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The Elms Hotel & Spa, a Destination by Hyatt Hotel

Property class: 4

Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

A large, historic building with a flag, surrounded by well-maintained gardens and a fountain.
A café with a stone wall, bar area, and seating.
A pool area with lounge chairs and umbrellas, surrounded by stone buildings with a flag.
A spacious lobby with high ceilings, chandeliers, a brick fireplace, and comfortable seating areas.
A cozy living room with leather sofas, a fireplace, and a dining area with a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$276
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
401 Regent St, Excelsior Springs, MO, 64024
  • Place, Hall of Waters and Cultural Museum
    ‪9 min walk‬
  • Place, Excelsior Golf Course
    ‪3 min drive‬
  • Place, Worlds of Fun
    ‪23 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪32 min drive‬

Room options

View all photos for 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, and a window.

1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.

Suite, 1 King Bed with Sofa bed (Parlor)

10.0 out of 10
Exceptional
(21 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Parlor)

A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.

Suite, 1 Queen Bed (Parlor)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Parlor)

A hotel room with two beds, a nightstand with a lamp, a large mirror, and a window with a view of buildings.

Suite, 2 Queen Beds (Parlor)

8.0 out of 10
Very good
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a TV, a wardrobe, and a window with a view of greenery.

Room, 2 Queen Beds

8.4 out of 10
Very good
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Royal)

A hotel room with two beds, a desk with a television, and a window with a view of greenery.

Room, 2 Queen Beds (Royal)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Royal)

A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.

Room, 1 King Bed (Royal)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

A living room with a dark wood cabinet, a flat-screen TV, a coffee table with a board game, a sofa, and two armchairs.

Presidential Suite, 1 King Bed with Sofa bed (Royal)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.

Deluxe Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

A hotel room with a bed, a desk, a coffee maker, a mirror, and a bathroom visible through an open door.

Room, 1 King Bed, Accessible (Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a wardrobe, and a window with curtains.

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.

Royal Suite, 1 King Bed with Sofa bed (Parlor)

9.8 out of 10
Exceptional
(7 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

A hotel room with a bed, a desk, a coffee maker, a mirror, and a bathroom visible through an open door.

Room, 1 Queen Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Excelsior Springs

At The Elms Hotel & Spa, a Destination by Hyatt Hotel you'll be within a 10-minute stroll of Hall of Waters and Cultural Museum and within 30 minutes of Excelsior Golf Course. Highlights at this hotel include 2 bars/lounges, 2 hot tubs and a full-service spa. .A day of pampering can include massages and body wraps along with hydrotherapy and mani/pedis. The restaurant, Three Owls, is open for breakfast, brunch, lunch and dinner. The Tavern is the hotel's own brewpub, serving drinks along with light fare. Enjoy the indoor swimming pool, outdoor swimming pool, 24-hour gym and sauna. 11000 square feet (1022 square metres) of event facilities include 8 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7 AM and 11:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Excelsior Springs hotel include Fence Stile Vineyards and Winery and Watkins Mill State Park.

What's nearby

  • Hall of Waters and Cultural Museum - 9 min walk - 0.8 km
  • Excelsior Golf Course - 3 min drive - 1.8 km
  • Worlds of Fun - 23 min drive - 38.2 km
  • T-Mobile Center - 31 min drive - 54.7 km
  • Kansas City Convention Center - 31 min drive - 55.0 km

Getting around

  • Kansas City International Airport (MCI) - 41 min drive

Restaurants

  • ‪Sonic Drive-In - ‬4 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Wabash BBQ - ‬4 min walk
  • ‪Warbird Whiskey - ‬11 min walk
  • ‪Golden Leaf - ‬4 min drive

About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a terrace are also featured at the business-friendly The Elms Hotel & Spa, a Destination by Hyatt Hotel. Free self parking is available.

