°, took a long time for maintenance to come, never came back. And checked on it as well as having volume issues with the television
Stayed 1 night in Dec 2025

2/10 Terrible

Alexandra

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
BEWARE!!! WATCH OUT FOR THIS SCAM!!!! I hardly ever post reviews but what a terrible weekend that was supposed to be a time of joy for my son’s bday. A day after checking out I was charged a $250 “smoking fee” for smoking in the room. I DON’T SMOKE!!!! I stayed with my young son for his bday and we spent minimal time in the room. There was absolutely no smoking done by us in that room (although read previous reviews, there is a stale smoke smell in the hotel). I was told there was “video evidence” from the maid of “ash by the kitchen”. Again, completely false and they refused to provide me with this so-called proof. The manager was extremely rude and unprofessional when I tried to speak about the situation. There is no ventilation in the rooms whatsoever so any smoking would be extremely noticeable by anyone staying nearby. I ended up filing a chargeback with me credit card and am still waiting for any resolution. I’m wondering how many other people this hotel has scammed with the same story. Also worth mentioning the hair in the bathroom, bed, and overall sub-par cleaning job. Beware!!
Stayed 1 night in Dec 2025

6/10 Okay

Yaritza

Stayed 2 nights in Dec 2025

8/10 Good

EDILAINE

Liked: Cleanliness, staff & service
Great place!
Stayed 2 nights in Dec 2025

8/10 Good

Tacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location Nice staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeff

Stayed 1 night in Dec 2025

2/10 Terrible

Neyda

Travelled with family
Disliked: Cleanliness, amenities
Too much dust in room include vents. kitchen sink clogged and stain with black stuff dint know was it was - bed skirts full of dust and all debris
Stayed 2 nights in Dec 2025

4/10 Poor

Jackie

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Too much dust of vents, heater stop working in the middle of the night - did notbturn on at all my fsmily was freezing
Stayed 2 nights in Dec 2025

10/10 Excellent

Oslyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

4/10 Poor

kelly

We booked our suite for 4 people. Upon checking into the room we realized there were only 3 towels and no blanket for the pull out couch. We also needed another pillow. We called the front desk at 4:30 and we were told someone would bring the needed items. Around 7:30 pm i went down to the front desk and let them know that we still didn't get the items. By 9pm we still didn't
Stayed 2 nights in Dec 2025

2/10 Terrible

Richard

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The heating system wasn't working.. it wasn't the hotels fault but it was freezing in the restaurant and the the rooms!! Upon entry into my room, the trash can was full of alcohol bottles.
Stayed 1 night in Dec 2025

10/10 Excellent

ileana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

6/10 Okay

Ira

Stayed 1 night in Dec 2025

2/10 Terrible

jennifer

Liked: Cleanliness
Disliked: Staff & service
Was charged a pet fee and damaged linen fee equaling $225.. when I don’t have a pet. They have cameras and this can be proven but Hilary has refused to call me back and I am unable to get any manager on the phone for a week straight. So now I have to dispute charges with credit card company. Watch out for fake random charges and unable to follow up with anyone who can help. What a headache
Stayed 1 night in Dec 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed at the hotel before and it seemed that there wasn't as much to pick from at breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Bharat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025