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4.3 out of 5

"The property was immaculately maintained by awesome staff. The staff are a credit to the organisation. Every member engaged with us with a smile and f ... " More

By a verified traveller on Sun 09 Feb 2020

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Hotel Description

A luxury stay in Langkawi awaits you at The Westin Langkawi Resort & Spa. Within just a 15-minute stroll, you'll find popular places like Kuah Jetty and Langkawi Terminal Ferry. Highlights at this beachfront resort include 3 restaurants, 4 outdoor swimming pools, and a full-service spa.

LED TVs with satellite channels are featured in all 202 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Minibars provide free refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. Ceiling fans, safes, and hair dryers are also available.

A day of pampering at Heavenly Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Seasonal Tastes, is open for breakfast and dinner. Breeze Lounge is the resort's own bar. Spend the day at the private beach and enjoy the onsite 24-hour fitness center, kids' club, and outdoor tennis court. 4822 square feet (448 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a Turkish bath/hammam, and a sauna. Buffet breakfast is available daily. There's also free self parking, along with the convenience of a free area shuttle.

With a stay at this 5-star Kuah resort, you'll be 1.3 km (0.8 mi) from Eagle Square and 3.3 km (2 mi) from Night Market.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$137* Per night/room 28 Sep. - 29 Sep.

Premium Room, 2 Queen Beds, Balcony, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 1 Double Bed, Private Pool, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 12 Max

Superior Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Langkawi Resort & Spa ratings based on 29 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Langkawi Resort & Spa

Everyone (9) Couples (12) Family (7)
5 out of 5
The property was immaculately maintained by awesome staff. The staff are a credit to the organisation. Every member engaged with us with a smile and friendly nature to help us whenever we needed assistance.

Posted by on 9 Feb. 2020

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1 out of 5
1. Dangerous and sharp edges everywhere; uneven surfaces and broken pavements / walkways 2. Pool tiles zero nosing tiles just sharp cut edge tiles 3. No colour to indicate stair edges in pool steps 4. Food is subpar, lamb shank was so tough I couldn’t chew and returned to kitchen. Manager was notified and zero action outcome 5. Billed for every room clean as additional not in room charge irrespective whether actually serviced or not. Saturday was arrival, not serviced Sunday as we were in the room and only exchanged towels at door. Monday we checked out... billed for two services over above room rate. 6. Marriott should audit this hotel operation; it doesn’t stack up to the Marriott brand.

Posted by on 26 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by The Westin Langkawi Resort & Spa

Thank you for sharing your experience with other travelers and us! We sincerely appreciate your constructive comments about our resort and we want to assure you that we are constantly working hard to bring all areas of the property up to a level of perfection that befits our reputation for excellence. We hope you will choose to stay with us again whenever you return to Langkawi so that we can make amends for the slightly disappointing experience on this occasion. Thank you again for taking the time to share your experience, and we look forward to welcoming you back in the near future.

4 out of 5

Great location for a relaxing break

The hotel staff and facilities are all excellent We ate at different restaurants and the quality was great. The spa deserves special mention excellent staff and treatments. The area where real improvement is needed is breakfast. It was like a scrum each morning with staff clearing your table if you stayed too long at the egg station . All of this is a shame as good quality was good

Posted by on 14 Apr. 2017

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4 out of 5
Lovely resort, bed was most comfortable I've slept in! Breakfast is exceptional.

Posted by , from melbourne, australia on 22 Mar. 2017

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4 out of 5

Lovely hotel. Great pools. Very nice helpful staff

Had a wonderful relaxing time. The hotel had everything we expect in a 5 star resort. Definetly recommend it as a great place to stay.

Posted by on 29 Nov. 2016

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4 out of 5

An ideal place to stay for relaxing by the pool.

Pros: Nice quiet, comfortable room with pleasant views; polite and caring staff.
Cons: Outdoor facilities, pebble paving and furniture due for revamp.
Location: Location within walking distance to yacht club, ferry terminal and shopping centre is a bonus.
An enjoyable and relaxing 4 day / 3 night stay in a comfortable resort with easy travel [flight/ hotel transfer] from Singapore. Resort gardens are beautiful and well maintained. Resort outdoor facilities and furniture are well cared for but becoming a bit worn and tired.