This 4-star Excelsior Springs hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Conference rooms
  • 11000 sq ft of conference space
  • 1022 sq. m of conference space
  • Built in 1912
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 153 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 17 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 30 per night)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.41 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Valet parking fee: USD 30 per night
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Elms Excelsior Springs

Elms Hotel

Elms Hotel Excelsior Springs

Hotel Elms

The Elms Hotel Spa

The Elms Hotel Spa

The Elms Hotel Spa a Destination by Hyatt Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

Frequently asked questions

What is the cancellation policy at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

The Elms Hotel & Spa, a Destination by Hyatt Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at The Elms Hotel & Spa, a Destination by Hyatt Hotel on 13 Oct 2026 start from AU$276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yep, The Elms Hotel & Spa, a Destination by Hyatt Hotel has a free self car park. Additionally there is valet parking for USD 30 per night.

Is there a spa on site at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yep, there is an onsite spa at The Elms Hotel & Spa, a Destination by Hyatt Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel have a pool?

The Elms Hotel & Spa, a Destination by Hyatt Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

The Elms Hotel & Spa, a Destination by Hyatt Hotel features 2 hot tubs, an outdoor pool and an indoor pool. All guestrooms come with late-night room service and private yards.

Is The Elms Hotel & Spa, a Destination by Hyatt Hotel family-friendly?

You bet! With amenities such as children's meals and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that The Elms Hotel & Spa, a Destination by Hyatt Hotel is a hit with families.

Does The Elms Hotel & Spa, a Destination by Hyatt Hotel serve breakfast?

You bet, full breakfast is available daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

No, The Elms Hotel & Spa, a Destination by Hyatt Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Is there a golf course on site at The Elms Hotel & Spa, a Destination by Hyatt Hotel?

There is a golf course next to The Elms Hotel & Spa, a Destination by Hyatt Hotel.

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed pool and hot tub. The property grounds were well maintained. Great stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Asa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Historic Hotel for those seeking relaxation.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricey but makes a high stakes wrestling tournament feel like a vacation
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely historic hotel. The Spa was top notch. The 3 Owls restaurant was phenomenal. And the desk staff were friendly, quick, & knowledgeable. The Ghost tour is a lovely bit of local color. I would recommend ppl opt to stay here rather than KC.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the charm of the older property and grounds. Staff super kind and helpful!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a great. Staff was great. Breakfast buffet not so much.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Elms. The hotel has so much character, and our room was very clean and comfortable. We enjoyed the indoor pool, outdoor pool and the Grotto. It was incredibly relaxing and restorative. We had a wonderful dinner in the hotel restaurant, it was cozy and had many great options. The grounds were gorgeous and it was lovely to sit on the outdoor porches to view the elms and gardens.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the lap pool is now open 24 hours. Bocci ball court was nice.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, enjoyed our time in the salt cave too. Very relaxing stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and staff were amazing ! Highly recommend the paranormal tour !
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a good time! For those with an interest in the paranormal, Jay was amazing on his tour! There’s so much rich history within the walls of this place. We can’t wait to go back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Darci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Krissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, very knowledgeable and helpful. The spa was fantastic, and spending time in the grotto before the massage was so relaxing. I had the best massage I’ve ever had. I will definitely be back!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay older hotel charming
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mary

It’s always a fantastic stay here!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Michael

Liked: Staff & service, amenities
Wonderful spa!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Debra

Liked: Staff & service, amenities
Very nice hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

aaron

Liked: Cleanliness, amenities, property conditions & facilities
Calm and clean place. The paranormal tour was great. Would come again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Tidy room, excellent staff, beautiful building, history, and immaculate services!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really nice. The staff was super helpful. They could have used more assistance with guest bags to the rooms. The ghost tour was awesome. The food and drinks in the 3 Owl bar and restaurant were great! The pool area outside was super nice. The reason we went was for the SPA which was WORTH every penny!!!!! We even booked another session to the 2 we already had booked. Definitely would go back again. Wabash BBQ is literally down the street-Great Food! Not a lot to do outside the hotel experience and spa unless you drive to KC.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

BARBARA

Liked: Cleanliness, amenities, property conditions & facilities
Great buffet nice staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
It is my favorite hotel. The staff is so friendly. I love the hot tub, coffee shop, and restaurant/tavern areas. Don’t miss this place
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Love this resort! Room could have been a little cleaner but everything else was perfect.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a over night stay but we had dinner at the restaurant inside of the hotel. It was very good but way overpriced
Stayed 1 night in Apr 2026

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