The Westin Langkawi Resort & Spa

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Photo gallery for The Westin Langkawi Resort & Spa

4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
2 bars/lounges, swim-up bar, poolside bar
Suite, 2 Bedrooms | Living room
Balcony view
Villa, 5 Bedrooms, Private Pool, Ocean View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
The current price is AU$253
includes taxes & fees
24 May - 25 May

Explore the area

Map
Jalan Pantai Dato Syed Omar, Langkawi, Kedah, 07000
  • Kuah Jetty
    ‪9 min walk‬
  • Langkawi Ferry Terminal
    ‪11 min walk‬
  • Eagle Square
    ‪13 min walk‬
  • Langkawi (LGK-Langkawi Intl.)
    ‪37 min drive‬

Room options

Villa, 5 Bedrooms, Private Pool, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 800 sq m
  • Ocean view
  • Sleeps 9
  • 5 Double Beds

Villa, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 260 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed

Villa, 1 Bedroom, Private Pool, Beachfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Private Pool, Partial Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 96 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Ceiling fan
  • 289 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed

Villa, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 800 sq m
  • Sleeps 6
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Ceiling fan
  • 151 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Ceiling fan
  • 97 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Partial Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Patio

Highlights

Patio
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Patio, View

Highlights

Patio
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Langkawi

A luxury stay in Langkawi awaits you at The Westin Langkawi Resort & Spa. Within just a 15-minute stroll, you'll find popular places like Kuah Jetty and Langkawi Ferry Terminal. Highlights at this beachfront hotel include 4 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Seasonal Tastes, is open for breakfast and dinner. Breeze Lounge is the hotel's own bar. Spend the day at the private beach and enjoy the on-site 24-hour gym, kids' club and sauna. 4822 square feet (448 square metres) of event facilities include 6 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Kuah hotel, you'll be 22.6 km (14.1 mi) from Cenang Beach.

What's nearby

  • Kuah Jetty - 9 min walk - 0.8 km
  • Langkawi Ferry Terminal - 11 min walk - 1.0 km
  • Eagle Square - 13 min walk - 1.2 km
  • Lagenda Park - 3 min drive - 2.1 km
  • Night Market - 5 min drive - 3.3 km

Getting around

  • Langkawi (LGK-Langkawi Intl.) - 37 min drive

Restaurants

  • ‪Royal Langkawi Yacht Club - ‬6 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Jake's Charbroil Steaks - Langkawi - ‬6 min walk
  • ‪The Fisherman's Wharf - ‬6 min walk
  • ‪Kenny Rogers Roasters - ‬11 min walk

About this property

The Westin Langkawi Resort & Spa

Luxury hotel on the beach, with 4 outdoor pools
Walk outside to smell the salty air and watch the ocean waves from the hotel's beach. At The Westin Langkawi Resort & Spa, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a sauna. Self parking is free.

This 5-star Langkawi hotel is smoke free.

  • 201 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 4822 sq ft of conference space
  • 448 sq. m of conference space
  • Built in 1995
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
  • Swim-up bar
The Westin Langkawi Resort & Spa offers 201 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MYR 108.90 for adults and MYR 54.45 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Breeze Lounge
  • Seasonal Tastes
  • Splash
  • Tide

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Sauna
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (4,822 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (130 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Langkawi Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 250.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

The city tax listed above may increase during popular local events such as the Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman and Oceanman Malaysia.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 108.90 for adults and from MYR 54.45 for children
  • Rollaway bed fee: MYR 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Langkawi Westin
Langkawi Westin Resort
Westin Langkawi
Westin Langkawi Resort
Westin Resort Langkawi
The Westin Langkawi Resort And Spa
Westin Langkawi Hotel
The Westin Langkawi Hotel Langkawi
Westin Langkawi Resort
The Westin Langkawi Resort And Spa
Langkawi Westin
Westin Langkawi Hotel
The Westin Langkawi Resort Spa

Frequently asked questions

What is the cancellation policy at The Westin Langkawi Resort & Spa?

The Westin Langkawi Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Langkawi Resort & Spa?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at The Westin Langkawi Resort & Spa on 24 May 2025 start from AU$249.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Langkawi Resort & Spa?

Yep, The Westin Langkawi Resort & Spa has a free self car park.

Are there any beaches close to The Westin Langkawi Resort & Spa?

Yep, The Westin Langkawi Resort & Spa is a short 3-minute walk from Pantai Datuk Syed Omar. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at The Westin Langkawi Resort & Spa?

Yep, there is an onsite spa at The Westin Langkawi Resort & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Westin Langkawi Resort & Spa have a pool?

The Westin Langkawi Resort & Spa has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at The Westin Langkawi Resort & Spa?

The Westin Langkawi Resort & Spa features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes The Westin Langkawi Resort & Spa a romantic place to stay?

A hot tub and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Westin Langkawi Resort & Spa.

Is The Westin Langkawi Resort & Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Langkawi Resort & Spa is a hit with families.

Does The Westin Langkawi Resort & Spa serve breakfast?

Yep, buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Westin Langkawi Resort & Spa?

No, The Westin Langkawi Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Langkawi Resort & Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Westin Langkawi Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Langkawi Resort & Spa?

No, pets and service animals are not allowed.

