2/10 Terrible
Sarah
Travelled with group
24 Sept 2025
Do not book! I was deceived by the images of the hotel. I arrived to a run down hotel with horrible customer service and no refund after I left 10 minutes after arriving in my room. Two women at front desk did not know how to check in and insisted on being paid in cash for extra car parking. They called an offsite manager, but when I asked to speak to manager they said they didn’t have any available. The stairs up to my room were a hazard of disrepair. Opening my room I was hit with the strongest odor of cleaning products and odor removing spray, instant headache and respiratory issues. I attempted to clear the room of the strong odor but the sliding door had no screen and the warning signs of bugs I saw in the check in desk, all started entering the room. The bathroom fan was broken so unable to use that to clear the air. My friend noticed her bedsheets had stains and after ten minutes in the room it was clear there was no way we could stay. Dirty, stinky, awful!! Asthma, migraines? Your worst nightmare! I attempted a refund through the hotel and Expedia but still the hotel refused. After some research my experience is not alone, many others reported a “bait and switch “ experience. The brief glimpse at the pool looked to be an unkempt and dirty water situation. Worst experience ever!
Sarah
Stayed 1 night in Sep 2025




















