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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Snack bar
Lobby
Daily buffet breakfast for a fee
Room, 2 Queen Beds
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$201
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
4640 Tropea Way, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪16 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Room

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

View all photos for 2 Queen Beds Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

2 Queen Beds Room

  • Sleeps 4

View all photos for Room with Two Queen Beds-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible with Bathtub

  • Sleeps 2

View all photos for King Room-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Room-Hearing Accessible

  • Sleeps 2

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

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About the area

Jacksonville

At Tru By Hilton Jacksonville St Johns Town Center you'll be within just a 5-minute stroll of St. Johns Town Center and within 20 minutes of Topgolf. Highlights at this hotel include free self-parking, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. .Attractions within a 15-minute drive of this Southside hotel include University of North Florida and Mayo Clinic Florida.

What's nearby

  • St. Johns Town Center - 3 min walk - 0.3 km
  • Topgolf - 16 min walk - 1.4 km
  • University of North Florida - 2 min drive - 1.7 km
  • Morocco Shrine Center - 3 min drive - 3.4 km
  • Mayo Clinic Florida - 11 min drive - 12.2 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Ted's Montana Grill - ‬8 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

  • 98 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Lift
  • No smoking on site
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Similar properties

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Hyatt Place Jacksonville Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,434 reviews
The price is AU$183
includes taxes & fees
23 Mar - 24 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Frequently asked questions

What is the cancellation policy at Tru By Hilton Jacksonville St Johns Town Center?

Tru By Hilton Jacksonville St Johns Town Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru By Hilton Jacksonville St Johns Town Center?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Jacksonville St Johns Town Center on 5 Apr 2026 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru By Hilton Jacksonville St Johns Town Center?

Yep, Tru By Hilton Jacksonville St Johns Town Center has a free self car park.

Are there any beaches close to Tru By Hilton Jacksonville St Johns Town Center?

The closest beach to Tru By Hilton Jacksonville St Johns Town Center is Northeast Florida Beaches (14 km).

Is Tru By Hilton Jacksonville St Johns Town Center family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Tru By Hilton Jacksonville St Johns Town Center is a hit with families.

Does Tru By Hilton Jacksonville St Johns Town Center serve breakfast?

You bet, buffet breakfast is available weekdays from 6:00 AM to 9:00 AM and weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Tru By Hilton Jacksonville St Johns Town Center?

No, Tru By Hilton Jacksonville St Johns Town Center does not offer an airport shuttle service.

What time are check-in & check-out at Tru By Hilton Jacksonville St Johns Town Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 872 reviews
Rating 8 - Good. 154 out of 872 reviews
Rating 6 - Okay. 55 out of 872 reviews
Rating 4 - Poor. 23 out of 872 reviews
Rating 2 - Terrible. 26 out of 872 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel had a nice lobby and the rooms were Small The beds were comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nadine

Stayed 1 night in Nov 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

DANIEL

Travelled with family
They made the room our second day of the stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

YaBria

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Gail, MINNEOLA

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good and the pancake machine was the most fun way to make pancakes.
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie Donaldson

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Maria, the front desk attendant was very friendly and the room was also very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Shannan, Fitzgerald

Stayed 1 night in Dec 2025

6/10 Okay

Jamila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition. The pros: Clean, nice tile floor, bathroom was clean as well. Cons: The bed was hard and uncomfortable. The pillows were not hotel quality. Additionally, the elevator got stuck and guests had to use the stairs, which is horrible when carrying luggage.
Stayed 1 night in Dec 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Anneka

Liked: Cleanliness, staff & service, amenities
Great breakfast and great staff rooms clean
Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Stayed 1 night in Nov 2025

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Customer Service
Stayed 2 nights in Nov 2025

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great customer services!
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Ana

Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Stayed 5 nights in Oct 2025

10/10 Excellent

Nancy

Stayed 1 night in Nov 2025

8/10 Good

myrlande, Fort Lauderdale

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Did not eat breakfast
Stayed 1 night in Nov 2025

8/10 Good

Mario

Stayed 2 nights in Oct 2025

8/10 Good

Dominique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typically I love this property and have stayed several times. It’s very close to shopping and dining - many within walking distance. However, my last visit there was what seemed to be a homeless woman loitering in the lobby. The staff didn’t seem concerned so neither did I. But the next day she was came into the (very small but nice) gym with me: she had a keycard to get in and made my workout very awkward and unnerving. I didn’t mention it to the staff since she’d been in the lobby the day before they’re clearly aware of her presence on the property. I can’t say I’ll stay again after this incident. It’s worth mentioning I typically love this property a it’s clean, quiet, the breakfast is good with some healthy options and the gym is small but gets the job done (dumbbells, cardio, TRX, yoga mats) under normal circumstances I’d absolutely recommend this property.
Stayed 1 night in Oct 2025