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Extended Stay America Suites Knoxville West Hills

2.5 star property

Photo gallery for Extended Stay America Suites Knoxville West Hills

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Desk, iron/ironing board, free WiFi
Exterior
Free daily on-the-go breakfast
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$132
includes taxes & fees
26 Mar - 27 Mar

Explore the area

View map
1700 Winston Rd, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪3 min walk‬
  • Place, Regal Downtown West
    ‪9 min walk‬
  • Place, Regal Cinebarre West Town Mall
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Exterior

WoodSpring Suites Knoxville West

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 606 reviews
The price is AU$133
includes taxes & fees
29 Mar - 30 Mar
WoodSpring Suites Knoxville West

About the area

Knoxville

At Extended Stay America Suites Knoxville West Hills you'll be within just a 10-minute stroll of West Town Mall and Regal Downtown West. Highlights at this hotel include free daily breakfast, free self-parking and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, barbecues and a picnic area. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6 AM and 9:30 AM. .Attractions within a 10-minute drive of this Bearden hotel include University of Tennessee and Knoxville Convention Center.

What's nearby

  • West Town Mall - 3 min walk - 0.3 km
  • Regal Downtown West - 9 min walk - 0.8 km
  • West Hills Tennis Center - 9 min walk - 0.8 km
  • Regal Cinebarre West Town Mall - 14 min walk - 1.2 km
  • University of Tennessee - 9 min drive - 16.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 24 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪King Gyro - ‬10 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬10 min walk
  • ‪Chick-fil-A - ‬10 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Knoxville West Hills. Free self parking is available.

This Knoxville hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Built in 1990
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
Extended Stay America Suites Knoxville West Hills offers 72 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

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Exterior
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

What is the cancellation policy at Extended Stay America Suites Knoxville West Hills?

Extended Stay America Suites Knoxville West Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Suites Knoxville West Hills?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Knoxville West Hills on 26 Mar 2026 start from AU$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Extended Stay America Suites Knoxville West Hills?

Yep, Extended Stay America Suites Knoxville West Hills has a free self car park.

Does Extended Stay America Suites Knoxville West Hills serve breakfast?

Yep, complimentary on-the-go brekkie is offered daily from 6 AM to 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites Knoxville West Hills?

No, Extended Stay America Suites Knoxville West Hills does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites Knoxville West Hills?

Check-in begins at 3 PM. Check-out time is 11 AM.

Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 201 out of 601 reviews
Rating 8 - Good. 129 out of 601 reviews
Rating 6 - Okay. 103 out of 601 reviews
Rating 4 - Poor. 84 out of 601 reviews
Rating 2 - Terrible. 84 out of 601 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Amenities
The place is decent and for the price is a good value if you just require a place to sleep. It is much better than the ones right off 75.
Stayed 1 night in Dec 2025

8/10 Good

angela

Travelled with pets
Liked: Cleanliness
Enjoyed!
Stayed 1 night in Dec 2025

2/10 Terrible

LISA

Disliked: Cleanliness, amenities, property conditions & facilities
Upon check-in I learned there were no elevators so I had to carry my heavy suitcases upstairs. This property does not meet ADA standards. There is a heavy smell of marijuana in the hallways and the first room that I was assigned the smell got so bad in there that I had to change rooms and still place a towel under the door to prevent other smells from entering my room. The rooms were not very clean either. One of the evenings that I stayed here, around 2 o'clock in the morning there was a fight in the hallway with a woman screaming at the top of her lungs at her mate all the while he was yelling for his dog that got out. This is a no smoking property however it is not enforced and the entire lobby and hallways smell heavily of marijuana. This establishment would not be suitable for children unfortunately. I will not be staying at this establishment again. The staff did not seem to care that that there was not an elevator and would not answer me when I asked what they would do if I was wheelchair bound. They did not seem to care about the drug use either. The man that helped me switch rooms was accommodating to the best of his ability however there was a language barrier. Needless to say, I am disappointed and expected something better based off of the online rating and pictures.
Handprint on wall.
Headboard falling apart
Stayed 3 nights in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
the staff is great!!
Stayed 1 night in Nov 2025

4/10 Poor

Bradley

Business traveller
Liked: Cleanliness, amenities
Could hear a lot of people fighting on friday night, some intoxicated other people around, messed with sleep. Room is moderate to low quality, but not too bad considering the price.
Stayed 1 night in Nov 2025

8/10 Good

Marisol

Stayed 2 nights in Oct 2025

4/10 Poor

Sam

Stayed 1 night in Nov 2025

6/10 Okay

Kay

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Price was good, but the room was very old. Counters and chair had nicks and damage. One kitchen drawer completely missing. kitchen sink dripped. A stove knob fell off on its own & couldn't be reattached. The security bar/latch on door was broken off. Bedside lamp had no bulb. There is no ice machine in this hotel. Sheets and towels were clean. A/C worked well. Front desk lady was friendly, available and helpful. Parking was free.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffry

Stayed 1 night in Oct 2025

6/10 Okay

Bert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Prepackaged food.
Stayed 1 night in Oct 2025

4/10 Poor

Dianne

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
I saw an accurate review too late. Had I not paid in advance, I would have hi tailed it out. Tons of smoke in the lobby and it got worse headed to the room. Our room initially smelled of paint, which I thought was a blessing. The smoke overpowered that paint in a hurry. Towels were either just folded again after animal bathing, or just naturally hairy. Wear your shoes at all times. For the first time ever I put a chair to help secure the door. I know it was not an expensive option, but since it was close to destination. Highly advise, KEEP LOOKING
Stayed 1 night in Oct 2025

10/10 Excellent

Barbie

Travelled with family
Liked: Cleanliness
Location was good - check in was very seamless. Room was nice & very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Travelled with family
Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Business traveller
Disliked: Amenities, property conditions & facilities
Fights in the corridors, smells like pee and cleaning solution. Mattresses are rough.
Stayed 1 night in Oct 2025

10/10 Excellent

Angi

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Adolphus

Stayed 1 night in Sep 2025

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Greg

Stayed 1 night in Sep 2025

8/10 Good

Tom

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not a nice hotel or room
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Smelled of smoke

My boyfriend and I were only there to sleep, so we didn't get the fully experience of the hotel. However, as soon as we walked into the lobby to check in, we smelled strong smoke from cigarettes. The odor kind of went away as we walked closer to the hotel room, but we could still smell it a little.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

You tricked me!

This is the place for you! But only if you're looking for guests walking around the lobby, drinking liquor from a bottle, 30+ hairs in your shower, and just mini muffins as your "free breakfast"! The guest ratings did not match the actual hotel stay...
Stayed 1 night in Sep 2025

6/10 Okay

Tammy

Liked: Staff & service, room comfort
Disliked: Cleanliness

Great people, great bed, room not the best

The people were amazing, the bed great! The towels were soft and clean. The room was half way below the ground and there was mold in a lot of places. The door electronic worked but the handle did not work…but the other people there on the floor were great and friendly. I felt safe there with the nice people.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

8/10 Good

Louis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the area was nice and the staff seemed friendly with the limited amount of interaction we had. Only minor complaint was there were no plastic cups in the bathroom. If you were planning on staying there more than a few days and want to use the kitchen to cook food instead of eating out you will need to bring your own pots and pans and dining ware. Or rent it from the hotel. I do understand why they rent it out because they have to make sure that it is clean properly after you leave. Their on site breakfast options are coffee, oatmeal and granola bars. But there are plenty of places to get breakfast in the area. I would consider staying here again if I need to go back to Knoxville.
Stayed 4 nights in Aug 2025