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Ocean Key Resort - A Noble House Resort

4.0 star property
Boardwalk/promenade resort with 2 restaurants and full-service spa

Photo gallery for Ocean Key Resort - A Noble House Resort

Outdoor pool, pool loungers
Property video
Suite, 1 Bedroom, Partial Harbor View
Exterior
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$860
includes taxes & fees
12 Jan - 13 Jan 2026

Explore the area

View map
Zero Duval St., Key West, FL, 33040
  • Place, Mallory Square
    ‪1 min walk‬
  • Place, Duval Street
    ‪1 min walk‬
  • Place, Florida Keys Beaches
    ‪3 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite Island View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Island View

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Partial Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Partial Ocean View

9.2 out of 10
Wonderful
(47 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Partial Oceanview Queen

Minibar, in-room safe, individually decorated, individually furnished

Partial Oceanview Queen

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean View Boutique Suite

Minibar, in-room safe, individually decorated, individually furnished

Ocean View Boutique Suite

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom Island View

Suite, 1 Bedroom Island View

Suite, 1 Bedroom Island View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Harbor View

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Partial Harbor View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Ceiling fan
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Ocean Front Boutique Suite

Minibar, in-room safe, individually decorated, individually furnished

Ocean Front Boutique Suite

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, Oceanfront

Deluxe Room, Oceanfront

Deluxe Room, Oceanfront

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Harbor View

Suite, 2 Bedrooms, Harbor View

Suite, 2 Bedrooms, Harbor View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
2 bedrooms
Ceiling fan
  • 111 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Mobility/Hearing Accessible Partial Oceanview Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Mobility/Hearing Accessible Partial Oceanview Junior Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mobility/Hearing Accessible Island View Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Mobility/Hearing Accessible Island View Junior Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Flamingo Royale

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Designer toiletries
  • Sleeps 4
  • 2 King Beds

About the area

Key West

Ocean Key Resort - A Noble House Resort places you steps from Mallory Square and within a short 5-minute stroll of Duval Street. Highlights at this resort include 2 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and aromatherapy. For a drink, you can stop by the resort's own poolside bar. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers as well as access to motor boating. 870 square feet (81 square metres) of event facilities include a meeting room and conference space, and other business amenities include limo/town car service. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Key West Historic District resort include Florida Keys Beaches and Ernest Hemingway Home and Museum.
View more Resorts in Key WestOpens in a new window

What's nearby

  • Mallory Square - 1 min walk - 0.1 km
  • Duval Street - 1 min walk - 0.2 km
  • Florida Keys Beaches - 3 min walk - 0.3 km
  • Key West Aquarium - 3 min walk - 0.3 km
  • Ernest Hemingway Home and Museum - 17 min walk - 1.5 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 16 min drive

Restaurants

  • ‪Hog's Breath Saloon - ‬2 min walk
  • ‪Bagatelle - ‬3 min walk
  • ‪El Meson De Pepe's Restaurant & Bar - ‬1 min walk
  • ‪Cuban Coffee Queen - ‬4 min walk
  • ‪Two Friends Patio Restaurant - ‬3 min walk

About this property

Ocean Key Resort - A Noble House Resort

Boardwalk/promenade resort with 2 restaurants and full-service spa
Ocean Key Resort - A Noble House Resort offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A meeting room and limo/town car service are available. Event space at this resort measures 870 square feet (81 square metres) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Ocean Key Resort - A Noble House Resort. Parking is available for a fee.

This 4-star Key West resort is smoke free.

  • 100 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 3 bars or lounges
  • 870 sq ft of conference space
  • 81 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Ocean Key Resort - A Noble House Resort offers 100 accommodations with iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Key West resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Exterior
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  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$766
includes taxes & fees
12 Jan - 13 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 53.75 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: USD 10 to 30 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Yoga classes

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 870 square feet of conference space
  • Meeting room

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 7 July 2025 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 500 per stay (for guests aged under 25 years old)
  • Resort fee: USD 77.63 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 53.75 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Key Ocean
Ocean Key
Ocean Key Resort
Ocean Key Resort Key West
Ocean Key Key West
Ocean Key Resort A Noble House Resort
Ocean Key A Noble House
Ocean Key Resort - A Noble House Resort Resort
Ocean Key Resort - A Noble House Resort Key West
Ocean Key Resort - A Noble House Resort Resort Key West

Frequently asked questions

What is the cancellation policy at Ocean Key Resort - A Noble House Resort?

Ocean Key Resort - A Noble House Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Key Resort - A Noble House Resort?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Ocean Key Resort - A Noble House Resort on 12 Jan 2026 start from AU$744.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Key Resort - A Noble House Resort?

Yep, Ocean Key Resort - A Noble House Resort has valet parking with in/out privileges for USD 53.75 per day.

Are there any beaches close to Ocean Key Resort - A Noble House Resort?

Yep, Ocean Key Resort - A Noble House Resort is a short 5-minute walk from Florida Keys Beaches. Fun beach activities include snorkelling, waterskiing and windsurfing. You can also find motor boats.

Is there a spa on site at Ocean Key Resort - A Noble House Resort?

Yep, there is an onsite spa at Ocean Key Resort - A Noble House Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Ocean Key Resort - A Noble House Resort have a pool?

Ocean Key Resort - A Noble House Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Ocean Key Resort - A Noble House Resort?

Ocean Key Resort - A Noble House Resort features a full-service spa, an outdoor pool and 2 restaurants.

