Jersey Shore Water Park Hotels & Resorts

First, this was addressed to my late husband. He passed away in October, 2025, and my son and I were there to 'celebrate' what would have been my husband's 62nd birthday. Regarding the room, it was clean (except a drawer in the desk which had crumbs and a used napkin). The room however was not well insulated from noises, and too warm. I did request near the elevator, but didn't expect to hear the equipment each time an elevator moved. Nor did I expect to have the interior door between two room bang when the neighbor closed their entry door. The neighbor's drunk rant (over the phone?) at 2:15am wasn't pleasant to overhear either - it was as if he was in the same room with us. Those coming back to their rooms at various times throughout the night (drunk or otherwise), were also not quiet. I know you cannot handle what the guests do, but the rooms should have better insulation. Lastly, the air temp range didn't go down low enough for us to be comfortable. I'd say I only slept a total of about 6 hours over my 2-night stay, which I'd hoped for better. Ear plugs and cooler sleep clothes would be a recommendation to help other travelers plan better.

Made a reservation, yet my room type and location wasn't available when I checked in. Not sure the point of a reservation. The room I ended up with was a good size, but not completely clean. Elevators always worked, which was appreciated and we never had to wait long for one. The adult pool was disappointing with only 1 hot tub open, no chairs available and only "reserve me" spots. The upper deck was closed but no rope was up. The family pool was disgusting and looked to never been clean. Hair floating everywhere. Just totally cloudy and gross. The escalator was broken leading to the crossing bridge to the parking garage during check out, which was really inconvenient. And what is the point of the "EXPRESS checkout kiosks" if they make you go to the front desk anyway?!?!!! Stood in a long line with over 12 people while 8 kiosks remained completely empty. ABSURD and STUPID!

My main issue was with the elevators just dirty. There were 4 elevators for the parking garage only 2 of the 4 were working. One had a group of people stuck on it because the door didn't close all the way. the customers were able to force the door open to get out. i sure the. phones work in them