The Westin Langkawi Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1003 reviews
Rating 8 - Good. 294 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, in an amazing location, although our rooms were a little tired. We stayed for 2 nights and had
Stayed 2 nights in Apr 2025

10/10 Excellent

Ravi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort if you are going to Langkawi. We stayed in a pool villa with private beach. It was one of the best stays we had for some time. Hotel staff are very friendly. The scenery is amazing. Very clean beach. Away from all the hassles. Must try resort.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamarisk

Travelled with group
Liked: Amenities
Awesome pool selection and wonderful staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a good price

Beautiful view that really doesn't get old. The rooms are a good size and they have been updated well. Powerful aircon, reasonably priced drinks and food, great access to the St Regis next door if you want to spend a little more, great private beach that isn't busy at all.
Stayed 3 nights in Apr 2025

10/10 Excellent

AniMike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for either families or older couples. Good facilities and 5 star luxury overall although some parts of the building and rooms are starting to show their age - would strongly recommend as still offers 5 star quality at a competitive rate
Stayed 2 nights in Apr 2025

10/10 Excellent

Gagan, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience overall. The spa is excellent
Stayed 4 nights in Apr 2025

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good but the health spa was a bit on the expensive side and i wish i knew about all the facilities before the last day i didn't know about the spa's and saunas until we were leaving.
Stayed 6 nights in Mar 2025

10/10 Excellent

GREGORY RAJAN

Stayed 2 nights in Mar 2025

10/10 Excellent

Carmen Haule

Liked: Cleanliness, staff & service
Great staff and customer service. Rooms a bit dated but clean. A good feel.
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 day stay

Fantastic pool, excellent view, staff super friendly, breakfast same every day no variety, food overpriced a bit isolated in its position, not much going on as downtown like a ghost town, hotel a bit tired and overpriced
Stayed 3 nights in Mar 2025

6/10 Okay

Malek

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff were great , sadly a lot of package holiday guests from India spoiled the stay and took away from the beautiful and peaceful location . Too loud , rude and simply not ideal
Stayed 5 nights in Mar 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort #

Very nice resort in Langkawi. Eventough there were lots of people at the breakfast, there were always free sun beds by the pool. Especially by the rock pool. We saw 2 types of monkeys during our 4 days stay and they really steal peoples food from balconies.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at The Westin Langkawi – the location, facilities and dining options were great. I found the staff to be very helpful and friendly, and I encourage you to enjoy their spa. I also recommend doing the island hop tour that was recommended by the tour desk at the hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Maurice

Beautiful setting, well manicured grounds, friendly staff. The only negative was breakfast - some mornings long queues and then queues for the egg station, some mornings offered coffee some not. For a breakfast that took me 20 minutes to eat I spent almost 15 minutes in total queuing to get in and to get an omelette. It all felt a little chaotic and not well organised. If there a long queues at the egg station , why not open the second one which was sitting idle. Not really what I anticipate from a 5 star hotel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Niraj Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing View and Private beach access
Stayed 1 night in Dec 2024

10/10 Excellent

Amira Al, Montreal

Stayed 3 nights in Jan 2025

2/10 Terrible

Ahmed

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The hotel was full due to the Christmas break and the facilities are horrible, they have 200 rooms and literally 9 umbrellas around the pool and the dining options are very limited, a total of four restaurants, three are having the same exact below average menu, and the "special" reataurant is fully booked every day, stayed there for four nights and tried to book dinner there every single day and it's always fully booked, last day after fighting over the phone for ten minutes they got us an "exception" and booked us a table. During the dinner we found out that the restaurant is deserted and only three tables were used. Every day you have to queue for 20-30 minutes for breakfast, the breakfast was ok. The nagging for checkout was at another level they kept insisting that it's impossible to get late checkout as the hotel is fully booked back to back and that they need to prepare the room for the next guests, at the end we checked out and kept using the room for two extra hours without them preparing it for the next guest so they could have easily at least get the credit of late checkout. The main reason we booked at this hotel is that it had a private beach but the beach is not for swimming, full of stones and rocks. So basically we were stuck at a hotel with almost no facilities to use. I haven't tried any other hotel in Langkawi but I am sure you can get the same bad experience for half the price. Also the toilet in some public areas like in the SPA building wasn't clean.
Stayed 4 nights in Dec 2024

4/10 Poor

MASAHIRO

Liked: Amenities
Disliked: Cleanliness, staff & service
"When I checked in, there was no detailed explanation, and after I was forced to pay 800 ringgit separately from the deposit, a cockroach appeared in the room." The room is dirty. The water pressure in the shower is weak
Stayed 3 nights in Dec 2024

10/10 Excellent

Mahad

Stayed 2 nights in Dec 2024

10/10 Excellent

Wee Tiong Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sprawling facilities with many amenities. Great for families
Stayed 2 nights in Dec 2024

10/10 Excellent

Rizwan Ullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

MISS SHAZI, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2024

8/10 Good

Sunil

Travelled with partner
Liked: Amenities
Property a bit dated Noisy when people check in and out at night Surrounding environment very pleasant
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have loved our time here this week! We haven’t slept this well in years - the hype about the Heavenly Beds, is an actual thing!! The resort is comfortable, quiet, with beautiful gardens and staff who go the extra mile to make you feel welcome and well looked after. And the view is stunning! Extra special mention to Hakimi - the Lobby Ambassador. Always welcoming, always helpful, always a smile and a kind and caring way of making you feel special as a guest. Thank you so much Hakimi!! For the F&B team - just a little feedback: The breakfast station with the sliced meats - guys, it needs some serious work on the presentation. It looks very unappetising and you have almost all the accompaniments to go with smoked salmon, but no smoked salmon, which is something I see whenever I stay at a Westin hotel - so not sure why you don’t have it? The buffet is plentiful but it doesn’t feed the eye in some areas where it should. The fruit area, yoghurt areas and juice areas all need some presentation and styling help. Would have also loved a bbq by the incredible pool - but over our 5 days no outdoor dining options like this were avail. This is just feedback - we absolutely loved our time and will definitely be back (guys pls fix the breakfast presentation issues by then, and order in some smoked salmon please !!!) Thank you everyone, for an unforgettable holiday in paradise.. Lisa & Hamish Room 2310
Stayed 5 nights in Aug 2024

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024