Posted by , from Torquay, Australia on 25 Aug. 2016

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4 out of 5

Great location with island views from most rooms

Pros: Location - views to islands in the archipelago are beautiful.
Cons: General maintenance, especially of outdoor furniture, such as the chairs on balconies and the pool loungers.
Location: Nothing in Langkawi far away. Westin close to the ferries to Penang, Kuala Perlis, Kuala Kedah and Satun (Thailand) for an unusual arrival/departure.
We had pre-booked a superior room with patio. Upon arrival, reception staff attempted to upsell us to a garden view room or partial sea-view room. We declined, but ended up being given a complimentary upgrade to garden view on account of our stay being so close to my birthday. Having read some reviews from people with the basic rooms, I am glad we have the garden view. The only downside to the room location is the music from the evening entertainment, but this does not go on very late. The room itself is bright and spacious, though perhaps slightly less well maintained than I would expect from a Westin (chipped woodwork, white couch not perfectly clean etc). Bathroom has both bath and shower. If you can get a booking that includes breakfast, that would be sensible. Otherwise buffet breakfast is RM99 per head. Sparkling wine is available, along with raspberry juice, should you wish to kick-start the day with a Bellini. There is tan egg station plus a waffle/ pancake station. The main, infinity, pool with swim-up bar at the Westin was pleasant. Views to islands in the archipelago are beautiful. At the beach they have canoe-hire facilities (RM16/hour for a single RM20 for a double). There is a daily free shuttle (1pm and 5pm) to Langkawi Fair, which contains local shops, including off-licence/ bottle shop and supermarket. Fixed taxi fare back to the Westin is RM10 (but do check!). Interesting wildlife around the resort: tokay geckos, hornbills, leaf monkeys and flying lemurs.

Posted by , from Sydney on 26 Apr. 2016

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3 out of 5

Average hotel

Pros: Hotel rooms are good.
Cons: Food should have more variety. Predominantly cater for westerners who can't tolerate Asian food.
Location: Away from all the good restaurants and hotel food is average as well.
Overall good. Food items are limited.Over the topNew years eve celebration ( don't expect to sleep till 3 a evening you have children,) with no regard to other guests.

Posted by , from Melbourne on 3 Jan. 2016

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5 out of 5

Posted by , from Singapore on 1 May 2014

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5 out of 5
Pros: The views, tranquility, facilities, buffet breakfast overlooking views, grounds
Cons: Nothing. (Not close to shops although is hotel shuttle or taxi. We had hire car so easy.
Location: Perfect, Wonderful, Away from it all, Beautiful views peaceful
Facilities: excellent ; Value: Affordable; Service: Go the extra mile, helpful courteous ; Cleanliness: Pleasant; We would definitely choose to stay again, loved it.

Posted by , from Australia - NSW - Sydney on 22 Apr. 2014

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About the The Westin Langkawi Resort & Spa

Location Jalan Pantai Dato Syed Omar, Langkawi, Kedah 07000

Property Features

Simply step outside to unwind on the resort's beach. At The Westin Langkawi Resort & Spa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. This luxury resort also offers a children's pool, an outdoor tennis court, and a 24-hour fitness center. Self parking is free. This 5-star Langkawi resort is smoke free.

  • 202 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • 4822 sq ft of conference space
  • 448 sq m of conference space
  • Built in 1995
  • Bar by the pool
  • Swim-up bar
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Langkawi Intl. Airport (LGK) (19.8 km / 12.3 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

The Westin Langkawi Resort & Spa offers 202 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Seasonal Tastes - This restaurant serves breakfast and dinner.

Tide - This restaurant specializes in Mediterranean cuisine. Reservations are required. Open daily.

Breeze Lounge - This bar overlooks the ocean and specializes in international cuisine. Open daily.

Splash - Onsite bar. Open daily.

Float - This fine-dining restaurant specializes in international cuisine. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 250.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Westin Langkawi Resort & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 5.00 per person, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 88 per person (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (one way)
  • Rollaway bed fee: MYR 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Langkawi Westin
  • Langkawi Westin Resort
  • Westin Langkawi
  • Westin Langkawi Resort
  • Westin Resort Langkawi
  • The Westin Langkawi Resort And Spa
  • Westin Langkawi Hotel
  • The Westin Langkawi Hotel Langkawi
  • Westin Langkawi Resort
  • The Westin Langkawi Resort And Spa
  • Langkawi Westin
  • Westin Langkawi Hotel
  • The Westin Langkawi Resort Spa
  • The Westin Langkawi & Langkawi
  • The Westin Langkawi Resort & Spa Resort
  • The Westin Langkawi Resort & Spa Langkawi
  • The Westin Langkawi Resort & Spa Resort Langkawi

You should know

  • The Westin Langkawi Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.