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The Westin Kansas City at Crown Center

Property class: 4

Photo gallery for The Westin Kansas City at Crown Center

A waterfall cascading over a rocky ledge surrounded by lush greenery in an indoor setting.
A man walking in an indoor atrium with a waterfall, stone walls, and lush greenery.
A spacious dining area with multiple tables set for guests, large windows offering a city view, and a distinctive wooden ceiling design.
A rooftop terrace with white tables and chairs, a city skyline in the background, and a Western Auto sign.
A modern hotel room with a city view, a bar area with bottles, and a seating area with a sofa and round tables.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is AU$331
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
1 E Pershing Rd, Kansas City, MO, 64108
  • Place, Crown Center
    ‪1 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪2 min walk‬
  • Place, Hallmark Visitors Center
    ‪6 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(61 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Room

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(75 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a treadmill, and a large window with a view of trees.

Westin, Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed

A hotel room with a bed, a desk with a lamp, an exercise bike, a gray armchair, and a large window with a view of a balcony and greenery.

Westin, Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a desk, and a view of the city through large windows.

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a desk, and a view of the city through large windows.

Club Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Room

Premium Room, 2 Queen Beds

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Corner

A hotel room with a seating area featuring sofas and armchairs, a glass coffee table, a dining table with chairs, a flat-screen TV, and a large window with curtains.

Room, 1 Queen Bed, Corner

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a sofa, a small table, and a TV.

Junior Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

A hotel room with a large bed, two armchairs, a sofa, a small table, and a TV.

Junior Suite, 1 King Bed, Corner

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

A modern living room with a sectional sofa, ottomans, a round coffee table, and a dining area in the background.

Club Suite, 1 Bedroom (SW-M)

  • 139 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (SW-M)

Living room

Club Suite, 1 Bedroom (SW-M)

  • 182 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom (SW-M)

A spacious living room with a sofa set, a coffee table, and a TV. There is a large window with curtains and a view of the city.

Royal Suite, 1 Bedroom (SW-M)

  • 182 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed, City View (View)

A spacious living room with a city view, a fireplace, and modern furniture.

Club Suite, 1 Double Bed, City View (View)

  • 245 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed, City View (View)

A spacious living room with a large mirror, plush seating, a glass coffee table, and a chandelier.

Presidential Suite, 1 Double Bed, City View (View)

  • 245 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Room

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A bathroom with a large mirror, a sink, and a towel rack.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, two armchairs, a desk, and a view of the city through large windows.

Room, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Room

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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A modern interior with a curved wooden ceiling, large windows offering city views, and a dining area with round tables and chairs.

Sheraton Kansas City Hotel at Crown Center

Crown Center District
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 1,001 reviews
The price is AU$314
includes taxes & fees
22 Nov - 23 Nov
Sheraton Kansas City Hotel at Crown Center

About the area

Kansas City

The Westin Kansas City at Crown Center places you in the centre of Kansas City, within just a 10-minute stroll of Hallmark Visitors Center and within 30 minutes of T-Mobile Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a gym. .The restaurant, One East, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Hot tub and sauna. 54149 square feet (5031 square metres) of event facilities include 32 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:00 AM. There's also valet parking, along with the convenience of a free bus station shuttle. .With a stay at this 4-property class Crown Center District hotel, you'll be 4.4 km (2.7 mi) from Kemper Museum of Contemporary Art and 4.9 km (3.1 mi) from Nelson-Atkins Museum of Art.

What's nearby

  • Crown Center - 1 min walk - 0.0 km
  • LEGOLAND® Discovery Center - 2 min walk - 0.2 km
  • Hallmark Visitors Center - 6 min walk - 0.6 km
  • Science City at Union Station - 8 min walk - 0.7 km
  • T-Mobile Center - 2 min drive - 1.4 km

Getting around

  • Union Station Tram Stop - 3 min walk
  • Kansas City Union Station - 4 min walk
  • Kansas City International Airport (MCI) - 30 min drive

Restaurants

  • ‪El Pueblito - ‬17 min walk
  • ‪One East Urban Bar + Kitchen - ‬1 min walk
  • ‪Burnt End BBQ - ‬2 min walk
  • ‪Town Topic Hamburgers - ‬14 min walk
  • ‪Up-Down - ‬12 min walk

About this property

The Westin Kansas City at Crown Center

As a guest of The Westin Kansas City at Crown Center, you'll find an outdoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 32 meeting rooms, and limo/town car service. Event space at this hotel measures 54149 square feet (5031 square metres) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Kansas City at Crown Center. For a fee, parking is available.

This 4-star Kansas City hotel is smoke free.

