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Embassy Suites by Hilton Knoxville Downtown

4.0 star property
Hotel with 2 restaurants, near University of Tennessee

Photo gallery for Embassy Suites by Hilton Knoxville Downtown

Exterior
Bar (on property)
Rooftop terrace
Lobby
Seasonal outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • 24/7 front desk
The current price is AU$407
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
507 South Gay St, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪6 min walk‬
  • University of Tennessee
    ‪12 min walk‬
  • Neyland Stadium
    ‪18 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2-Room)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed (2-Room)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (2-Room)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds (2-Room)

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, City View

Room, 2 Bedrooms, City View

Room, 2 Bedrooms, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
Sofa bed
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Knoxville

At Embassy Suites by Hilton Knoxville Downtown you'll be within just a 15-minute stroll of popular places like University of Tennessee and Knoxville Convention Center. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and a bar/lounge. .The café, KBrew, is open for breakfast, lunch and dinner. 4588 square feet (426 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a seasonal outdoor swimming pool. There's also the convenience of valet parking. .With a stay at this 4-property class Downtown Knoxville hotel, you'll be 1.9 km (1.2 mi) from Neyland Stadium.

What's nearby

  • Tennessee Theatre - 1 min walk - 0.0 km
  • Market Square - 2 min walk - 0.2 km
  • Knoxville Convention Center - 6 min walk - 0.5 km
  • University of Tennessee - 12 min walk - 1.0 km
  • Neyland Stadium - 18 min walk - 1.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 19 min drive

Restaurants

  • ‪Downtown Grill & Brewery - ‬2 min walk
  • ‪Coffee & Chocolate - ‬1 min walk
  • ‪K Brew - ‬1 min walk
  • ‪The French Market Creperie - ‬3 min walk
  • ‪Clancy's Tavern & Whiskey House - ‬2 min walk

About this property

Embassy Suites by Hilton Knoxville Downtown

Hotel with 2 restaurants, near University of Tennessee
Embassy Suites by Hilton Knoxville Downtown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 4588 square feet (426 square metres) and includes conference space. Spa services, multilingual staff, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Knoxville Downtown. For a fee, parking is available.

This 4-star Knoxville hotel is smoke free.

  • 178 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • 4588 sq ft of conference space
  • 426 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Embassy Suites by Hilton Knoxville Downtown offers 178 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

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Hilton Knoxville

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,599 reviews
The price is AU$258
includes taxes & fees
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Hilton Knoxville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • KBrew
  • KoPita

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,588 square feet of conference space
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in April and close in September.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Knoxville Downtown?

Embassy Suites by Hilton Knoxville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Knoxville Downtown?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville Downtown on 21 Sept 2025 start from AU$407.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Knoxville Downtown?

Yep, Embassy Suites by Hilton Knoxville Downtown has valet parking with in/out privileges for USD 35.00 per night.

Is there a spa on site at Embassy Suites by Hilton Knoxville Downtown?

There's no onsite spa, but this property does offer spa services.

Does Embassy Suites by Hilton Knoxville Downtown have a pool?

Embassy Suites by Hilton Knoxville Downtown has a seasonal outdoor pool. The pool is open from April to September.

What makes Embassy Suites by Hilton Knoxville Downtown a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Knoxville Downtown.

Is Embassy Suites by Hilton Knoxville Downtown family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Knoxville Downtown is a hit with families.

Does Embassy Suites by Hilton Knoxville Downtown serve breakfast?

You bet, our visitors can't get enough of the free buffet breakfast here! Offered weekdays between 6:00 AM and 9:30 AM and weekends between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Knoxville Downtown?

No, Embassy Suites by Hilton Knoxville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Knoxville Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Knoxville Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 574 out of 723 reviews
Rating 8 - Good. 94 out of 723 reviews
Rating 6 - Okay. 27 out of 723 reviews
Rating 4 - Poor. 10 out of 723 reviews
Rating 2 - Terrible. 18 out of 723 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful, staff was very nice. My only complaint would be that this hotel came up as a good family friendly hotel. I disagree. Our family of 4 was put in the room closest to a meeting room, so we constantly felt like we had to be extra quiet and battled catering lines to get out of our room. Also, the pool is not for kids at all. It’s through the rooftop bar which made it feel very awkward. Kids couldn’t really play in it because it was so small and felt so out of place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dimitrios

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and rooms and staff in a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Tykira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely stay again
Stayed 2 nights in Jun 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property was beautiful. I was a bit disappointed in the breakfast staff. At 9:30am, we arrived for breakfast which had just closed, the staff was making to-go plates for themselves of all the warmed food and told us the grill was closed and to come back tomorrow. They did not offer us (paying customers) a yo-go container. I was completely shocked and disappointed with the “sweet” words of rejection and lack of empathy. I did personally mention the experience to the manager who agreed that the staff should have offered a to go container. I understand the remaining food is a blessing for the staff, BUT it is not specifically made for them rather for the guests. Loved the rest of my visit other than this particular event the morning of checkout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice rooms, a little more elegant than your typical embassy suites.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

10/10 Excellent

Liberty

Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2025

2/10 Terrible

james

Stayed 1 night in May 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay to be in the heart of downtown!
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy Paul

Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Stayed 2 nights in May 2025

10/10 Excellent

Daniellee

Great
Stayed 1 night in May 2025

10/10 Excellent

Moneshia, Conroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Robbye

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shower was amazing Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Travelled with family
Everything was great
Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent and the time we spent there was flawless.
Stayed 1 night in Apr 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaquan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you could ask for

It was great to have a spacious two-room suite. The location was excellent, especially since we attended the Big Ears Music Festival. It was within easy walking distance from all the venues. The housekeepers were very kind and helpful. The roof top lounge and bar were great. The breakfast was excellent. Will definitely stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Evan

Great
Stayed 4 nights in Mar 2025

10/10 Excellent

LaChandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Wish the rooftop was open
Stayed 1 night in Dec 2024

10/10 Excellent

James

Great
Stayed 1 night in Mar 2025