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Embassy Suites by Hilton Kansas City International Airport

3.5 star property

Photo gallery for Embassy Suites by Hilton Kansas City International Airport

Lobby
Lobby
Lobby
Exterior
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
The current price is AU$168
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
7640 Nw Tiffany Springs Pkwy, Kansas City, MO, 64153
  • Place, Zona Rosa Shopping Mall
    ‪2 min drive‬
  • Place, Tiffany Greens Golf Course
    ‪3 min drive‬
  • Place, Harrah's Casino
    ‪17 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(96 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, Non Smoking (2 Double Beds with Sofa bed)

1 bedroom, pillow-top beds, in-room safe, desk

Basic Room, Non Smoking (2 Double Beds with Sofa bed)

8.2 out of 10
Very good
(58 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Custom)

Room, 1 King Bed, Non Smoking (Custom) | Living area

Room, 1 King Bed, Non Smoking (Custom)

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Living area

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Boardroom)

Room, 1 King Bed, Non Smoking (Boardroom) | Living area

Room, 1 King Bed, Non Smoking (Boardroom)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Custom)

Room, 2 Double Beds, Non Smoking (Custom) | Living area

Room, 2 Double Beds, Non Smoking (Custom)

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Accessible (Roll-In Shower)

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Suite, 2 Double Beds, Accessible, Bathtub

Suite, 2 Double Beds, Accessible, Bathtub

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed (Wellness, In-room air purification)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

7.6 out of 10
Good
(9 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

Two Room Presidential King Suite

  • Sleeps 2

2 Room Suite-Pure Wellness-2 Double Beds

  • Sleeps 6

2 Room Custom Suite-2 Double Beds-Nonsmoking

  • Sleeps 6

One-Bedroom Suite With 2 Double Beds And Roll-in Shower-Mobility Accessible, Non-Smoking

  • Sleeps 6

One-Bedroom Suite With 1 King Bed And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

2 Room Custom Suite-1 King Bed-Nonsmoking

  • Sleeps 4

2 Room Corner Suite-1 King Bed-Nonsmoking

  • Sleeps 4

Two-Room Suite With 1 King Bed-Pure Wellness

  • Sleeps 4

1 King 1 Bdrm Mobility Access W/Tub No Smok

  • Sleeps 4

1 King Pure Suite Mobility/Hearing Access Tub

  • Sleeps 4

2 Room Suite With 2 Double Beds-Non-Smoking

  • Sleeps 6

One-Bedroom Suite With 2 Double Beds And Mobility Accessible Tub-Non Smoking

  • Sleeps 6

Two-Room Boardroom Suite With 1 King Bed-Non-Smoking

  • Sleeps 2

2 Dbl 1 Bdrm Ste Mobility/Hearing Access Tub Ns

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 4

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About the area

Kansas City

At Embassy Suites by Hilton Kansas City International Airport you'll be 2.1 km (1.3 mi) from Tiffany Greens Golf Course and 3.1 km (1.9 mi) from Zona Rosa Shopping Mall. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. 10656 square feet (990 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a 24-hour gym, a free manager's reception and Wi-Fi in public areas. There's also self parking, along with the convenience of a free airport shuttle. .Attractions within a 30-minute drive of this 3.5-property class Tiffany Springs hotel include Harrah's Casino and Worlds of Fun.

What's nearby

  • Zona Rosa Shopping Mall - 2 min drive - 2.9 km
  • Tiffany Greens Golf Course - 3 min drive - 2.5 km
  • Legends Outlets Kansas City - 17 min drive - 32.4 km
  • Harrah's Casino - 17 min drive - 23.9 km
  • GEHA Field at Arrowhead Stadium - 26 min drive - 48.2 km

Getting around

  • Kansas City Union Station - 22 min drive
  • Kansas City International Airport (MCI) - 8 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪54th Street Grill & Bar - ‬5 min drive
  • ‪First Watch - ‬4 min drive
  • ‪The BrewTop Pub and Patio - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive

About this property

Embassy Suites by Hilton Kansas City International Airport

Embassy Suites by Hilton Kansas City International Airport offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 10656 square feet (990 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Kansas City International Airport. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kansas City hotel.

  • 237 guestrooms or units
  • 8 levels
  • 10656 sq ft of conference space
  • 990 sq. m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Kansas City International Airport offers 237 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 3:30 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free shopping centre shuttle
  • Parking on site (USD 17 per night; includes in/out privileges)
  • Extended parking on site (USD 17 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Altitude 816

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,656 square feet of conference space
  • 15 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during September, October, November, December, January and February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self-parking fee: USD 17.00 per night (in/out privileges)
  • Extended parking fee: USD 17.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City International Airport
Embassy Suites Kansas City International Airport
Embassy Suites Hotel Kansas City International Airport
Embassy Suites Kansas City International Airport
Hotel Embassy Suites Hotel Kansas City - International Airport
Embassy Suites Hotel International Airport
Embassy Suites International Airport
Embassy Suites Kansas City
Embassy Suites Hotel Kansas City International Airport
Embassy Suites by Hilton Kansas City International Airport Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Kansas City International Airport?

Embassy Suites by Hilton Kansas City International Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Kansas City International Airport?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Kansas City International Airport on 26 Apr 2026 start from AU$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Kansas City International Airport?