Is Ocean Key Resort - A Noble House Resort family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Ocean Key Resort - A Noble House Resort is a hit with families.

Does Ocean Key Resort - A Noble House Resort serve breakfast?

You bet, full breakfast is served daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Ocean Key Resort - A Noble House Resort?

No, Ocean Key Resort - A Noble House Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Key Resort - A Noble House Resort?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean Key Resort - A Noble House Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Ocean Key Resort - A Noble House Resort?

No, only service animals are allowed.

Ocean Key Resort - A Noble House Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1004 reviews
Rating 8 - Good. 172 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms were beautiful, the staff and service exemplary. However: Construction made walking/access to pier inconvenient and dangerous. My husband, who is disabled, had to walk to the street to get an uber, instead of getting picked up at the door. We were not informed/forwarned about this when we made our reservation. The air conditioning unit in the room closet was extremely loud, and had a constant water drip.
Stayed 4 nights in Sep 2025

10/10 Excellent

Reynaldo Garnica Garza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceeded our expectations
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities
Fantastic Hotel and Staff!! They are renovating their lobby but there was no noise from that! Great Stay!
Stayed 4 nights in Sep 2025

10/10 Excellent

Carol

Stayed 4 nights in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Amenities
Love love staff and this hotel. Only wish is nespresso coffee makers. We will be back soon!
Stayed 4 nights in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice stay, large room, odd bathroom doors, great location. we got a great off season rate of $229, I would have been disappointed if i had paid significantly more. The pool was my favorite part, it overlooks the water, nice chairs and a nice bar. The staff was very accommodating and friendly.
Stayed 3 nights in Sep 2025

6/10 Okay

Bruno

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Under construction

The hotel is under construction
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Fielding

Stayed 6 nights in Sep 2025

2/10 Terrible

Leyanet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My boyfriend and I stayed at Ocean Key Resort for one night, and it was a very disappointing experience. We booked through Expedia for $197 and expected to pay the resort fee of $73 along with the standard $150 hold. However, when we arrived, we were charged an additional $124 in fees, bringing the total to $274 for just one night. For the price, the value was simply not there. The room itself had several issues. When we checked in, the air conditioning was not working the room was 82 degrees. We had to go down to the lobby to report it because it was unbearably hot. Thankfully, the issue was eventually resolved, but it set the tone for a frustrating stay. Other maintenance problems were also noticeable, such as a broken toilet paper holder. On top of that, the resort is filled with unnecessary charges. You are required to pay for valet, but it is not true valet service you park and retrieve your own car while staff only holds the keys. In the room, drinks and bottled water were placed as if complimentary, but they were not being charged $8 for a single bottle of water felt excessive. Overall, the resort gave the impression of constantly trying to charge guests extra at every turn, instead of focusing on comfort and quality. For the high cost and poor experience, I would not recommend this hotel. There are far better options in Key West.
Stayed 1 night in Sep 2025

10/10 Excellent

Shehabaldin, Derwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with a romantic vibe, we had an amazing stay. Perfect mix of comfort and charm, we’d love to come back.
Stayed 3 nights in Sep 2025

8/10 Good

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is under major renovation to lobby whole lobby gone you have to go up elev to room 226 to check in an out elevator broke down again. this was last yr also.
Stayed 5 nights in Aug 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the water. Nice pool
Stayed 4 nights in Aug 2025

10/10 Excellent

Jodi, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how walkable this property is to everything Key West. We never had to drive. There are so many great restaurants nearby and the ones on site are delicious. The staff is extremely friendly, the lobby smells AMAZING and you will feel like you’re in paradise!
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard L.

Stayed 4 nights in Jun 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Site was under construction and a little difficult to navigate. Overall the property is great and will be amazing when renovations are completed. We would definitely stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Julie

Stayed 5 nights in Aug 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Key West

Beautiful view and awesome hotel and staff were the Best
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Carrie

Stayed 3 nights in Aug 2025

8/10 Good

Amy Redden

Travelled with family
Liked: Amenities
I would wait until construction is done on the new lobby. The jack hammers were loud but it will be wonderful once complete. The staff was amazing!!!
Stayed 3 nights in Aug 2025

6/10 Okay

Tuan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was currently undergoing renovation to its lobby. I checked both hotels.com and the hotels website. There was no mention of renovation. The service was good, but not great. Had a lot of trouble getting a hotel room statement. They also charge $73 for a resort fee.
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Room comfort

Motel Six Pool with Cruise ship views

Not the resort luxury level we anticipated. More fitting to cruise ship motel 6 resort style. We booked a suite and the view was literally eye level to the guests getting in and out of the pool so we couldn't sit outside and enjoy the view until after the pool was closed unless we wanted to invite them into our convo. We thought that being on the second floor this would be an issue and then tried to request to be moved but the only room available on the 4th floor could not be released to us since apparently it was not in the 1 bedroom suite level category. Also note they are under renovations so walking in and out of the hotel is a bit tricky and at night they padlock (yes old school style) the gate from the Mallory Square side so you end up walking into the alley and via the parking garage to access your room. This is important if you book dinner on the island at Latitudes. Also, watch the concierge services, the pricing they quote you is not the all in rates, but you don't find that out till they charge your credit card. Transparency is not a thing, we saw our card charged for an extra $600 and ended up requesting a cancellation to which we were also told would be very difficult for them to process - till I told them I could just call Amex and reverse it and wowzers all of a sudden we had the refund. I don't know about you but for us this is not going to be a repeat visit to this property.
Stayed 2 nights in Jul 2025