2/10 Terrible
Ghada S.
31 Dec 2023
Disliked: Cleanliness
Significant Health and Safety Issue...
Our recent stay at The Yurt was disappointing, falling below expected standards. Anticipating a relaxing week, we chose The Yurt based on its appealing online description and positive reviews. However, upon arrival, we faced a significant health and safety issue: mice infestation. The kitchen and other areas were littered with mouse droppings, and we found mouse traps, indicating the owners' awareness of this problem but no prior disclosure to us. Nightly, we were disturbed by the sound of mice in the kitchen, and mornings revealed droppings on clean dishes, counters, and our food. We saw mice running around the kitchen.This contamination forced us to eat out, incurring extra costs. The presence of rodent excrement on dishes, bedding, and dining surfaces was distressing and a clear breach of the implied warranty of habitability. The lack of disclosure about these conditions and the discrepancy between the advertised and actual state of the property is alarming. We urge immediate action to address these health and safety issues for the well-being of future guests. The property should not be rented until these significant health and safety concerns are resolved.
Ghada S.
Stayed 5 nights in Dec 2023