  • 1 building
  • 724 guestrooms or units
  • 18 levels
  • 54149 sq ft of conference space
  • 5031 sq. m of conference space
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Westin Kansas City at Crown Center offers 724 air-conditioned accommodations with video game consoles and a safe. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Kansas City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

A modern interior with a curved wooden ceiling, large windows offering city views, and a dining area with round tables and chairs.
Sheraton Kansas City Hotel at Crown Center
Crown Center District
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,001 reviews
The price is AU$314
includes taxes & fees
22 Nov - 23 Nov
Sheraton Kansas City Hotel at Crown Center

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free bus station shuttle
  • Limo/town car service
  • Covered parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • One East

Things to do

  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • 54,149 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 33.29 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 33.00 per day (in/out privileges)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

Frequently asked questions

What is the cancellation policy at The Westin Kansas City at Crown Center?

The Westin Kansas City at Crown Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Kansas City at Crown Center?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at The Westin Kansas City at Crown Center on 7 Dec 2026 start from AU$331, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Kansas City at Crown Center?

Yep, The Westin Kansas City at Crown Center has a covered self car park with in/out privileges for USD 33.00 per day. A self car park is also available, for a fee.

Does The Westin Kansas City at Crown Center have a pool?

The Westin Kansas City at Crown Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at The Westin Kansas City at Crown Center?

The Westin Kansas City at Crown Center features a health club, an outdoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes The Westin Kansas City at Crown Center a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Kansas City at Crown Center.

Is The Westin Kansas City at Crown Center family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Kansas City at Crown Center is a hit with families.

Does The Westin Kansas City at Crown Center serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at The Westin Kansas City at Crown Center?

No, The Westin Kansas City at Crown Center does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Kansas City at Crown Center?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Westin Kansas City at Crown Center?

Check-in begins at 4:00 PM. Check-out time is noon.

The Westin Kansas City at Crown Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1001 reviews
Rating 8 - Good. 163 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff (all of them) and Hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well maintained and a very good size. The beds were great, and the location was perfect for what we wanted to do in Kansas City. We always have enjoyed Crown Center and it has lots of places to eat and things to see.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel , near everything ! Good stuff ! Better than Westin Boston !
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Westin Crown Center! It's close to so many fun things to do in Kansas City, and they have a great pool!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was great I'll stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and everyone was nice!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Close to everything & room are very nice!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a view of downtown Kansas City and the chairs near the window made the perfect spot for enjoying the scene below us. The bed was very comfortable, sheets and pillows were very nice. The staff was helpful in giving directions on how to walk through the passage to Union Station.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay! The breakfast was delicious. There was a bit of a wait, but I give grace as it was packed for FIFA ⚽️. The location is perfect. Until station is right across the street. The waterfall is beautiful. The property is stunning.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay Only improvement is to have real room service (not brown bag delivery) and better pool service amenities - drinks food more chairs.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$30 for overnight parking isn’t the best for big trucks, be prepared to pay for wifi and 50$ for late check out which we were given only an extra 2 hours which is understandable for cleaning staff. Probably first and last time probably staying. Clean, staff were friendly and the bottom floor is really nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic front desk staff! They went out of their way to make our stay comfortable, memorable and enjoyable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Kansas City at Crown Center is a wonderful hotel! We traveled from Hawaii and was greeted with plenty ALOHA! The staff are very friendly and helpful, especially the bell desk worker (who's been there for over 40 years) was very welcoming :) The hotel is clean with cute local shops and places to eat, and the beds are super comfy! We will definitely be staying here again on our next trip.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the World Cup and had a great experience. Clean, spacious property very conveniently located for activities in downtown Cleveland, and along the streetcar line. It’s connected to a shopping mall and food court with a nice pool and plenty of onsite dining. Very helpful staff, especially Abby at the front desk who helped us deal with a minor issue with our room quickly and professionally. Highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool and hot tub. We also found it convenient to walk over to Crown Center and Union Station to go to Science City. We also really appreciated the streetcar stop, which we used all weekend to go to various other parts of the city.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a lovely hotel, fantastic location and right by the light rail 😃
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were great, no complaints, room service was good, would stay again.
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

I had a nice room though the carpet needs to be replaced. Someone had disconnected
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Hotel in Kansas City was great Convenient to Amtrak and well situated. It has to be good because it's associated with Hallmark and Hallmark' s motto is " when you care enough to send the very best."
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Loved this hotel!! Clean, bed was amazing and staff was fantastic!!!!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice place!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
I honestly was expecting more. It was a little dingy and the elevator from the garage to the hotel kept on just stalling and didnt want to work. The A/C kept blowing so much dust I was having terrible allergies.
Stayed 1 night in Aug 2026

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