Yep, Embassy Suites by Hilton Kansas City International Airport has a self car park with in/out privileges for USD 17.00 per night. A self car park is also available, for a fee. Additionally there is extended parking for USD 17.00 per night. Onsite parking is limited.

Does Embassy Suites by Hilton Kansas City International Airport have a pool?

Embassy Suites by Hilton Kansas City International Airport has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes Embassy Suites by Hilton Kansas City International Airport a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Kansas City International Airport.

Is Embassy Suites by Hilton Kansas City International Airport family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Kansas City International Airport is a hit with families.

Does Embassy Suites by Hilton Kansas City International Airport serve breakfast?

You bet, guests can't get enough of the free full breakfast here! Offered on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Kansas City International Airport?

Yep, there's a free airport shuttle that runs from 3:30 AM - midnight on request.

Is there a bar or restaurant at Embassy Suites by Hilton Kansas City International Airport?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Kansas City International Airport?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Kansas City International Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Happy Hour snacks! Nice to have a made to order omelet. A lot of food variety at breakfast. There is a $15 + tax per night parking charge.
Stayed 1 night in Dec 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Eggs were cold at 6:30 am and waffles were hard as a rock
Stayed 1 night in Dec 2025

8/10 Good

JOANNE

Stayed 2 nights in Dec 2025

10/10 Excellent

Gary, FAIRVIEW HEIGHTS

Liked: Cleanliness, property conditions & facilities
Great visit
Stayed 1 night in Dec 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2025

8/10 Good

Kenneth

The mini fridge was making noise that made it difficult to sleep. I moved it a few inches and the sound stopped. I reported to the front desk on checkout.
Stayed 2 nights in Dec 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities
Front desk person who checked me in was excellent. One of the best.
Stayed 1 night in Dec 2025

6/10 Okay

Serafin

Travelled with family
Disliked: Staff & service, room comfort
The pool was closed the first day. If I hadn’t noticed the sign, I would have got fined for parking. Need a refresh in the rooms, a bit run down.
Stayed 1 night in Dec 2025

10/10 Excellent

Santo

Liked: Cleanliness, staff & service, amenities
Yes everything was perfect
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, professional staff.
Stayed 1 night in Dec 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Room was ok staff was great. Could use some updates
Stayed 2 nights in Dec 2025

4/10 Poor

Jessi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Let me start off with saying the staff was so pleasant and kind. The front desk, maintenance, breakfast crew, cleaning crew…, everyone we encountered was amazing. When we first checked in, the toilet was clogged so the front desk sent maintenance right away to fix it. And they even called shortly after to ensure it got fixed and if we needed anything else. However, the room was very dated, moldy and disgusting. The bed was extremely hard. The carpet was unbelievably stained and dirty, that was couldn’t bring myself to take my socks off. I felt guilty having my 10 month old crawl around on the floor and my 2 toddlers play with their toys on this floor. There was mold around most of the corners between the wall and the floor. The window in the bedroom was full on mold. The bathroom looked like it had been updated not too terribly long ago, however the ceiling has mold growing above the shower and in the grout and tile in the shower. The water pressure in the shower was so hard, I couldn’t shower my kids and I could barely stand it without using a towel to soften the blow to my skin. I was so extremely disappointed in the condition of our room.
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Stayed 1 night in Dec 2025

10/10 Excellent

Dan, Canton

Stayed 1 night in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Yes great.
Stayed 1 night in Dec 2025

4/10 Poor

Yvonne

Stayed 1 night in Dec 2025

2/10 Terrible

Michelle

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I had arranged to view the room early to place a welcome basket inside. I was assured of its cleanliness, but unfortunately, the reality was quite different. The room was dirty and unkempt, with issues including hair in the fridge, dried mucus on the curtains, and a door that wouldn't lock due to loose screws. It was embarrassing to receive my colleague in such conditions. Despite my requests, the room was not cleaned in a timely manner, and my colleague arrived to a room that was not only unacceptable but also left her unable to sleep until 2 AM due to the unsettling environment—especially with an early morning meeting scheduled. It was not only her that was affected; I noticed other guests were requesting room changes for similar reasons. To add to our disappointment, we did not receive any form of compensation or acknowledgment of these issues, which adds to our frustration with the whole experience. Embassy Suites has always been synonymous with cleanliness and professionalism in the past, but this incident has certainly diminished our faith in the brand.
Stayed 3 nights in Oct 2025

2/10 Terrible

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was filthy. The sheets were stained. However, The staff was very friendly and helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Luke

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
To start, the food (snacks) we got from the lobby was weeks expired. Upon entering, we didn’t receive a gift bag like other patrons. The food in the restaurant was “fine”. The waitress was amazing, but working by herself and there was obviously to many people for one person to attended bar and serve food. There were no sheets for the pull out. Lastly, the room was not as clean as what one would expect from this price point. The shower floor was not great and crumbs under the bed upon arrival
Stayed 1 night in Nov 2025

10/10 Excellent

Soni

Stayed 1 night in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always great all around .. although I did not like the paying 15 a night for parking
Stayed 2 nights in Nov 2025

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, well located. Free transportation to and from the hotel was great. The hotel was beautifully set up. The breakfast was fresh and delicious. The best feature was the glass elevator overlookjng the hotel interior!
Stayed 1 night in Oct 2025