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Extended Stay America Suites Knoxville West Hills

2.5 star property
Hotel in Knoxville with free breakfast

Photo gallery for Extended Stay America Suites Knoxville West Hills

Desk, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Studio, 1 Queen Bed, Non Smoking
Lobby
Property amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
The current price is AU$122
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
1700 Winston Rd, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪4 min walk‬
  • Place, University of Tennessee
    ‪10 min drive‬
  • Place, Neyland Stadium
    ‪11 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Knoxville

At Extended Stay America Suites Knoxville West Hills you'll be within just a 10-minute stroll of West Town Mall and Regal Downtown West. Highlights at this hotel include free daily breakfast, free self-parking and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, barbecues and a picnic area. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6 AM and 9:30 AM. .Attractions within a 10-minute drive of this Bearden hotel include University of Tennessee and Knoxville Convention Center.

What's nearby

  • West Town Mall - 4 min walk - 0.4 km
  • Turkey Creek Shopping Center - 8 min drive - 11.5 km
  • University of Tennessee - 10 min drive - 11.9 km
  • Thompson–Boling Arena - 11 min drive - 14.9 km
  • Neyland Stadium - 11 min drive - 14.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪King Gyro - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬10 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Hotel in Knoxville with free breakfast
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Knoxville West Hills. Free self parking is available.

This Knoxville hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Built in 1990
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
Extended Stay America Suites Knoxville West Hills offers 72 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

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  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 410 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

What is the cancellation policy at Extended Stay America Suites Knoxville West Hills?

Extended Stay America Suites Knoxville West Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Suites Knoxville West Hills?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Knoxville West Hills on 28 Sept 2025 start from AU$122.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Extended Stay America Suites Knoxville West Hills?

Yep, Extended Stay America Suites Knoxville West Hills has a free self car park.

Does Extended Stay America Suites Knoxville West Hills serve breakfast?

Yep, complimentary on-the-go brekkie is offered daily from 6 AM to 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites Knoxville West Hills?

No, Extended Stay America Suites Knoxville West Hills does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites Knoxville West Hills?

Check-in begins at 3 PM. Check-out time is 11 AM.

Reviews

Extended Stay America Suites Knoxville West Hills Reviews

7.0

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 191 out of 571 reviews
Rating 8 - Good. 126 out of 571 reviews
Rating 6 - Okay. 97 out of 571 reviews
Rating 4 - Poor. 76 out of 571 reviews
Rating 2 - Terrible. 81 out of 571 reviews

Reviews

10/10 Excellent

Andrea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was convenient to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

william

Stayed 1 night in Jun 2025

2/10 Terrible

Sheena

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The reservation stated hair dryers were available upon request. I requested a hair dryer but was told that they do not have hair dryers. This was a first for me. The refrigerator in the room did not open fully as the door hit the stove. The bed was not comfortable and there were dogs barking consistently.
Stayed 1 night in May 2025

10/10 Excellent

Ashlei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

James

Stayed 3 nights in May 2025

2/10 Terrible

Penny

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Location and my room was dirty, very poor housekeeping.
Stayed 1 night in May 2025

2/10 Terrible

Evan

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible smell filled the entire room and room looked like a bull ran through it
Stayed 1 night in May 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.
Stayed 1 night in May 2025

2/10 Terrible

Desiree

Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing was the clerk that checked me in. She was very nice and fast at checking me in. All the rest was bad: There was no toilet paper or holder. The sheets were stained red and brown. The sink and bathroom mirror had toothpaste residue. The toilet seat was dirty. The bathtub had a large pink mold ring around the drain, mold all over the tile, and soap scum on the tile walls. One of the side doors wouldn’t open at all (BIG fire safety hazard!) and another side door wouldn’t shut and lock. The property is dated which wouldn’t be so bad if it was at least clean and doors worked properly.
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting place
Stayed 3 nights in Apr 2025

2/10 Terrible

bill

Disliked: Cleanliness, staff & service, property conditions & facilities
burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,
Stayed 2 nights in Apr 2025

4/10 Poor

Marsha

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

K A

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities

Buggy weekend!

Room was not ready when we arrived an hour later than check in. Staff did their best to complete as quickly as possible, but the room was bug infested. Needless to say the wife was not happy!
Stayed 2 nights in Mar 2025

2/10 Terrible

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
I found another place to stay the second night I was in town - even without getting my money back. Dirty (horrible!), loud. Do not stay here.
Stayed 2 nights in Mar 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ashlei

Stayed 1 night in Mar 2025

8/10 Good

Dequante

Stayed 1 night in Mar 2025

4/10 Poor

Nevaeh

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Dont be cheap and go elsewhere

Room smelled of cigarettes, clearly had not been cleaned in a few visits. Towels and bed sheets were yellow.
Stayed 1 night in Mar 2025

4/10 Poor

Gregg

Stayed 7 nights in Feb 2025

4/10 Poor

Michael

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Did not have a reserved room available after overbooking, tried to charge more for a smaller room than my original room cost, and finally was told the second floor was the top floor by the attendant on duty after trying to make sure I was in a low noise area because I had my dog with me. This is a three-floor facility. This is outside of the hotel's control, but there were several very odd individuals around the hotel. One individual was sitting on my car's front bumper and did not respond when spoken to. Overall an odd area and an unpleasant stay.
Stayed 1 night in Mar 2025

6/10 Okay

Tom

Liked: Cleanliness, staff & service, room comfort

One night traveling

Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025