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The Palms Hotel

3.0 star property

Photo gallery for The Palms Hotel

Property grounds
Front of property
Cottage Suite 138 | Living area
Exterior
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air-conditioning
  • Business services
The current price is AU$333
includes taxes & fees
27 May - 28 May

Explore the area

View map
820 White St, Key West, FL, 33040
  • Place, Key West Naval Station
    ‪2 min walk‬
  • Place, Duval Street
    ‪13 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪17 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

Cottage Suite 138

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds OR 1 Single Futon

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(48 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(76 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Key West

The Palms Hotel places you in the centre of Key West, within just a 15-minute stroll of popular places like Duval Street and Ernest Hemingway Home and Museum. Highlights at this Victorian guest house include free continental breakfast, an outdoor swimming pool and a poolside bar. .Papa Jack's Bar (THU-SAT) is the guest house's own bar. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and a microwave in a common area. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 30-minute walk of this 3-property class Old Town Key West guest house include Florida Keys Beaches and South Beach.
View more Guest houses in Key WestOpens in a new window

What's nearby

  • Key West Naval Station - 2 min walk - 0.2 km
  • Duval Street - 13 min walk - 1.2 km
  • Ernest Hemingway Home and Museum - 17 min walk - 1.4 km
  • South Beach - 18 min walk - 1.6 km
  • Southernmost Point - 20 min walk - 1.7 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 8 min drive

Restaurants

  • ‪Dions Truman & White - ‬2 min walk
  • ‪Sandy's Café - ‬5 min walk
  • ‪Square Grouper Key West - ‬13 min walk
  • ‪The Dive Bar Shirt Club - Grub House - ‬12 min walk
  • ‪Moose Lodge - ‬7 min walk

About this property

The Palms Hotel

You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
The Palms Hotel offers 32 air-conditioned accommodations with free toiletries and a ceiling fan. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Similar properties

2 outdoor pools, open 7:00 AM to 11:00 PM, pool cabanas (surcharge)
Blue Flamingo Resort Key West
New Town
  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
4.2 out of 5, Very good, 2,150 reviews
The price is AU$343
includes taxes & fees
27 May - 28 May
Blue Flamingo Resort Key West

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 91 metres
  • Street parking available
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Bar (THU-SAT)

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests aged under 25 years old staying between 01 February and 16 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Is parking available at The Palms Hotel?

Onsite parking is limited.

How much does it cost to stay at The Palms Hotel?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at The Palms Hotel on 27 May 2026 start from AU$333, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Palms Hotel?

Yep, The Palms Hotel is a short 18-minute walk from Florida Keys Beaches. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does The Palms Hotel have a pool?

Yep, and guests love it! The Palms Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does The Palms Hotel serve breakfast?

Yep, our visitors are hooked on the free continental breakfast here! Available daily from 8 AM to 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at The Palms Hotel?

No, The Palms Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Palms Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Palms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1008 reviews
Rating 8 - Good. 244 out of 1008 reviews
Rating 6 - Okay. 94 out of 1008 reviews
Rating 4 - Poor. 34 out of 1008 reviews
Rating 2 - Terrible. 21 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was friendly and rooms clean. Convenient location.
Stayed 1 night in Jan 2026

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, clean room, beautiful hotel. I definitely want to recommend it.
Stayed 1 night in Jan 2026

10/10 Excellent

laura

Liked: Cleanliness, property conditions & facilities
Rooms were clean, pool and bar fun.
Stayed 1 night in Jan 2026

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, and great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Victoria, Fort Wright

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms. Great staff. Perfect location!
Stayed 2 nights in Jan 2026

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing staff!
Stayed 2 nights in Jan 2026

6/10 Okay

Carlos

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel staff was wonderful, but the truth is it's an old hotel and the rooms are very small. You can hear all the noises from outside the room. You can walk to Duval Street, but you should know that it's a long walk.
Stayed 1 night in Jan 2026

6/10 Okay

David

Liked: Cleanliness
The hot water in the shower was limited at best. It also took 3 to 4 minutes before it would get up to the room. The hot water in the sink was nonexistent. I was not at all happy with the parking situation, as I have a heart condition and had to park two blocks away and carry my bags.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was great, didnt get to have the breakfast so i cant comment on that but it was a nice place to stay and we enjoyed the pool and the bar adjacent to it
Stayed 1 night in Jan 2026

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the Palms it was close enough to walk to a lot of places. It was nice to have a parking space right out front. Very helpful and friendly staff. Very clean the bed was comfortable. It was nice and quiet!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean! The place is very old but has been updated in a way that preserves the old charm. Nice pool area and above average :free" breakfast. Pleasant, accommodating staff. If we went back, we would definitely stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location was fantastic. The hotel was very cute. They were excellent with directions and recommendations. Their pool was so refreshing. They helped us out with parking. Would definitely stay there again!
Stayed 2 nights in Jan 2026

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Room and pool were very clean as well as the grounds. Staff were attentive and polite
Stayed 5 nights in Jan 2026

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room! It was clean and the staff was super friendly and pleasant to speak with. Loved have onsite access to bicycles.
Stayed 3 nights in Jan 2026

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay. I will be coming back. Great place to celebrate a birthday at !!
Stayed 2 nights in Jan 2026

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place was very clean. We have stayed here before and of course the stay was great. The whole property very clean. Pool area is very nice as well as breakfast. Would highly recommend staying to anyone and will be returning in the future !
Stayed 3 nights in Jan 2026

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

8/10 Good

Erik Isak

Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca, Frankfort

Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2025

10/10 Excellent

Millie

Stayed 1 night in Jan 2026

10/10 Excellent

Cara

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, walking distance to plenty. Easy breakfast.
Stayed 2 nights in Jan 2026

6/10 Okay

Jeff

Room was clean but small. No parking. Parking on the street where ever you find it around the property.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
So cute! We would 100% stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025